Basecamp Freelancers

Showing 31 freelancers

Basecamp Freelancers

Showing 31 freelancers

  • Project Manager, Customer Support, Data Analyst, Executive VA

    I am a trained statistician with experience in Data Analysis using STATA, Database development in Ms. Access and Ms. Excel, Data entry application Development in CSPro. I also have experience in Data Quality Checking and Data Cleaning. On top of … more

    I am a trained statistician with experience in Data Analysis using STATA, Database development in Ms. Access and Ms. Excel, Data entry application Development in CSPro. I also have experience in Data Quality Checking and Data Cleaning. On top of that I'm an efficient project manager and Virtual assistant with enthusiastic approach towards finishing tasks. If you're looking to get your tasks completed in half the time, then I'm your man.  less

    project-management basecamp internet-research statistics virtual-assistant database-management business-plans market-research 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1927 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Customer Service and Administrative Assistant

    To become part of a dynamic customer oriented organization where my interpersonal communication skills can be harnessed, sharpened and fully utilized in providing an exceptional customer service experience for each individual, while gaining valuable experience in general administrative procedures, to … more

    To become part of a dynamic customer oriented organization where my interpersonal communication skills can be harnessed, sharpened and fully utilized in providing an exceptional customer service experience for each individual, while gaining valuable experience in general administrative procedures, to provide administrative and clerical support to ensure the efficient operation of the department, while gaining valuable experience and contributing to the growth of the organization.  less

    virtual-assistant appointment-setting administrative-support customer-service transcription microsoft-word microsoft-excel microsoft-powerpoint mailchimp basecamp 00 more less
    • $8.89 HOURLY RATE
    • 4.2
    • 978 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Executive Assistant l Administration Manager l CSR l Email Support

    oDesk ID Verified> I have been in the BPO industry for 6 years. I have done different campaigns such as Email/Chat Support, Telemarketing, Recruiting, Administration, and Sales. I am seeking a responsible job with a long-term opportunity for professional … more

    oDesk ID Verified> I have been in the BPO industry for 6 years. I have done different campaigns such as Email/Chat Support, Telemarketing, Recruiting, Administration, and Sales. I am seeking a responsible job with a long-term opportunity for professional challenges to use my skills in the best possible way for achieving the company's goal and to grow with the dynamic people.  less

    virtual-assistant basecamp hootsuite calendar-management transcription customer-service email-handling microsoft-word 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 2067 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Virtual Assistant, Lead Generation, Advanced Web Research

    Are you a LEADER, REAL ESTATE AGENT or SMALL MEDIUM ENTERPRENUER - I can help you GENERATE LEADS for your email marketing campaigns! Submit projects in a timely manner is my number 1 rule as a freelancer! I don't want … more

    Are you a LEADER, REAL ESTATE AGENT or SMALL MEDIUM ENTERPRENUER - I can help you GENERATE LEADS for your email marketing campaigns! Submit projects in a timely manner is my number 1 rule as a freelancer! I don't want just to meet deadlines. Rather, I prefer to complete projects well ahead of schedule. My professional experience is focused on serving the small and middle markets through a broad range of specialties including Sales and Administrative functions, not limited to Virtual Assistance, Lead Generation, Data Entry, Web Research, Outbound Call Center Agent. I'm driven by the opportunity to help entrepreneurs grow their businesses and find time to enjoy the fruits of their labour. Real Estate experienced, International Virtual Assistant member and as an independent self-starter, I have established my expertise and value in Virtual Assistant,Data Entry & Research, Lead Generation and Outbound Contact Center agent and can contribute significantly to increase productivity. Accessibility to call US and Canada. (Magic Jack and Google Voice). Confident that my background and experience will meet your future needs. I have enjoyed my work as it has provided me with extensive hands-on experience, logistics and other important areas of day to day business. With my work experiences both in hotel and call center on site and (homebased), as well. I believe that I can deliver assigned responsibilities with less supervision giving more FOCUS to my job without interruptions. Results oriented here and I am capable of learning and catching on to new systems and ideas.  less

    lead-generation crm basecamp appointment-setting data-mining email-marketing internet-research real-estate-idx 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 3396 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Jason Derrick Murillo

    Seeking a post that where I can continue to nurture and develop my skills and abilities as well as my strong work ethic as evident in my background: • Near native English communication skills up to business level. I scored 8 … more

    Seeking a post that where I can continue to nurture and develop my skills and abilities as well as my strong work ethic as evident in my background: • Near native English communication skills up to business level. I scored 8.0 in IELTS. I have experience teaching English as a second language. • Internet and Technology savvy. Proficient in web design, simple HTML and blogging. Familiar with FTP and other internet tools. • Strong organization skills. Experienced in Project Management. • Ability to work independently or as a part of a team. Autonomy alongside team collaboration is one of my key strengths. • Excellent interpersonal skills and professional demeanor to interact with the team and clients. Corporate business communications is another of my key strengths. • Multi-tasking is like second nature to me. • Outstanding Phone etiquette. Experienced as a customer service representative. Was promoted to Subject Matter Expert handling level 2 type of escalations. • Sharp memory and excellent common sense • Proficient in research. Ability to use data gathering tools such as Google and Wikipedia as well as strong filtering capabilities. • Proactive and requires minimal supervision • Ability to learn quickly in a fast paced environment. I also have the ability to work effectively under pressure. • Has a passion for continuing education and constant learning experience. I am giving myself till the end of this year to start my MBA. • Has entrepreneurial mindset, and customer focused attitude. I run a small but rapidly developing travel group. • I have provided Virtual Assistance services for e-learning companies in the past. • I am a B.S. Nursing degree holder with a Philippine Professional License. • Above average skills using General Office software: Ms Office (Word, Excel, Outlook, PowerPoint) • I have been using Google applications since 2006.  less

    project-management adobe-photoshop proofreading photography photo-editing adobe-flash adobe-dreamweaver graphics-programming technical-writing data-entry video-editing customer-support transcription social-media-marketing basecamp articulate-studio sony-vegas 00 more less
    • $7.78 HOURLY RATE
    • 4.6
    • 862 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Personal Assistant/Marketing/Project Management/Office Management

    Arnold is an internationally focused business personal Assistant with substantial experience working with C-Level executives in the USA and Canada. Arnold has a solid track record of success starting humbling as a VA and taking up tasks confidently with a … more

    Arnold is an internationally focused business personal Assistant with substantial experience working with C-Level executives in the USA and Canada. Arnold has a solid track record of success starting humbling as a VA and taking up tasks confidently with a CEO mindset. This has enabled me to attain management status in just under 6 months of serving as a VA to the CEO of a leading print and online wedding magazine in Canada Ability to build successful, long standing and profitable business relationship with my online clients and contractors that I manage. Excellent communication and presentation skills coupled with clarity of vision, high energy, enthusiasm, keen attention to detail, creativity and understanding of global business trends and individual leadership behaviors. Superior ethical values and strength of character with the ability to make difficult decisions while maintaining flexibility and collaborative style to lead effectively in a team-working environment. The services I provide include but are not limited to: -Recruiting, Training and Managing staff -Google analytics -Web design, web development and website repairs. -Web research and Data Entry/ report writing -Leads generation, -Travel booking & Itinerary preparation -appointment setting, -Accounting and book keeping -Transcription, My writing skills and typing are also quite commendable.  less

    virtual-assistant internet-research data-analysis lead-generation data-entry intuit-quickbooks english-tutoring seo basecamp mailchimp mail-merge email-marketing email-handling social-media-marketing administrative-support web-content-management website-analytics calendar-management 00 more less
    • $9.26 HOURLY RATE
    • 4.9
    • 4088 HOURS
    • KENYA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Customer Support / Solutions Specialist / Telesales/

    Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.

    customer-service salesforce-app-development order-processing wordpress microsoft-word mailchimp aweber basecamp telemarketing microsoft-excel sales account-management intuit-quickbooks social-media-marketing administrative-support internet-research business-development zendesk moodle sales-management five9 virtual-assistant html phone-support forum-moderation 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 5117 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Business & Web Project Manager, Wordpress Expert, Administrator & VA

    A project management professional in Qatar who renders high quality support system to odesk clients. I am aggressive in pursuing objectives and timeline. With proven experience, I provide quality support system to my clients in the following: 1. Project Management … more

    A project management professional in Qatar who renders high quality support system to odesk clients. I am aggressive in pursuing objectives and timeline. With proven experience, I provide quality support system to my clients in the following: 1. Project Management, Web Development, Wordpress Design & Management, Ecommerce, CMS 2. Virtual Assistance, Recruitment, Blog Management, HR & Administrative Support 3. People Management, Business Support, Sales, Customer Service, SEO & Social Media My strong leadership as a project manager and creative director is proven on my track of record in odesk. I offer a lot of experience, hard work and my passion leads to creative innovation.  less

    project-management wordpress web-design customer-service recruiting website-development seo telephone-skills seo-keyword-research internet-research joomla zoho-crm basecamp human-resource-management virtual-assistant administrative-support interviewing affiliate-marketing telemarketing chat-support sales-management on-page-optimization google-analytics google-apps 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 1798 HOURS
    • QATAR
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Customer Service Specialist

    First and foremost, thank you for visiting my profile. Hi, my name’s Wesley Soza. I’m sure that what brought you here is the need to fill an opening at your company; you’re looking for the best customer … more

    First and foremost, thank you for visiting my profile. Hi, my name’s Wesley Soza. I’m sure that what brought you here is the need to fill an opening at your company; you’re looking for the best customer service agent to serve your clients at an affordable price. If you take a couple of minutes to read over my profile; I’m sure you’ll feel confident, knowing that you've found the right person! I've been a customer service specialist for 5 years now, with over 2 years of previous sales and telemarketing experience. I also have call center supervising experience from a previous job that I held. I've over 1,900 oDesk hours worked; and wonderful feedback from my previous employers. I love being able to help others and have always been referred to as a very friendly person. I grew up in California. I decided to relocate to Nicaragua back in 2010 to be near my family. I’m fluent in both English and Spanish; providing bilingual services on top of Outstanding support to your clientele. I’m near shore; so time difference is not a problem. I’m currently only: 2 Hr. behind EST, 1 Hr. ahead of PDT, currently even with MST. Providing me with the flexibility to fit around your business needs and time schedules. My objectives are to provide as much assistance as possible to your clients, making sure to always keep a positive attitude among our clients and team-mates alike. To always make sure that I pay attention to details, in order to make sure that I provide outstanding support for your clients. I'm aware of the 3 most important elements in outstanding service. 1.) Developing a customer-friendly attitude. 2.) Expanding your definition of service. 3.) Reconsidering who your customers are. The difference between knowing them and living them takes commitment and practice. I also know some very important statistics on customer service as well; 1.) Consumers spend up to 10 percent more for the same product with better service. 2.) When consumers receive good service, they tell an average of 9 to 12 other people about it. 3.) When consumers receive poor service, they tell up to 20 people about it. 4.) The likelihood that customers will repurchase from or patronize a company whenever their complaints are handled quickly and pleasantly is 82 percent. 5.) When service is poor, 91 percent of retail customers refuse to go back to the store. Communication is not just about talking. It’s also about; body language, writing, speech, having empathy, and the ability to pay attention to their needs we live in a world with more online interactions today than ever before! I take pride providing my services, It’s too easy call oneself a Customer Service Agent as a lot of people do just to make a profit out of this business; however, it takes passion, dedication to this field to be able provide OUTSTANDING CUSTOMER SERVICE. This is what I strive for every day I wake up! That’s why I've invested part of my earnings from oDesk to equip myself with two internet back-ups as well as an emergency electrical power supply. Thank you, I know it was a long read; I tried to make sure I shared as much about me as possible in order for you to get an idea of the type of person I am. I hope to hear from you soon! Take care, and thanks for taking the time to read my profile once again. ***At the moment I am not taking on Cold Calling/Telemarketing jobs, I apologize about this, hopefully in the future we can work together ;)***  less

    customer-service customer-support phone-support telephone-skills email-technical-support email-marketing translation-spanish-english five9 skype adobe-photoshop crm invoicing order-entry order-processing email-handling voice-over logo-design shopify zendesk basecamp logistics cold-calling call-handling 00 more less
    • $7.78 HOURLY RATE
    • 4.7
    • 1964 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Data Entry & Web Research Prof | Virtual Assistant | Transcriptionist

    For the past 5 years, I have acquired and developed skills in customer service and sales. I myself started as an agent and got promoted to a Subject Matter Expertise, I love what I do and I always give my … more

    For the past 5 years, I have acquired and developed skills in customer service and sales. I myself started as an agent and got promoted to a Subject Matter Expertise, I love what I do and I always give my 100%, because of my hard work, dedication and flexibility I got promoted to a Quality Assurance Specialist and in a few months time, I received another promotion as a COACH and man my own team. I am very keen with regard to details and quality. Lastly, I put my hart in everything I do. * Currently, I am connected to a BPO contact center wherein my job title is a Team COACH. Primary responsibilities: 1. Measure - Assessing an employee to determine his capabilities and potentials. 2. Training - Consistently give each team member the knowledge and skills to do the job. 3. Coaching - Provide feedback on good practices that need to be maintained and behaviors that need to be redirected. Coaching involves developing of action plans to: • Maintain the acceptable level of performance. • Encourage employees to set higher performance goals and create action plans to achieve them in the next evaluation. • Identify areas of opportunities. • Redirect behaviors causing performance gap(s). 4. Motivate – In most situations, feedback sessions are to be done, focusing on giving recognitions to employees for their performance. Incentive schemes are also implemented to encourage or drive employees achieve the desired level of performance. Others: • Strong supervisory, performance management and workforce planning skills. • Fast and accurate data entry skills. • Strong product and customer knowledge. • High-level, phone-based customer service experience displaying empathy, patience and listening skills. • Knowledge of the Transitions industry and terms such as notices, loads, volumes, etc. • Capacity to manage client expectations. • Problem-solving/conflict resolution skills, i.e. able to understand and fix issues as they arise. • Capacity to learn new technology and processes quickly. • Point of escalations.  less

    customer-service virtual-assistant data-entry administrative-support project-management internet-research market-research real-estate-idx business-coaching filemaker-pro calendar-management microsoft-excel microsoft-word microsoft-powerpoint microsoft-outlook-development google-spreadsheet spreadsheets transcription email-handling email-technical-support data-encoding yahoo-messenger yahoo-search-marketing google-calendar-development google-searching facebook-marketing basecamp ad-posting advertising mailchimp teamviewer contract-drafting seo-keyword-research research-papers translation-english-filipino translation-filipino-english product-management program-management language-filipino-visayan-dialect call-handling chat-support flowcharts software-testing 00 more less
    • $6.67 HOURLY RATE
    • 4.6
    • 4753 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 6 TESTS
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