Technical Support Representatives

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Lucia R.

Lucia R.

Infusionsoft Expert | Reliable | Bilingual |Excel...

United States - Last active: 2 days ago - Tests: 9 - Portfolio: 10

Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk more than 2,200 hours, over 55 jobs with a 5 Stars feedback I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub and Wordpress. I can now help you and your business grow by doing the same. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. I've won top awards. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like administrator assistant, project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 100% fluent in Spanish & English, able to translate and/or transcript in either.

$68.00 /hr
2,357 hours
5.00
Ona Green

Ona Green

Professional Math Tutor ***Over 15 years of Experi...

United States - Last active: 18 days ago - Tests: 6

I have over 15 years of experience as a professional math tutor and have a great deal of understanding when it comes to working with parents, students and tutors. During grade report periods, I understand the stress that arises and the need for flexibility in scheduling is very important. My English communication skills are excellent and I am very prompt to respond to phone calls, emails and IMs via Skype, Gmail and Gtalk. I am frequently online, and available to work on oDesk between the hours of 8am - 6pm (UTC-07) California USA time. I look forward to working with you. SUBJECTS: Beginning Math, Pre-Algebra, Algebra, Geometry

$45.00 /hr
945 hours
4.97
Don Blake

Don Blake

Virtualization / Citrix Expert

United States - Last active: 2 days ago - Tests: 3

Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring solutions around VMware (View, vCloud, Site Recovery Manager), Citrix (XenDesktop, XenApp, Netscaler, PVS) and Microsoft (Hyper-V, System Center Suite, Exchange, AD, Sharepoint, many more). I have worked for Big Enterprise size companies to small start up companies. My expertise is in the Virtualization arena with knowledge ranging from Storage to Microsoft products. I not only like to help clients design and troubleshoot any issues, but also like to teach them the ins and outs so they understand what is happening. I am also very big into documentation and communication. I want to make sure you are comfortable and have more information than you need. Look forward to working with you. Specialties: VMware vSphere Design and Architect VMWare vCloud Design and Architect Citrix Xenapp Design and Architect Citrix XenDesktop Design and Architect Citrix XenServer Design and Architect VMWare View Design and Architect Microsoft System Center Design and Architect Microsoft Hyper-V Design and Architect Quest vWorkspace Design and Architect Microsoft Technologies

$66.67 /hr
120 hours
5.00
Sergey Golovchenko

Sergey Golovchenko

DevOps/System/network administrator

Ukraine - Last active: 4 days ago - Tests: 4

My goal is providing only hight quality service. If you have any IT task - ask me, and I'll provide complex solution. Filed of my expierence covers, but not limited to: OS: varios Linux (Ubuntu/Debian/CentOS and other), FreeBSD SCM: Puppet Web servers: Apache, Nginx Database servers: Mysql and clones, Postgresql Monitoring: Nagios, Zabbix (preffered),Cacti Virtualization: Openvz, XEN and XenServer, KVM Cloud services: AWS, Rackspace Scripting: bash, python. Mail servers: postfix, dovecot, exim, sendmail and many others Networking: standard network services (DNS, DHCP, Samba, SVN/Git, http proxy, jabber, VPN, backups, monitoring etc), firewalls and routers (iptables, iproute, VLAN, bridging, bonding, BGP, OSPF), different hardware (Cisco, Extreme networks, mikrotik and many other) PS: This list isn't full, as long lists looks ugly :) Also I'm very interesting in development/DevOps task's, especially python development.

$55.56 /hr
211 hours
5.00
Nasir Zeeshan

Nasir Zeeshan

Database and AWS System Administrator

Pakistan - Last active: 20 hours ago - Tests: 1

I am experienced in Database development, Performance Tuning, Database and System Administration, Webserver Administration, Database Warehousing and Business Intelligence. I have more then 4000 hours of Database, Webserver and System administration work here on Elance. Managed Oracle, MS SQL Server, MySQL, PostgreSQL, Tomcat and WebLogic on Windows, Linux and Solaris platforms. My area of specialization is Performance Tuning and High Availability. I am Oracle Certified Professional OCP in both Development and Administration. Taken courses of Oracle, MS SQL Server, MySQL and PostgreSQL administration. I am also experienced in software analysis, design, coding and integration of web based systems. My Goal is to meet business requirements with respect to quality, functionality, performance, scalability, availability and on-time delivery. I have good knowledge of Software Engineering and SDLC and achieved delivery of quality software within timelines.

$30.00 /hr
5,256 hours
4.99
Vyacheslav D.

Vyacheslav D.

Microsoft Certified Professional: MCSE, MCSA, MCIT...

Ukraine - Last active: 1 day ago - Tests: 10 - Portfolio: 11

My point - make all tasks with maximum effectiveness and less expenses. I have 10 years of hands-on experience as a system administrator/IT manager. Looking for interesting job / project(s). Able to work independently, but also is flexible team player with excellent communication and interpersonal skills. Skills and knowledge - Microsoft software/services = Microsoft Windows 2003/2008/2012 server products = Windows XP/Vista/7/8 desktops + mass-deployment tools/technologies = DHCP/DNS/FTP = DFS namespaces & replication = Active Directory planning, setup, maintenance and troubleshooting = Active Directory Federation Services = Terminal Services / Remote Desktop Services / RemoteApp = Group Policy = Access Control and Auditing setup = MS Exchange 2007/2010/2013 = MS Office 2003/2007/2010/2013/365 = MS SQL 2000/2005/2008 = Microsoft Hyper-V My MS certification: https://mcp.microsoft.com/Anonymous//Transcript/Validate Transcript ID 982200 Access Code Prima753

$33.33 /hr
364 hours
4.99
Rob Shelvey

Rob Shelvey

IT Expert, Web Dev, SEO, DB, PCI Compliance.

United Kingdom - Last active: 11 days ago

IT Professional with over 20 years experience. 15+ years experience in web development. I guarantee happiness! Unlimited revisions until you are entirely satisfied. I spent 20 years working in various IT roles, mostly support, engineering and web development, within one of the largest companies in the world. Since then I have been running my own company with a small team producing web based platforms and providing web development, SEO and content for small businesses. I have also worked as a CTO on several start-up projects managing their entire IT infrastructure and gaining valuable PCI compliance experience, essential to all e-commerce projects. Due to my experience and varied IT roles I have a good knowledge of web design, programming, databases, security, SEO, troubleshooting, technical writing & more. I am a highly organised and reliable individual, able to utilize existing knowledge and experiences to find practical solutions to even the most complex project.

$33.00 /hr
22 hours
4.58
Sudan D.

Sudan D.

Network Engineer : Cisco : Juniper : Fortinet :

Nepal - Last active: 13 days ago - Tests: 6 - Portfolio: 3

Despite the fact I am in young age I have years of experience with computers, networking and system. I am very tenacious and autodiact technical person for Cisco and Juniper Enterprise Network. I love to dig deep into specific technical challenges. 5+ years experience in Enterprise Netwrok. # Some Highlights # @ Defining architecture and design for Enterprise customers. @ Lead engineer on some of the big enterprise networking projects. @ Training Internal Employee and customer. @ Cisco Instructor for Nepal Telecom Training Center. Main focus on Cisco and Juniper internetworks at Campus and Enterprise customers http://np.linkedin.com/in/sudandhakal

$30.00 /hr
15 hours
5.00
Jan S.

Jan S.

Belgium - Last active: 1 day ago - Tests: 11

I have over 5 years experience setting up social media accounts, creating marketing plans, building landing pages, setting up PPC campaigns, and am familiar with every other aspect of building a successful internet marketing campaign. All the big affiliate networks are well known to me. Clickbank, warriorplus, shareasale, jvzoo, commission junction, ... Dutch keyword research is also one of my focus points. I strive for perfection and full customer satisfaction in every project I do!

$55.56 /hr
10 hours
4.81
Liza Jolina Lalap Laya

Liza Jolina Lalap Laya

Top-notch IT professional as BA, PM and SQA

Australia - Last active: 1 month ago - Tests: 2 - Portfolio: 2

Demonstrated excellence with over 14 years of success in Information Technology and Management. Areas of expertise and passionate about: - Business Analysis - Requirements Engineering - Business Process Management and Improvement - Systems Improvement With significant work experience, and strong knowledge and skills in: - Project/Program Management - Strategic Planning - Software Development Regularly selected for the most challenging initiatives, in previous engagements and currently as a self-employed consultant.

$40.00 /hr
358 hours
5.00