Phone Support Consultants & Professionals

Showing 9,188 freelancers

Phone Support Consultants & Professionals

Showing 9,188 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6267 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect CCP-V Citrix Certified Professional - Virtualization CCE-V Citrix Certified Expert - Virtualization CCA Citrix Certified Associate - Networking Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 138 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Clutter-breaker extraordinaire.

    You want to break through the clutter. I want to deliver content that does. Simple. Creative content and sales-driven messages are my fortes. I have developed marketing communications materials such as brochures, sales letters, press releases, product descriptions, TVC and … more

    You want to break through the clutter. I want to deliver content that does. Simple. Creative content and sales-driven messages are my fortes. I have developed marketing communications materials such as brochures, sales letters, press releases, product descriptions, TVC and RDC scripts, advertising copy and packaging copy for numerous successful brands. I like to think of myself as a versatile writer, and can tweak my style according to the intended audience, platform and message content. I have written and published hundreds of articles online, and my research skills are legendary. I think typos are the scourge of the earth, and my attention to detail borders on the perverse!  less

    copywriting creative-writing editing seo copy-editing proofreading article-writing content-writing 00 more less
    • $55.56 HOURLY RATE
    • 4.9
    • 655 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 4 TESTS
  • Professional Web/Graphic, Developer/Designer

    I have been a Web Developer (Fron End) and Graphic Designer for several years and have worked in many different technologies but for the last several years, I have been developing PHP, .NET for making websites and web applications and … more

    I have been a Web Developer (Fron End) and Graphic Designer for several years and have worked in many different technologies but for the last several years, I have been developing PHP, .NET for making websites and web applications and Adobe Photoshop, Corel Draw, Adobe Illustrator for Graphic Designing. Specifically i have worked with PHP and Wordpress alot alongwith HTML. I usually work with one client at a time and only apply for another project when my current contract is about to finish. Most of my clients stay with me for years. I like to keep abreast of latest technologies and have been a member of TekPub, Pluralsight and PeepCode for several years to learn all the new stuff. I have over 1,000 hours of verifiable experience at Elance and oDesk and all of that was doing the Graphic Designing & Websites Related to PHP projects. Why you should hire me: *I have worked in different countries, know many cultures and have no problem in being part of bigger, multicultural teams. *My work is detail oriented. *I look to minimize bugs from the beginning. *I also employ the industry standard design patterns to help me with that. *I try to think out of the box. *I give alternative solutions to my clients. *I try to foresee any problems with the approach we are taking for the project and warn before it is too late. *I have worked on fairly large, n-tier projects.  less

    data-entry graphic-design web-design microsoft-word microsoft-excel adobe-photoshop corel-draw spreadsheets microsoft-powerpoint google-searching joomla wordpress psd-to-html html css css3 00 more less
    • $9.00 HOURLY RATE
    • 5.0
    • 168 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 10 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6718 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • Crackerjack Transcriber with 3,000+ Hours Worked

    1. To provide my client his expected output or deliverables in a timely manner, to have a healthy and spontaneous communication, and to create a harmonious working relationship with a primary goal of producing a top class product with adherence … more

    1. To provide my client his expected output or deliverables in a timely manner, to have a healthy and spontaneous communication, and to create a harmonious working relationship with a primary goal of producing a top class product with adherence to quality, quantity and turnaround time. 2. It has been and will always be my motto to exceed the expectation of my client(s), not just to meet it. 3. Video Subtitling and video editing using a specific application are also my adjunct skills that I possessed being a freelance transcriber. 4. An Adobe Photoshop enthusiast.  less

    transcription call-center-management microsoft-word proofreading express-scribe microsoft-excel camtasia adobe-photoshop medical-transcription subtitling 00 more less
    • $7.00 HOURLY RATE
    • 4.6
    • 3007 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 16 TESTS
  • Excellent Manager for Language Translations, Business and Sales

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide … more

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader  less

    call-handling call-center-management business-continuity-planning quantitative-analysis avaya translation transcription resume-writing internet-research supervisory-skills translation-japanese-english translation-english-japanese translation-spanish-english translation-german-english translation-filipino-english translation-english-filipino 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 362 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Wordpress, PSD TO HTML, Shopping cart, Responsive websites.

    Hi I am working from last 5 year's. I have a strong exp in Wordpress psd to html html5 Wordpress Shopping cart websites Responsive wordpress websites Responsive html websites Logo designing Website designing. I am doing a freelancing, i … more

    Hi I am working from last 5 year's. I have a strong exp in Wordpress psd to html html5 Wordpress Shopping cart websites Responsive wordpress websites Responsive html websites Logo designing Website designing. I am doing a freelancing, i am individual and work as a freelancer. see my latest work samples http://myetc.org http://cocomedia.com.au/ http://shaziraja.com/ http://www.ballonlovers.com/ http://www.halvorsenpg.com.au/ http://inventomarketing.com/ http://new.ibelieveinmarriage.com/ http://inventomarketing.com/ghea/ http://www.daveparks.ca/ http://plasticsoupfoundation.org http://www.bennove.com/ http://toyzsimplicity.com/ http://toyzarena.com/ http://zinwebs.com/ http://makho.com.au/ http://www.liebedome.com/ http://dewpoint.com.sg/ http://wclogistic.com/ http://kinderwears.com.sg/ http://mummyswardrobe.com/ http://www.qubeent.ca/ http://greaterhoustoninvestors.com/ http://142.4.19.96/~craft/ http://www.loumongello.com/ Thanks  less

    html css html5 wordpress jquery php joomla web-design logo-design css3 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 37 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 6 TESTS
  • SEO Consultant with years of customer service experience

    A highly motivated Swedish SEO consultant with several years of experience as a Tier 2 Technical support adviser for one of the worlds most respected technology companies. I always want to live up to my employers standards and rise in … more

    A highly motivated Swedish SEO consultant with several years of experience as a Tier 2 Technical support adviser for one of the worlds most respected technology companies. I always want to live up to my employers standards and rise in the ranks if possible, so you can expect me to always do my best. Swedish is my native language, and i speak and write it very well. My English skills are advanced, especially in writing. I have completed hundreds of English to Swedish translations and i'm currently listed with a #1 score for that test, if you scroll down to see my test results. I'm currently seeking full time employment in any field that my skill set is meets the requirements for, be that in Customer Service or SEO/SEM work. Hope to hear from you! Kind Regards, Jerry Sjöberg  less

    translation-swedish-english customer-service internet-marketing seo technical-support data-entry seo-keyword-research internet-research 00 more less
    • $16.80 HOURLY RATE
    • 5.0
    • 65 HOURS
    • SWEDEN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • looking for Work from home job

    I’m a stay at home mom who has 5 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week … more

    I’m a stay at home mom who has 5 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week (between 8:00 am to 3:00 pm and after 8:00 pm.) I'm a fast learner who graduated from one of the top three universities in Thailand. I have good experience in data entry, web research, Google documents and MS Office. My typing speed is more than 50 words per minute. Moreover, I'm able to work effectively with reading and writing English and Thai, I believe my skills would be ideal for your project. I can complete this job within the required time period. As my office experiences, I used to work about 2 years in the USA and over 10 years in Thailand. I had had the opportunity to implement various jobs such as setting, preparing, filing, organizing, managing and monitoring customers’ and vendors’ files. I also have been able to work effectively dealing and working with other departments regarding to specifications, quality issues, and process control documents.  less

    customer-service human-resource-management customer-support microsoft-excel internet-research microsoft-word phone-support telephone-skills data-entry email-handling translation-english-thai 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 96 HOURS
    • THAILAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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