Phone Support Consultants & Professionals

Showing 11,435 freelancers

Phone Support Consultants & Professionals

Showing 11,435 freelancers

  • Fraud Analyst, Multi-lingual CSR, Project Specialist, Administrative

    Dynamic professional with good 6 years experience in customer service and financial services (banking & brokerage). Has background in fraud operations, administrative tasks, email/live chat support,project research and website development. Familiar with bar and restaurant services. Speaks fluent English … more

    Dynamic professional with good 6 years experience in customer service and financial services (banking & brokerage). Has background in fraud operations, administrative tasks, email/live chat support,project research and website development. Familiar with bar and restaurant services. Speaks fluent English, good Italian (level B2) and a beginner in German. Has professional integrity,reliability and honesty as well as genuine friendliness and helpfulness.  less

    customer-service translation-english-filipino translation-english-italian german 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2743 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Educator with MS degree and great people skills

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents … more

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.  less

    article-writing customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 28 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Sales Rep/Appt Setter/Lead Gen/Telemarketer/B2B caller/CSR/QA/VA

    Well experienced in doing Appointment Setting & Telemarketing for businesses around US & Australia. Also worked in different campaigns & performed various roles such as Sales Representative, Customer Service Representative, Cold Caller, Collection Specialist & Lead Generator. Prior from that, I've worked in … more

    Well experienced in doing Appointment Setting & Telemarketing for businesses around US & Australia. Also worked in different campaigns & performed various roles such as Sales Representative, Customer Service Representative, Cold Caller, Collection Specialist & Lead Generator. Prior from that, I've worked in a BPO company for almost 5 years that handles both outbound & inbound calls, where my collections & customer service skills were developed. Then, became a Senior Agent & eventually was promoted as a Quality Analyst. Worked as an Administrative Officer as well for 2 years handling HR & Administrative tasks. Looking for a position where my contributions will be counted & efforts will be appreciated. I would like to be part of a campaign which will give me the opportunity to show my knowledge & skills. Hoping for a long term commitment.  less

    customer-service customer-support data-entry cold-calling administrative-support outbound-sales appointment-setting 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 3812 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Sales and Marketing Extraordinaire

    To be a part of virtual office management in the boundaries of Marketing, Advertising, Sales, Internet Research, Travel/Tourism, Medical, IT and/or an office team environment, on an upscale learning level, obtaining knowledge of current technology as well as … more

    To be a part of virtual office management in the boundaries of Marketing, Advertising, Sales, Internet Research, Travel/Tourism, Medical, IT and/or an office team environment, on an upscale learning level, obtaining knowledge of current technology as well as learning and applying that knowledge to the workplace on a constant interval Gained an award/recognition for being in the Top 10% of total LinkedIn Members for the most searched profile and outstanding marketing strategy for 2012.  less

    marketing-strategy seo email-marketing sales outbound-sales affiliate-marketing telemarketing direct-marketing inbound-marketing facebook-marketing b2b-marketing internet-marketing social-media-marketing internet-research virtual-assistant travel-agent tourism web-content-management advertising customer-service customer-support call-center-management email-technical-support sales-management linkedin-recruiting twitter-marketing 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 773 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 3 TESTS
  • Excellent Appointment Setter B2C & B2B/Telemarketer/Marketing Research

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 4133 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4611 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • PHP,MySQL,CiviCRM,Drupal,Symfony,CodeIgniter

    During these years I have acquired a very good knowledge of many open source web technologies. My responsibility includes providing back end support for the distributed applications.I have experience in PHP/MySQL, Drupal, CiviCRM. jQuery, Symfony,CodeIgniter PHP framework … more

    During these years I have acquired a very good knowledge of many open source web technologies. My responsibility includes providing back end support for the distributed applications.I have experience in PHP/MySQL, Drupal, CiviCRM. jQuery, Symfony,CodeIgniter PHP framework, Shell Scripting, Python, Web Crawler and Parser, Bright Scripting ( Roku ). Although I am enjoying my present job, I am looking out for new projects in the same field.  less

    drupal jquery mysql php linux-system-administration apache-administration 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 431 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Telemarketer, Market Research, Customer Service, admin support

    For over 7 years now I have been working as a customer service representative, telemarketing, appointment setter, market research and article writer. I have developed a wide range of knowledge when it comes to handling different people over the phone … more

    For over 7 years now I have been working as a customer service representative, telemarketing, appointment setter, market research and article writer. I have developed a wide range of knowledge when it comes to handling different people over the phone and gaining their trust by providing exceptional service. Loyalty, trust, confidence and knowledge in all aspect is what i can offer. To work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction.  less

    • $7.78 HOURLY RATE
    • 4.8
    • 7617 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Service/Technical Support/English Tutor/Data-entry/

    Seeking for long term, and full-time customer or technical support jobs online, also data entry jobs, but my competency lies more on inbound calls, I have had some experience doing outbound calls as well. I am particularly strong in building … more

    Seeking for long term, and full-time customer or technical support jobs online, also data entry jobs, but my competency lies more on inbound calls, I have had some experience doing outbound calls as well. I am particularly strong in building good business relationships with customers, a big plus for businesses wishing to widen it's customer base.  less

    appointment-setting customer-service virtual-assistant order-processing microsoft-excel microsoft-word data-entry microsoft-powerpoint 00 more less
    • $6.67 HOURLY RATE
    • 4.4
    • 3565 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 13 TESTS
  • Brawner

    My Experience · Exceptional experience and record of selling (10+ years) professional business services (B2B) · Proven skills in business development and capability to navigate the corporate politics to reach the ultimate decision maker to drive sale opportunities · A background including sales … more

    My Experience · Exceptional experience and record of selling (10+ years) professional business services (B2B) · Proven skills in business development and capability to navigate the corporate politics to reach the ultimate decision maker to drive sale opportunities · A background including sales functions in numerous industries · Experience with cold calling, qualifying leads and closing sales · Proven ability to communicate effectively via phone, email and presentations · Experience with Microsoft Outlook, Word, Salesforce.com and GoToMeeting or similar sales software · Experience with learning management systems, online training and elearning Education · Bachelor degree in Business management · Qualifications, certification or training in sales, marketing · Proven sales track record with awards and recognition  less

    sales salesforce-app-development outbound-sales sales-management sassie-mystery-shopping inbound-marketing customer-service customer-support crm business-development project-management account-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 2080 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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