Phone Support Consultants & Professionals

Showing 2,051 freelancers

Phone Support Consultants & Professionals

Showing 2,051 freelancers

  • Expert In Customer Service

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to … more

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.  less

    customer-service customer-support chat-support live-chat-operator 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1423 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Property Management Specialist

    Native English speaker Buildium Propertyware 10 years multi family property accounting experience Work order management BBA Accounting

    • $6.67 HOURLY RATE
    • 5.0
    • 3860 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • College graduate

    I have a Bachelors degree in psychology with a minor and sociology from Cal State Los Angeles University; graduated in 2014. Currently I am working in a customer service position which requires me to take inbound calls for upcoming events … more

    I have a Bachelors degree in psychology with a minor and sociology from Cal State Los Angeles University; graduated in 2014. Currently I am working in a customer service position which requires me to take inbound calls for upcoming events throughout the US and Canada, for a real estate company.I am resilient hard working individual who is motivated and passionate to try new things. I'm very attentive to details, I learn new skills quickly, and have the ability to build great rapport with others.  less

    microsoft-word microsoft-powerpoint microsoft-excel ibm-spss 00 more less
    • $13.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1537 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Worked 6 years under Credit Risk Management of a bank.

    Six years of credit risk management, being able to handle all kinds of delinquent account states. I was responsible for offering payment incentives and give customer service to delinquent card holders As an experienced banking professional, I would like to … more

    Six years of credit risk management, being able to handle all kinds of delinquent account states. I was responsible for offering payment incentives and give customer service to delinquent card holders As an experienced banking professional, I would like to work in a reputable company where in I can continue my career. I would be making use of my past years of experience in performing my job/duties at its best.  less

    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1190 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service Representative

    I have an extensive experience in providing customer support in different lines of businesses including billing, collections, sales and technical support. My general duties could include handling flight and hotel booking and traveI arrangements, collections through email communications and escalations … more

    I have an extensive experience in providing customer support in different lines of businesses including billing, collections, sales and technical support. My general duties could include handling flight and hotel booking and traveI arrangements, collections through email communications and escalations. I am also well versed in resolving a wide range of customer’s issues and inquiries. I maintain excellent communication skills and problem resolution abilities. This experience allows me to work well in a team as I am able to communicate well to others and listen to take direction. I have always been known as someone who needs to fix any and every problem and insist on things being done correctly, so being a natural problem solver is extremely important for me professionally and personally. I maintain a high-level of confidentiality as this was imperative when working with the different lines of businesses I have been in. My experience has helped me develop a superior ability to manage my time appropriately and be extremely detail-oriented. I have heavy experience in scheduling as my job includes travel and lodging arrangements. This scheduling experience also taught me the importance of the details. I am extremely flexible and versatile while able to maintain a sense of professionalism under pressure. I thrive in a busy and deadline-driven environment and have become accustom to last-minute changes, cancellations and additions and am able to maintain my composure, handle any necessary task and then return to my previous project. The skills and qualities that I have developed are proven to be invaluable, as well as assist me in learning new skills and qualities fast and to the best of my abilities.  less

    customer-support email-handling phone-support 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1031 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Sincere and reliable with 11,000+ oDesk Hours & 5-star feedback

    My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Project Management, Voice Talent (as a … more

    My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat). I see to it that all aspects has been done correctly and accurately and can surpass your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Sincere, reliable and remarkable professional work is what you'll get.  less

    voice-talent software-qa-testing customer-service data-encoding 00 more less
    • $14.50 HOURLY RATE
    • 5.0
    • 12241 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
    ASSOCIATED WITH:
  • 7years Technical Support & Customer Service Experience in BPO industry

    My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I … more

    My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I would like to share these talents of mine to my future oDesk employers. I am a very hardworking person and always ensures that in everything I do, I will put all my time, effort and heart on it. Thus, you can always expect an excellent outcome. I am very attentive to detail, particular to accuracy and timeliness.  less

    customer-service transcription software-testing data-entry data-mining internet-research administrative-support microsoft-powerpoint microsoft-excel microsoft-word teaching-english presentation-design data-analysis article-writing seo-keyword-research 00 more less
    • $3.40 HOURLY RATE
    • 5.0
    • 4131 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Virtual Assistant / Zendesk/ Customer Service / Manager/Article Writer

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening … more

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.  less

    data-entry customer-service email-technical-support telephone-skills chat-support report-writing presentations technical-support transcription microsoft-excel microsoft-word microsoft-outlook-development microsoft-powerpoint adobe-pdf virtual-assistant social-media-marketing google-docs html google-calendar-development customer-support medical-billing-coding lead-generation telemarketing appointment-setting skype blog-writing 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 8531 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 15 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Administrative Assistant, Email Marketing, Sendpepper, OAP

    My objective is to find administrative and email marketing projects. I would love to have a permanent position, but would except short term projects also. Over the last 11 years I have learned so much working as from home as … more

    My objective is to find administrative and email marketing projects. I would love to have a permanent position, but would except short term projects also. Over the last 11 years I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as a office manager which has helped me succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I have done many different types of projects and my profile will show my many talents.  less

    telephone-skills data-entry microsoft-publisher account-management newsletter-writing email-marketing microsoft-excel photo-editing 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 2798 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Customer Service Expert l Email Support l HR l Researcher l SMM

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for … more

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for long-term opportunities where I can improve my skills, build wonderful working relationship and learn new trends. I also have some experience in the following areas: - Zendesk - LiveChat - Google Docs - Customer Service Management - Photoshop - App optimization  less

    internet-research data-entry email-technical-support customer-service customer-support phone-support payment-processing administrative-support social-media-marketing zendesk 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 11587 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
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