Other - Customer Service Professionals

Showing 63,697 freelancers

Other - Customer Service Professionals

Showing 63,697 freelancers

  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • 5Yrs Experienced Website Developer, SEO,Guest Posts & Edu Links Expert

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, and software design and testing.  less

    php wordpress seo link-building on-page-optimization seo-audit seo-writing seo-backlinking seo-keyword-research seomoz 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 3727 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Experienced Data Entry Professional - Virtual Assistant

    (115+ Feedbacks, 7500+ oDesk Hours, 10+ Years Experience ) I am a real data entry expert having 100% accuracy and fast turn around. I am a hard worker available for 7 days a week and meet deadlines. I love to work … more

    (115+ Feedbacks, 7500+ oDesk Hours, 10+ Years Experience ) I am a real data entry expert having 100% accuracy and fast turn around. I am a hard worker available for 7 days a week and meet deadlines. I love to work on long term positions and always ready to learn new skills which may help to provide high quality service to my clients.  less

    data-entry microsoft-excel internet-research pdf-conversion administrative-support data-mining data-scraping adobe-photoshop wordpress xero 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 7542 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 5 TESTS
  • Project Mgr and VA with Infusionsoft, Copywriting & Online Mktg Skills

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing … more

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing and posting, etc... Then all that's left for YOU to do is be creative and innovative about growing your business - knowing you have someone like me to execute and implement your plan (and even keep YOU on task)! Do you know that show "Suits" on USA Network? Ever heard of the show "Scandal"? I'm your Donna meets Olivia "get it handled" right hand assistant :) I possess over twenty (20) years of professional interdisciplinary experience within a variety of industries in human resources, finance and accounting, writing and editing, research and analysis, project management, operations management and more. I have been self-employed and employed as a W2 employee as well which has provided me with a very strong foundation for consultancy work. I adapt very easily and am able to move from one project/area to another with little to no notice dependent on priority. My technical and ghost writing skills may be evidenced in the Kindle books, white papers and manifestos my clients use as lead generators and platform builders, as well as the innumerable articles, blog posts, brochures and sales pages I have created, edited and helped distribute. I am a trusted business partner and I practice honesty, truth, discretion and ethical conduct in all that I do. I strive to develop and maintain professional credibility and respect with my colleagues. I recognize the value of listening and collecting information when responding to others. I strongly believe in and practice positive people relations. I have a great deal of experience working independently as well as collaboratively. I possess a wider variety of skills than I am able to include in this description. I have experience ensuring the provision of superior customer service in a wide variety of settings; in marketing and advertising; in liaising with a wide variety of individuals; in providing various other operational responsibilities; and more. My written and oral communication skills have been very well honed over the years and I take great pride in writing. I have written email sequences, sales letter pages, video scripts and phone sales scripts for clients, resulting in increased leads, sales and subscriber engagement. In regards to Infusionsoft or other CRM platforms, my services are customized depending on your needs. For example, we can work together to design a customer lifecycle for your business (from lead capture through to obtaining loyal, repeat business) and discuss how Infusionsoft can help. We might re-work your business’ internal processes, structure the sales pipeline, and design automated marketing flows for you and your employees to leverage on a daily basis. Or, if you already know what you want your Infusionsoft application to do for you, we can work together to get it built in a way that is scaleable and most ideal for you and your employees.  less

    infusionsoft-administration aweber 1shoppingcart google-docs intuit-quickbooks blog-writing blog-commenting social-media-marketing video-editing audio-editing 00 more less
    • $44.44 HOURLY RATE
    • 4.1
    • 245 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Bachelor in Commerce

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of … more

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of experience in customer service as I dealt directly with customers face-to-face, by email and by phone. Applicable values as long-term relationship and increasing customer value are standard concepts to me. I am a quick learner (see my reference of Accenture) and I enjoy developing myself. I work easily with set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also makes me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with are Wordpress, GetResponse, AutoRespond, Mailchimp, SurveyMonkey, Gimp, Audacity and basically all Google products. Feel free to contact me in case you have something to share or want to offer. You can also visit my website www.nonstopstrategy.com. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie  less

    customer-service business-plans report-writing business-writing business-analysis creative-writing accounts-receivable-management virtual-assistant german 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 3815 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
  • Associate of Computer Technology

    First and foremost, I am highly trainable to whatever task may assign. Previously I worked as a Data Encoder at BPO company like Innodata Knowledge Services Incorporated for Six consecutive years. In this field, I am experiencing different facets in … more

    First and foremost, I am highly trainable to whatever task may assign. Previously I worked as a Data Encoder at BPO company like Innodata Knowledge Services Incorporated for Six consecutive years. In this field, I am experiencing different facets in editing, formatting, tagging, and file preparation and web research. My good judgment and mature outlook ensure a logical and practical approach to my endeavors.  less

    data-encoding microsoft-excel seo-backlinking 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 277 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Seasoned Project Manager for various customer support industries

    I have been working in the BPO industry for more than 10 years and have specialized in Quality Assurance and people management. I have worked with clients in various fields and industries (Online Brokerage, Financial, Health Care, Customer Service, Back … more

    I have been working in the BPO industry for more than 10 years and have specialized in Quality Assurance and people management. I have worked with clients in various fields and industries (Online Brokerage, Financial, Health Care, Customer Service, Back Office, Talent Acquisition, Internet, Telecommunication and Cable). I am proficient in MS applications, data analysis, data mining, presentation and reporting. My experience has taught me to be keen on details and accurate in reporting. I'm looking for opportunities that will enable me to put my skills to good use and still offer opportunity to further improve my craft. Land a job that will fairly compensate the work that I do and provide the option of working on flexible hours.  less

    microsoft-excel microsoft-word microsoft-powerpoint adobe-photoshop 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 795 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Qualified Translator / Researcher

    I spent last four years studying American Culture and Literature at Ankara University. Throughout my education, I've done plenty of subtitle, article, mobile application translations from both English to Turkish and Turkish to English. As someone who is willing … more

    I spent last four years studying American Culture and Literature at Ankara University. Throughout my education, I've done plenty of subtitle, article, mobile application translations from both English to Turkish and Turkish to English. As someone who is willing to manage his career as a freelancer, I put a high value on quality of my work. I guarantee you complete satisfaction in means of both quality and speed.  less

    data-entry translation-english-turkish internet-research translation-turkish-english transcription 00 more less
    • $11.00 HOURLY RATE
    • 4.9
    • 638 HOURS
    • TURKEY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Hotelier

    I consider myself as a quick learner, responsible, strong people skills with ability to help inlfuence change, flexibility and creativity. These strengths has lead me to explore the world, living nearly two years in Asia (China and Thailand). Also, possitive … more

    I consider myself as a quick learner, responsible, strong people skills with ability to help inlfuence change, flexibility and creativity. These strengths has lead me to explore the world, living nearly two years in Asia (China and Thailand). Also, possitive attitude, good communication, self confidence and the ability to accept and learn from criticism skills allowed me to solve problems and find solutions when need it. I had the chance to work in Hotels and Resorts, playing a essential rol on exceed clients satisfaction and the improvement of service. I am very oriented to costumers care. I am on my third year of International Hospitality Managment degree.  less

    translation-spanish-english translation-english-spanish 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 16 HOURS
    • CHILE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Data Entry/Transcription/Copy typing/English Tutor

    For the past years, I have been doing typing jobs and have developed fast typing with accuracy with a speed of 60-70 words per minute. My main objective is to have good relationships with clients as a Reliable data entry … more

    For the past years, I have been doing typing jobs and have developed fast typing with accuracy with a speed of 60-70 words per minute. My main objective is to have good relationships with clients as a Reliable data entry professional. I am also an English tutor. I specialize in MS Word and Excel. I can also do ad posting and letter writing. I also can do business research, transact with clients, suppliers, etc. I can also do transcriptions (non-medical) as I've been a working student during my college days and have worked with a mining company as an executive secretary taking dictations and transcribing them as needed. My experience lies in the administrative functions and the like.  less

    transcription copy-editing 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 366 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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