Business Coaching Professionals & Consultants

Showing 40 freelancers

Business Coaching Professionals & Consultants

Showing 40 freelancers

  • Implementer of Sales & Marketing Tactics

    I use my process thinking and over thirty years in sales and marketing within a wide variety of industries and apply it through Lean Marketing Concepts. I put myself through college utilizing the GI Bill, the result of being a … more

    I use my process thinking and over thirty years in sales and marketing within a wide variety of industries and apply it through Lean Marketing Concepts. I put myself through college utilizing the GI Bill, the result of being a member of the 82nd Airborne Division, and as a welder at Asphalt Drum Mixers. This hands-on approach and an education in both in Electrical and Mechanical Engineering has served me well becoming President of that company and later leaving to own Barlow Marketing, re-start Burke Heating Systems and Asphalt Machinery Corporation. A Lean Six Sigma Black Belt that has participated with companies involved in retail, manufacturing, software and professional services along their Quality Journey. In these companies, I have developed and implemented sales and marketing strategies. Always being a process thinker, I attached Lean to the way of implementing sales and marketing and has advanced those practices through Design Thinking and Service Design concepts. The Business901 Blog and Podcast includes many leading edge thinkers and been featured numerous times for its contributions to the Bloomberg’s Business Week Exchange. I have authored four books with the most recent published this past year, The Lean Engagement Team. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” – James R. “Joe Dager is a leading author on Lean Six Sigma and Marketing and frequent contributor to the Lean Six Sigma Group community. Joe Dager is an experienced transformational executive and Lean Six Sigma Black Belt with deep expertise in implementing value stream marketing systems that assist his clients in achieving rapid results in reaching their targeted customer markets. Joe is polished in the various online networking tools that enrich messaging in areas like podcasts, blogs, audio and video media, event marketing, and qualifying leads into prospects for rapid business development of opportunities. If you are in need of a professional lean six sigma consultant in sales and marketing processes, I recommend networking with Joe Dager, I am confident you will find his approach simple and results-focused.”-Steve B.  less

    marketing-strategy business-plans business-models sales-management social-media-marketing business-coaching 00 more less
    • $55.56 HOURLY RATE
    • 5.0
    • 1271 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 19 TESTS
  • Team Manager in BPO Industry

    I have supported companies like Capital One, T-Mobile US and United Online. I ensure adherence to client standards, recommends/develops action plans/process improvements, if necessary to contain and correct quality problems.I am very dedicated to my work. I … more

    I have supported companies like Capital One, T-Mobile US and United Online. I ensure adherence to client standards, recommends/develops action plans/process improvements, if necessary to contain and correct quality problems.I am very dedicated to my work. I enhance my strengths for efficiency and use my opportunities as leverage for the improvement of my skills. I can easily be trained for other task that my employer requires. My cable internet connection at home is very stable and reliable.My objective is to ensure that all task will be delivered efficiently to the satisfaction of my employers.  less

    account-management business-coaching 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 4277 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Online Marketing / cPanel / Tech Support / Wordpress

    I aim to provide the excellent service without the hefty cost. I strive to be the best in the field of technical support, customer service, virtual assistance, Online marketing and technical writing. As a professional, I exhaust all the options … more

    I aim to provide the excellent service without the hefty cost. I strive to be the best in the field of technical support, customer service, virtual assistance, Online marketing and technical writing. As a professional, I exhaust all the options available and make sure that I exceed what is expected of me. Services Offered: Web Design Wordpress Management Article Writing Technical Writing Wordpress SEO Online Marketing Search Engine Optimization HTML Editing  less

    technical-support customer-service account-management virtual-assistant seo business-coaching wordpress 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 4472 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 14 TESTS
  • Team Leader

    Relevant Skills • Able to create team that supports client programs, service and products effectively. • Able to Ensure service levels are satisfied by leading floor management and workflow distribution. • Well organized and effective interpersonal skills • Effectively work independently, likewise a cooperative … more

    Relevant Skills • Able to create team that supports client programs, service and products effectively. • Able to Ensure service levels are satisfied by leading floor management and workflow distribution. • Well organized and effective interpersonal skills • Effectively work independently, likewise a cooperative and flexible team player. • Able to exceed sales and conversion targets by driving optimum team effort and promoting excellent sales environment. Education: • Far eastern University, Sampaloc Manila Batch 2005-2009 Bachelor of Science in Nursing Graduated with Latin Honors (Cumlaude) Rank 12th of FEU Nursing graduating class of 2009 Work experience • Customer Service Representative for VHA(Vodafone Hutchison Australia) January 2010 – February 2011 • Supervisor Jetstar Airways Account (Stellar Global Solutions Phils) March 2011 up to present • Conducted Sales Training, escalation process and objection handling courses for Jetstar Airways account. Special Awards and Certifications: • Agent of the year for VHA(Vodafone Hutchison Australia) account (2010) Stellar global Philippines • Top Team Leader for Jetstar Airways Reservation for the October 2011, December 2011 and March 2012 • Top Sales Supervisor for August- October 2012 for Jetstar Reservations. • Consistent top converter Team for Jetstar Airways Account for year 2012  less

    supervisory-skills business-coaching 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 35 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Email/ Phone - Customer Service Support with Supervisory experience

    It is great to know we have resources available online, like oDesk, to aid entrepreneurs and job-seekers alike in obtaining professional assistance from reliable and valid contractors. In saying this, I am very much interested in being part of this … more

    It is great to know we have resources available online, like oDesk, to aid entrepreneurs and job-seekers alike in obtaining professional assistance from reliable and valid contractors. In saying this, I am very much interested in being part of this great venture. I am positive that my skills perfectly fit several of the many available opportunities posted. I am currently employed in a BPO company, Convergys, as a Supervisor. With my current position, I am built with a strong foundation on essential leadership competencies. I am able to utilize industry accepted structured framework for root cause analysis and action planning to address challenges and effectively carry them out. Exceeding timeline expectation for deliverables and being able to recognize and perform other more complex tasks without being asked are one of the things that I am commended of. I am able to adapt my communication style to fit the audience's profile and can come up with a communication plan to effectively cascade information, easily getting the buy-in/approval of my audience by effectively presenting facts and ideas. By leveraging on established trends and identifying and preventing potential client escalations, I am giving value to customer and client relationship. My previous job experiences prior to becoming a supervisor are the following: Subject matter Expert for an Online Retail Store – I handled escalations and staff support for product knowledge expertise and email construction. Pharmacy Help Desk Associate for a Medical vertical – I assisted physicians, pharmacists, and patients with drug replacement/ overrides and plan coverage inquiries. Customer Service Associate for an Online Airline, Hotel and Rental Car reservation company – I worked with airlines, hotels and rental car companies to assist our customers with ongoing issues. Online English Tutor – Taught English to Korean students with an age range of 7 – 50 years old. With this said, my experiences all together helped me in exceeding performance expectations while assisting peers in performance management as well.  less

    email-technical-support helpdesk-support customer-service english-tutoring supervisory-skills phone-support research-papers creative-writing microsoft-excel-powerpivot microsoft-powerpoint business-coaching microsoft-word medical-records-research internet-research medical-transcription transcription 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 312 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • Team Manager, Virtual Assistant, Internet Researcher

    Over the last 10 years, I have developed very good customer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales … more

    Over the last 10 years, I have developed very good customer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales Representative, but also a expert on reporting, documentation, training and team and program management. To start a career in a virtual set-up such as ODesk, I strongly feel will allow me to share my skills, continue honing them and achieve continuous learning/ growth in an environment that requires self-reliance, discipline and internal motivation. Also, if given an opportunity, I am also considering to eventually lead/ train a team to achieve their greatest potentials within the Odesk environment.  less

    business-coaching microsoft-excel document-review 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 5762 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Great Recruiter | Extensive Customer Service Exp | Hard Working VA

    I have varied and wide experience when it comes to recruitment and customer service. My professional experience includes the following * Worked for prominent IT companies based in US - both recruitment and CS * Full cycle recruitment that even includes pre employment … more

    I have varied and wide experience when it comes to recruitment and customer service. My professional experience includes the following * Worked for prominent IT companies based in US - both recruitment and CS * Full cycle recruitment that even includes pre employment check up and background check * Recruited various technologies - from latest to legacy * Knowledgeable with different US working VISA - who can and can't work legally * Highly skilled in passive recruitment, Boolean, Xray, LinkedIn and etc * Handled teams in general CS, tech support, billing and etc * Managed/supervised teams with an average headcount of 25 * Other pertinent skills needed for recruitment and customer service For all my projects, I always say "consider it done"  less

    customer-service recruiting email-handling email-technical-support microsoft-excel microsoft-word chat-support business-coaching phone-support telephone-skills data-mining supervisory-skills change-management 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 3 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Project/Operations Manager,CSR,TSR,Researcher and Virtual Assistant

    To obtain a rewarding and challenging position where I can contribute my extensive experience and skills that will make me an asset to my buyers/employers and be an exemplary provider/contractor that promotes quality and excellent service.

    customer-service software-testing project-management administrative-support microsoft-excel account-management call-center-management business-coaching 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4940 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Technical Support/Customer Service, Training & Reasearch, Gaming, etc.

    With at least 5 years experience in each various fields: Mass Media, sales, internet research and technical support -- and at least 2 years experience of being a call center English/product trainer. 1-800-Flowers, Circuit City, Global Exchange Service (GXS), Ingram … more

    With at least 5 years experience in each various fields: Mass Media, sales, internet research and technical support -- and at least 2 years experience of being a call center English/product trainer. 1-800-Flowers, Circuit City, Global Exchange Service (GXS), Ingram Micro - just to name some of my involvements during the previous years. My hunger for more knowledge never fails to drive me from discovering new horizons as each day come. I also have some experience in the following areas: HTML, Turbo C/C++/Pascal, software design and testing, IPTV, DSL troubleshooting, and email marketing. I am currently working as a technical support representative for iContact software; nevertheless I still would like to explore more boundaries for self fulfillment or in service for others.  less

    translation-filipino-english translation-english-filipino internet-research technical-support hardware-troubleshooting data-scraping data-mining game-development data-encoding pascal virus-removal data-entry e-learning technical-writing proofreading voice-talent business-coaching customer-support customer-service chat-support tagalog 00 more less
    • $5.56 HOURLY RATE
    • 4.4
    • 1463 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 18 TESTS
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