Phone Support Consultants & Professionals

Showing 12,684 freelancers

Phone Support Consultants & Professionals

Showing 12,684 freelancers

  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 42 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Translator/Reviewer

    With 10 years experiences in planning and coordinating all activities of the localization project, ensuring the quality of localization and glossary collection works, participating in the improvement and localization to Khmer of Open Source Software, ensuring the translation from English … more

    With 10 years experiences in planning and coordinating all activities of the localization project, ensuring the quality of localization and glossary collection works, participating in the improvement and localization to Khmer of Open Source Software, ensuring the translation from English to Khmer messages included in different Open Source computer programs, a well as translating of documentations for those programs. Also, ensures the correct localization of multimedia applications and manual for the education system. The open source computer programs which I have been translating/reviewing are: Office Suite ( OpenOffice/LibreOffice), Operating System (openSUSE, Ubuntu), desktop environment (KDE, GNOME), content management system (Moodle, Drupal), Web Browser, E-mail Client , Multimedia Player (VLC). I also have been translating/reviewing many kinds of technological, pedagogical documentations and Research books. and currently I am also translating IVR systems -Kazoo, Verboice and Ushahidi platform. I also have experiences in developing training materials and provide training to government officials and NGOs staff.  less

    project-management localization computer-maintenance translation open-office proofreading document-review gis 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 71 HOURS
    • CAMBODIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • Fraud Analyst, Multi-lingual CSR, Project Specialist, Administrative

    Dynamic professional with good 7 years experience in customer service and financial services (banking & brokerage). Has background in fraud operations, administrative tasks, email/live chat support,project research and website development. Familiar with bar and restaurant services. Speaks fluent English … more

    Dynamic professional with good 7 years experience in customer service and financial services (banking & brokerage). Has background in fraud operations, administrative tasks, email/live chat support,project research and website development. Familiar with bar and restaurant services. Speaks fluent English, good Italian (level C1) and a beginner in German. Has professional integrity,reliability and honesty as well as genuine friendliness and helpfulness.  less

    customer-service translation-english-filipino translation-english-italian german 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 3130 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Personal Assistant/ Interpreter / Customer Service Assistant

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult … more

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.  less

    customer-support customer-service google-docs 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 1208 HOURS
    • TURKEY
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Ankita Hira

    To find a long term opportunity and be employed virtually. I have 3 years of experience working as reports analyst, 2 years of experience as Medical Billing Representative, 5 years working as a Customer Service Representative. I have been working as a freelancer since the last two years doing various types of Jobs.

    customer-service customer-support email-technical-support phone-support virtual-assistant data-entry microsoft-excel microsoft-powerpoint 00 more less
    • $6.67 HOURLY RATE
    • 4.5
    • 2050 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Sales Rep/Appt Setter/Lead Gen/Telemarketer/B2B caller/CSR/QA/VA

    Well experienced in doing Appointment Setting, Telemarketing, Telesales & Customer Service for businesses or Consumers around US & Australia. Also worked in different campaigns & performed various roles such as Sales Representative, Customer Service Representative, Cold Caller, Collection Specialist & Lead Generator. Prior from … more

    Well experienced in doing Appointment Setting, Telemarketing, Telesales & Customer Service for businesses or Consumers around US & Australia. Also worked in different campaigns & performed various roles such as Sales Representative, Customer Service Representative, Cold Caller, Collection Specialist & Lead Generator. Prior from that, I've worked in a BPO company for almost 5 years that handles both outbound & inbound calls, where my collections & customer service skills were developed. Then, became a Senior Agent & eventually was promoted as a Quality Analyst. Also worked as an Administrative Officer for 2 years handling HR & Administrative tasks. Looking for a position where my contributions will be counted & efforts will be appreciated. I would like to be part of a campaign which will give me the opportunity to show my knowledge & skills. Hoping for a long term commitment.  less

    customer-service data-entry cold-calling administrative-support outbound-sales appointment-setting telemarketing lead-generation seo telephone-skills 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 4035 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4810 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • ***PA WITH ATTENTION TO DETAIL WHO OFFERS TIMELY SUPPORT***

    My objective is to offer honest, timely and dependable support while seeking a position that is respectable, honest, fun, and interesting. My major area of interest - an the area I have the most experience is as a personal assistant, tackling … more

    My objective is to offer honest, timely and dependable support while seeking a position that is respectable, honest, fun, and interesting. My major area of interest - an the area I have the most experience is as a personal assistant, tackling projects that most would not. I am the support staff you need to succeed. I am ready to organize you and your company. I am extremely creative and will mold myself to be the perfect fit for your office. Thank you for the consideration.  less

    • $21.67 HOURLY RATE
    • 4.9
    • 7472 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Educator with MS degree and great people skills

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents … more

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.  less

    article-writing customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 28 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Senior QA Engineer, Tester, Website Tester

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I … more

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.  less

    technical-support cisco-ios scrum technical-writing atlassian-confluence atlassian-jira clearquest functional-testing linux-system-administration regression-testing software-testing testlink black-box-testing usability-testing cisco-routers ospf computer-networking network-administration dns customer-support helpdesk-support python dhcp mpls software-qa-testing automated-testing testcomplete javascript test-case-design user-acceptance-testing github microsoft-active-directory microsoft-exchange-server 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 1668 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
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