Phone Support Consultants & Professionals

Showing 70,604 freelancers

Phone Support Consultants & Professionals

Showing 70,604 freelancers

  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Freelance translator

    I am educated as an actress from Arts Educational Schools of London 1992-1996, so my insight in the English language is good. My training contains both contemporary and Shakespearian text-work, and my interpretation of the language is versatile. My experience … more

    I am educated as an actress from Arts Educational Schools of London 1992-1996, so my insight in the English language is good. My training contains both contemporary and Shakespearian text-work, and my interpretation of the language is versatile. My experience in translation is related to theatre work, so when I clame 5 years, it`s obviously an estimation. I have been working as an actress without stop since 1996, but now I want to change the scene, so being a freelance translator is the perfect way to work, my interests is after all words and expression. Translation work close to my area: Advertising, literature, TV, film, subtitling, email, media, poetry, art, websites and more.  less

    translation translation-english-norwegian 00 more less
    • $22.00 HOURLY RATE
    • 4.9
    • 208 HOURS
    • NORWAY
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • English/Spanish/Catalan translator/teacher/proofreader

    41 year old Spanish/Catalan speaking woman, Bachelor of Liberal Arts (with honours), proficient in English (B Grade, Cambridge official exam), worked as an Import/Logistics Manager Assistant for more than 5 years, being in direct contact with suppliers from … more

    41 year old Spanish/Catalan speaking woman, Bachelor of Liberal Arts (with honours), proficient in English (B Grade, Cambridge official exam), worked as an Import/Logistics Manager Assistant for more than 5 years, being in direct contact with suppliers from Spain as well as from the rest of the world. I speak fluently English, Spanish and Catalan. Since I was mother I stopped working except from some occasional jobs (mostly in teaching and translating English), nowadays I am looking for part time work which I could do from home. I have experience also in virtual assistance, Internet research and data entry. I do have also excellent writing skills, good computer skills (Windows XP, Microsoft Office) and a high knowledge on general culture and current news from the world.  less

    catalan spanish teaching-english translation-catalan-english translation-english-catalan translation-english-spanish translation-spanish-english creative-writing data-analysis data-entry 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 37 HOURS
    • SPAIN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 15 TESTS
  • SEO Consultant with years of customer service experience

    A highly motivated Swedish SEO consultant with several years of experience as a Tier 2 Technical support adviser for one of the worlds most respected technology companies. I always want to live up to my employers standards and rise in … more

    A highly motivated Swedish SEO consultant with several years of experience as a Tier 2 Technical support adviser for one of the worlds most respected technology companies. I always want to live up to my employers standards and rise in the ranks if possible, so you can expect me to always do my best. Swedish is my native language, and i speak and write it very well. My English skills are advanced, especially in writing. I have completed hundreds of English to Swedish translations and i'm currently listed with a #1 score for that test, if you scroll down to see my test results. I'm currently seeking full time employment in any field that my skill set is meets the requirements for, be that in Customer Service or SEO/SEM work. Hope to hear from you! Kind Regards, Jerry Sjöberg  less

    translation-swedish-english customer-service internet-marketing seo technical-support data-entry seo-keyword-research internet-research 00 more less
    • $16.80 HOURLY RATE
    • 5.0
    • 65 HOURS
    • SWEDEN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Technology Jack of All Trades

    Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring … more

    Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring solutions around VMware (View, vCloud, Site Recovery Manager), Citrix (XenDesktop, XenApp, Netscaler, PVS) and Microsoft (Hyper-V, System Center Suite, Exchange, AD, Sharepoint, many more). I have worked for Big Enterprise size companies to small start up companies. My expertise is in the Virtualization arena with knowledge ranging from Storage to Microsoft products. I not only like to help clients design and troubleshoot any issues, but also like to teach them the ins and outs so they understand what is happening. I am also very big into documentation and communication. I want to make sure you are comfortable and have more information than you need. Look forward to working with you. Specialties: VMware vSphere Design and Architect VMWare vCloud Design and Architect Citrix Xenapp Design and Architect Citrix XenDesktop Design and Architect Citrix XenServer Design and Architect VMWare View Design and Architect Microsoft System Center Design and Architect Microsoft Hyper-V Design and Architect Quest vWorkspace Design and Architect Microsoft Technologies  less

    virtualization citrix-xenserver citrix-netscaler vmware-esx vmware-administration microsoft-hyper-v microsoft-sccm microsoft-small-business-server-administration disaster-recovery microsoft-exchange-server 00 more less
    • $57.50 HOURLY RATE
    • 5.0
    • 94 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Prospection/ Customer support/ Phone support

    I have a rich experience of 10 years in call centers dealing with French customers either directly on the phone or by mail/email. I also have one year of experience as fundraiser for French charity. I want to work … more

    I have a rich experience of 10 years in call centers dealing with French customers either directly on the phone or by mail/email. I also have one year of experience as fundraiser for French charity. I want to work as freelancer with clients with different professional needs and that allowed me to improve my current skills and to acquire new abilities. Further more, I speak and write 2 languages : French fluently and basic English.  less

    virtual-assistant customer-support microsoft-office french telemarketing article-writing content-writing business-writing game-testing microsoft-excel-powerpivot 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 268 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Highly Qualified Online Administrative Manager

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties … more

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties, American Embassy, Islamabad  Meritorious Honour Award, American Consulate Gen, Karachi  Superior Performance Cash Award, American Embassy, Islamabad  On the spot cash award, USAID, Islamabad, Pakistan  Various appreciation letters from High level management of the mission.  less

    accounting bookkeeping microsoft-excel 00 more less
    • $8.06 HOURLY RATE
    • 5.0
    • 1246 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Customer Service Specialist,Admin Assistant (Magento,Xero,LiveChat)

    My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat … more

    My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry  less

    magento xero customer-service virtual-assistant live-chat-operator zendesk email-handling forum-posting sales microsoft-excel 00 more less
    • $7.00 HOURLY RATE
    • 4.9
    • 8209 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
    GROUPS:
  • Bachelor in Commerce

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of … more

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of experience in customer service as I dealt directly with customers face-to-face, by email and by phone. Applicable values as long-term relationship and increasing customer value are standard concepts to me. I am a quick learner (see my reference of Accenture) and I enjoy developing myself. I work easily with set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also makes me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with are Wordpress, GetResponse, AutoRespond, Mailchimp, SurveyMonkey, Gimp, Audacity and basically all Google products. Feel free to contact me in case you have something to share or want to offer. You can also visit my website www.nonstopstrategy.com. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie  less

    customer-service business-plans report-writing business-writing business-analysis creative-writing accounts-receivable-management virtual-assistant german 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 3815 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
  • Real Estate Appointment Setter|Rockstar Sales Agent|Customer Service

    I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like … more

    I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like Onstar, IGS Energy and Expedia Sales. Here are my Expertise: 1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. Appointment Setting for Real Estate  less

    customer-service supervisory-skills sales telemarketing customer-support affiliate-marketing project-management appointment-setting 00 more less
    • $12.00 HOURLY RATE
    • 4.9
    • 414 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
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