Phone Support Consultants & Professionals

Showing 12,688 freelancers

Phone Support Consultants & Professionals

Showing 12,688 freelancers

  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 42 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Personal Assistant/ Interpreter / Customer Service Assistant

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult … more

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.  less

    customer-support customer-service google-docs 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 1208 HOURS
    • TURKEY
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4810 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Senior QA Engineer, Tester, Website Tester

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I … more

    I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.  less

    technical-support cisco-ios scrum technical-writing atlassian-confluence atlassian-jira clearquest functional-testing linux-system-administration regression-testing software-testing testlink black-box-testing usability-testing cisco-routers ospf computer-networking network-administration dns customer-support helpdesk-support python dhcp mpls software-qa-testing automated-testing testcomplete javascript test-case-design user-acceptance-testing github microsoft-active-directory microsoft-exchange-server 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 1668 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Educator with MS degree and great people skills

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents … more

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.  less

    article-writing customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 28 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Server Administrator and Technical Support

    To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing … more

    To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills. • Excellent working knowledge of PC using Windows OS; Ms-outlook, Microsoft Excel, WordPerfect, Microsoft Word, • Ability to train, motivate, and supervise customer service employees. • A team player, was responsible for handling a team 15, and keeping them updated about the new technical issues and their resolutions.  less

    technical-support customer-service translation 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 7273 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
  • GoAutodial and ViciDial Expert, Tech Support, Administrator

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make … more

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.  less

    asterisk vicidial php crm technical-support telemarketing phone-support website-development data-entry network-administration computer-networking sql mysql technical-analysis lead-generation windows-administration call-center-management automated-call-distribution 00 more less
    • $5.56 HOURLY RATE
    • 4.5
    • 3267 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Systems Engineer (MCSE) / Software Developer / Database Administrator/

    I am Microsoft Windows Server and Networking specialist who has been developing, implementing, and maintaining Windows-based systems (including server-side applications and services including Microsoft Exchange, Microsoft SQL Server, and SharePoint) for over 16 years. I bring over 10 years hands-on … more

    I am Microsoft Windows Server and Networking specialist who has been developing, implementing, and maintaining Windows-based systems (including server-side applications and services including Microsoft Exchange, Microsoft SQL Server, and SharePoint) for over 16 years. I bring over 10 years hands-on experience on Linux desktops and servers and Mac OS X platforms. My background as a Software Developer / Engineer adds to my diverse skill set having been professional-trained in computer programming on Q-Basic and GW-Basica and then went on to add Visual Studio application development (Visual Basic, C#, ASP) on the classic and .NET platforms to my arsenal. I have suceessfully developed and implemented applications and solutions using: * Microsoft Windows NT 4.0, Windows Server 2000, 2003, 2008, and 2012 * Microsoft Exchange. * Microsoft SQL Server. * Microsoft Visual Studio. * HTML4/5 (CCS/CCS3) web development, ASP (Classic and .NET)/ADO.Net web programming, AJAX, XML (including XSLT, XSD, RegEx), JavaScript programming, including Web-dased database access and querying applications. * Linux, Apache, PHP, MySQL. * Customized Content Management Systems (CMS) with PHP and MySQL. * Network and remote backup solutions based on Symantec BackupExec and Acronis. * Custom-built SMS texting/alerting applications. * VMware, Hyper-V, KVM, VirtualBox server virtualization. * Citrix-based application publishing  less

    virtualization php mysql vba database-management database-programming .net-framework network-administration powershell windows-administration 00 more less
    • $38.89 HOURLY RATE
    • 4.5
    • 2750 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Support, Web Developer

    I am young, proactive, hardworking person who is looking for a job that will allow me to grow up along with the company I work for. I got very useful experience while being a part of customer support team in … more

    I am young, proactive, hardworking person who is looking for a job that will allow me to grow up along with the company I work for. I got very useful experience while being a part of customer support team in one of the biggest car accessories selling company in US - CarID.com 18+ months experience in MotoCMS.com team allows me to complete any type of task concerning MotoCMS projects.  less

    customer-service website-development phone-support chat-support link-building russian 00 more less
    • $8.89 HOURLY RATE
    • 4.5
    • 92 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • #1 Ranked Internet Marketing / #1 Social Media Marketing

    ** NEW: Hubspot Certified (with honors) Inbound Marketing Certified Professional I'm about revenue, sales, customer acquisition, and customer retainment. I'm about maximizing these opportunities in the digital space. Clients have included: - International non-profit organization - A World leader in online … more

    ** NEW: Hubspot Certified (with honors) Inbound Marketing Certified Professional I'm about revenue, sales, customer acquisition, and customer retainment. I'm about maximizing these opportunities in the digital space. Clients have included: - International non-profit organization - A World leader in online training for a certain software product - iOS Game Promotion - Selling of various high-end development to investors/brokers For the past 10-years I've worked with organizations of all sizes, local and international, in order to develop, execute and improve sales, service, and marketing efforts. I consistently maintain a strong focus on connecting the dots between off-line revenues and revenues generated via digital means. I don't believe in black-hat. I believe in results which are generated via excellent promotion, guerrilla marketing tactics, and alignment to business goals.  less

    internet-marketing social-media-marketing marketing-strategy inbound-marketing b2b-marketing creative-writing blog-writing graphic-design copywriting 00 more less
    • $55.56 HOURLY RATE
    • 4.6
    • 133 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 6 TESTS
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