Customer Care, Customer Service Reprs, Tech Support

Clear all filters
Angela L.

Angela L.

Top Notch Customer Service and Administrative Supp...

United States - Last active: 12 hours ago - Tests: 11 - Portfolio: 1

I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, Word, Excel, Google Docs, Ontraport, Basecamp, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

$15.56 /hr
3,045 hours
4.99
Valine Veerman

Valine Veerman

Customer service professional - writer/translator...

Germany - Last active: 12 hours ago - Tests: 4 - Portfolio: 2

Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

$22.00 /hr
1,148 hours
5.00
Palmerino Di Berardino

Palmerino Di Berardino

Game Specialist, Customer Service Representative a...

Italy - Last active: 2 days ago - Tests: 10 - Portfolio: 3

Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

$12.00 /hr
965 hours
5.00
Welvin C.

Welvin C.

Website Developer ~ Customer Service ~ Admin. Supp...

Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 12

Objectives: -To enhance my capabilities and qualifications so that I have the opportunity to prove myself as a competent contractor. -To secure a challenging position where I can effectively contribute my skills that offer professional growth. -To be an active employee in your company and to express and develop my skills for the mutual development of company and myself. Skilled, expert and knowledgeable with the following fields: Web Development -||--- Web Design and Maintenance. Using CMS such as WordPress, Joomla and Drupal with e-Commerce Integration. Softwares like Adobe Dreamweaver. HTML, jQuery and Twitter Bootstrap. Administrative Support -||--- Personal Assistant, Email Handling and Data Entry. Using Google Spreadsheet and MS Office Applications. Design & Multimedia -||--- Logo Design, Graphic Design and Print Design. Using Adobe Design Programs Customer Service -||--- Email Support, Live Chat and Forum Support. Sales & Marketing-||--- SMM, Lead Generation, SEO. Business Services -||--- Minor Accounting and Bookkeeping.

$11.11 /hr
4,817 hours
5.00
Janet H.

Janet H.

Graphic/Web Designer, Data Entry, and Customer Ser...

United States - Last active: 19 days ago - Tests: 8 - Portfolio: 8

I am fast, reliable, and easy person to work with. I am very detail oriented with the work that I do and have a special passion for the work that I do. I approach every job with an open mind, strive for perfection, passion, and creativity. My experience includes over 10 years of graphic designing, web designing, and programming. I have built many websites from the ground up everything from personal blogs, small businesses, to corporate sites. I have edited thousands of photos from children’s to weddings to just plain fixing a bad photo to simply making it look more attractive. I have edited backgrounds to totally changing the clothing of a person. I have many talents. I have made plenty of flash websites and banners. I make designs for prints also everything from business cards, envelopes, to brochures, and flyers. I also design templates for emails, and t-shirt designs. I have made many ads for different companies. I have 6 year experience in customer service, and data entry. I also have 5 years experience doing research for various companies and transcription of videos, telephone calls, and various other platforms. I have 6 years experience writing reviews for websites, blogs, various products, music, books, and videos.

Groups: LoginRadius
$10.00 /hr
526 hours
4.75
Den edward G.

Den edward G.

Team Leader, Team Manager, People Management , Cus...

Philippines - Last active: 1 month ago - Tests: 7

I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.

$20.00 /hr
10,444 hours
5.00
Michal P.

Michal P.

Bilingual Copywriter, Translator, Customer Service...

Netherlands - Last active: 1 day ago - Tests: 8 - Portfolio: 2

I am a native Polish speaker who lived in an English speaking environment for over 16 years. That made me pretty much bilingual. I wrote and published a book in Polish and I'm in the process of finishing one in English at the moment. I also did translations for a good few websites both from Polish to English and vice versa. I can write about pretty much anything. I excel at customer service, have loads of experience with social media and guerrilla marketing, affiliate marketing, all sorts of content writing, music production etc.

$15.00 /hr
875 hours
5.00
John dale B.

John dale B.

Customer Service Professional,QA Analyst,Blogger,W...

Philippines - Last active: 12 hours ago - Tests: 8 - Portfolio: 3

Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.

$11.11 /hr
7,288 hours
5.00
Zoleeta M.

Zoleeta M.

Adminisrative Expert Specializing in Social Media...

United States - Last active: 1 day ago - Tests: 12 - Portfolio: 7

I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype

$10.30 /hr
2,037 hours
4.99