Phone Support Consultants & Professionals

Showing 11,438 freelancers

Phone Support Consultants & Professionals

Showing 11,438 freelancers

  • Freelance/ Science/ Medical Writer

    To provide efficient and quality administrative/copyediting/transcription/technical writing services to buyers in need of someone with competent professional and communication skills and high ethical and professional standards.Ten years of technical writing and editing work experience, primarily relating … more

    To provide efficient and quality administrative/copyediting/transcription/technical writing services to buyers in need of someone with competent professional and communication skills and high ethical and professional standards.Ten years of technical writing and editing work experience, primarily relating to the medical and scientific research arena, but skills are applicable to other professional fields. Also have extensive knowledge of animals, animal health & behavior, and spiritually-related subjects. Certified in Technical Writing by a major California university. My core competency would be in technical editing, preparing written documents through completion, and project management involving need for excellent oral and written communication skills. Other strengths include: * Excellent communication skills * Excellent customer service skills * Administrative support of projects * Ability to think creatively and objectively  less

    • $21.11 HOURLY RATE
    • 5.0
    • 38 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Sales Executive with Excellent Customer Service Skills

    Sales, Customer Service and Technical Support are my forte. With 7 years of experience in the call center industry in the Philippines, I learned and mastered skills that would be an asset in every company that needs those services. I … more

    Sales, Customer Service and Technical Support are my forte. With 7 years of experience in the call center industry in the Philippines, I learned and mastered skills that would be an asset in every company that needs those services. I've handled US and Australian clients as well as other nationalities in my previous jobs. I have excellent english communication skills both verbal and written. Patience, hardwork and perseverance are some of the traits a company can expect from me aside from doing the best in every job that I do.  less

    customer-service sales administrative-support 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 48 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • customer service/clerical/administrative/VA

    I am new here in Odesk and I wish to establish a good reputation. I am seeking for a long time commitment if possible where I can be able to expand and apply the versatility of my knowledge. I want … more

    I am new here in Odesk and I wish to establish a good reputation. I am seeking for a long time commitment if possible where I can be able to expand and apply the versatility of my knowledge. I want to grow more as a career woman and to be able to gain more experiences to help me achieve this goal. I have experience in customer service with various BPO, worked as a representative for almost 2 years handling calls from US, I've also worked as a finance and care representative for a mobile company in the US where I handled billing issues and basic troubleshooting on mobiles/cellular phones. I also worked as an online guest representative from a known shopping site where I create accounts for customers, placed orders for them, walk them through on the website. I also have an experience booking or setting appointments for customers from US and Canada when I worked as a General Reservations Agents in a well known car rental in those states. I can do multi-tasking jobs. I am a bit of a perfectionist and I see to it that I will meet my employers'/clients'/customers' needs. I am a very organized person and I never failed to meet the requirements or deadlines that I was given even when I was in my High School. I am willing to learn and willing to be trained.My hourly rate can be negotiable depending on the work that you will require me to do.  less

    customer-service order-processing social-media-marketing seo pay-per-click seo-keyword-research affiliate-marketing 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1069 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Service and Writer

    I am a very customer oriented person. I enjoy making my customers happy. I am also a very punctual and diligent employee. I have worked for serveral pet stores which require you to read people and assist them with appropriate … more

    I am a very customer oriented person. I enjoy making my customers happy. I am also a very punctual and diligent employee. I have worked for serveral pet stores which require you to read people and assist them with appropriate purchases. These positions have also allowed me the opportunity to improve my research skills since we often recieved animals that were unique and needed special care. I have also furthered my customer service and typing skills while working for Verizon Wireless. I was a customer service representative in their Wilmington call center. This job was centered around pleasing the customer by resolving any issue they may have with their equipment or billing. We were required to be prompt with answers which required us to memorize our software search system and the location of all pertinent information in our intranet.  less

    • $11.11 HOURLY RATE
    • 5.0
    • 313 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • DataEntryProfessional/SEO/Accountant/EmailSupport/

    As a single parent I am looking for home based employment oppotunities to support my kid. I am a well rounded person. I have gained more than 10 years of experience in a variety of fields in finance. I can … more

    As a single parent I am looking for home based employment oppotunities to support my kid. I am a well rounded person. I have gained more than 10 years of experience in a variety of fields in finance. I can easily adapt to different kinds of accounting systems and able to design and implement accounting procedures. My extensive office experience qualifies me as Data Encoder and Office Admin support. I attribute my strong communication skills for being once a Call Center Agent. I believe that through oDesk I will continuously improve my craft and the Buyers will have assured of a quality and timely output from me.  less

    • $3.33 HOURLY RATE
    • 5.0
    • 66 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Microsoft Certified System Administrator for Windows Server 2008

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL … more

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL Foundation for IT Service Management. I am very good on developing a running system and a very good researcher. Can easily adapt to different Systems and always challenged with things that are new to me. Highly technical and have passion of sharing my knowledge to the Team. Below are Systems which I am familiar with. Operating Systems: Windows Clients(all versions), Windows Servers(2000,2003 and 2008), Mac OSX Network: Highly skilled with TCP/IP Networks. Can configure and support Cisco Switches. Very good with network troubleshooting even with 802.1x enabled. CRM: CAP, Remedy, Spiceworks, Kayako Remote Assistance: GoToAssist, Team Viewer, Microsoft Easy Assist Server Administration: Active Directory, DNS, DHCP, File/Print Server, VPN Server, Network Policy Server(NPS), WSUS, Backup and Recovery. Apart from my technical skills, I value attitude very much. To me knowledge is nothing if good attitude is not there. I can handle stress and conflicts properly. I like dealing with hard situations. I see it as another challenge and from challenge I become better. WORK EXPERIENCE: Nov 2010 to Nov 2, 2012 Operations Specialist - SSOE National Computer System – Singapore 5 Ang Mo Kio Street 62 Singapore, 569141  Leading provider of IT and Communications Engineering services in Asia Pacific. NCS provides a holistic range of IT and communications engineering solutions to support customers’ business goals throughout their technology life-cycle. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, Communications Engineering and IT security services. Duties, Responsibilities and Achievements: 1. Setup school private network which includes the following tasks:  Do the planning on how to expand school’s private network.  Configure, Install and interconnect Cisco 2950 Switches from 5 Lan Rooms to Server Room  Configure and install wireless access points on different locations expanding the wi-fi connection in school.  Monitor and Troubleshoot network problems.  Document all necessary details that may be used for future reference. 2. Prepare System configuration for Windows XP Professional computers pushed via Group Policy from Windows Server 2003 Standard machine. 3. Prepare computer configurations to be used as master image according to subject coordinator's requirements. 4. Maintain and troubleshoot approximately 500 computers of different hardware and Operating Systems:  Windows XP Professional  Windows XP Tablet Edition  Windows 7 Enterprise  Mac OS version 10.6  Windows Server 2003 Standard Edition  Windows Server 2008 Standard Edition 5. Maintain and troubleshoot TCP/IP Network which compost of:  Cisco Router  Cisco switches  Windows Servers  Windows Clients  Mac OS clients  Linksys Routers  with 802.1x authentication running. 6. Maintain and troubleshoot Multi-function Printers. 7. Active directory account password reset. 8. Email account password reset. 9. Provide system, network, hardware and application support for teachers and students. 10. Email support for Lotus Notes and Outlook including email migration from Lotus Notes to Outlok 2010. EXAMINATIONS COMPLETED Microsoft Certification ID: 6972184 • Exam ID 623 – Installing, Maintaining, Supporting and Troubleshooting Applications on the Windows Vista Client – Consumer • Exam ID 620 – TS: Configuring Microsoft Windows Vista Client • Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring – Feb 27, 2012. • Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring – July 16, 2012 • Exam 70-646: Windows Server 2008 Server Administrator – October 1, 2012 Exin Registration Number: 4622401 • EXIN EX0-117: ITILF ITIL Foundation Certificate in IT Service Management – November 12, 2012 Citrix ID: CTX540260 • 1Y0-A20: Citrix XenApp 6.5 Administration – March 25, 2013 To access my MCP Transcript please go to: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 863739 Access Code: information88  less

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 79 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Office professional, data entry, Microsoft Word, Social media

    Main goal is to obtain a steady work relationship with someone that can continually meet there everyday needs. I enjoy administrative tasks, typing memos, data entry, phone calls, emails, and even updating social media sites and blogs. I am a … more

    Main goal is to obtain a steady work relationship with someone that can continually meet there everyday needs. I enjoy administrative tasks, typing memos, data entry, phone calls, emails, and even updating social media sites and blogs. I am a self starter, eager to meet the need and goal and am teachable, honest, ready to work!  less

    social-media-marketing email-handling medical-records-research internet-research 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 35 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Freelancer

    I am open to working in just about any field that allows telecommuting. I'm a trained chef but recently had to take a leave of absence to care for my mother. I have basic web design skills, but can … more

    I am open to working in just about any field that allows telecommuting. I'm a trained chef but recently had to take a leave of absence to care for my mother. I have basic web design skills, but can work quite well with Adobe Photoshop. I have multiple Brainbench certifications and am capable of various office or assistant duties. I'm willing to acquire any certifications necessary for hire.  less

    data-entry telephone-skills skype email-handling article-writing blog-writing call-handling chat-support customer-service customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 478 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Technician - Data Analyst

    Dropbox; Fax; Google Docs; Skype I am a professional "geek" for hire. I have a wide variety of skills, which include extensive knowledge of multiple versions of MS Office (95-2010), Windows (3.1-Win7), Apple OS (8.0-Snow Leopard) and desktop … more

    Dropbox; Fax; Google Docs; Skype I am a professional "geek" for hire. I have a wide variety of skills, which include extensive knowledge of multiple versions of MS Office (95-2010), Windows (3.1-Win7), Apple OS (8.0-Snow Leopard) and desktop publishing. I continue to add skills at every opportunity. I have over 10 years experience in technical repair, customer service, data entry/analysis and management. I do not know everything, but I love to learn new things and learn them quickly. I type about 55 wpm with minimal errors and am very proficient in alphanumeric data entry. I am well organized, meticulous, honest, dedicated and reliable. In addition, I have very strong writing skills and I am able to report results that are easy to comprehend. I am seeking long-term, quality work relationships as well as those that include short-term tasks. I can complete multiple tasks in tandem with projects, if requested. A data entry, help desk or consultant position where excellent skills in spreadsheet development, data analysis and technical troubleshooting can improve efficiency and enhance profitability would be preferred. I am eager to assist on any projects that will utilize my skills.  less

    microsoft-excel microsoft-word microsoft-powerpoint 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 553 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • freelance multi skill professional

    I am very good using software such as microsoft office, photoshop, indesign, illustrator, flash, dreamweaver, fireworks, etc. I spend a lot of time surfing the web, i am very good with internet research and data entry, social media, etc. I … more

    I am very good using software such as microsoft office, photoshop, indesign, illustrator, flash, dreamweaver, fireworks, etc. I spend a lot of time surfing the web, i am very good with internet research and data entry, social media, etc. I also have experience as a customer service and sales representative, i have very good call center skills. I speak spanish as a native language, i am fluent in english and i also speak some french and german.  less

    german french spanish sales adobe-photoshop translation adobe-illustrator 00 more less
    • $3.33 HOURLY RATE
    • 4.7
    • 35 HOURS
    • MEXICO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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