Technical Support Representatives

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Virgilio Manzanas

Virgilio Manzanas

Technical Support/Customer Service Representative

Philippines - Last active: 4 hours ago - Tests: 3

Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

$3.00 /hr
1,854 hours
5.00
Roel Cabaluna Jr

Roel Cabaluna Jr

Technical Support/Customer Service Representative/...

Philippines - Last active: 1 day ago - Tests: 6

I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

$6.00 /hr
2,744 hours
5.00
Heinz rael A.

Heinz rael A.

Experienced Sales, Customer Service & Technical Su...

Philippines - Last active: 2 days ago - Tests: 2

Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad

$8.00 /hr
2,192 hours
5.00
Doina B.

Doina B.

Travel and Visa Specialist/ Customer Service and T...

Romania - Last active: 1 day ago - Tests: 2 - Portfolio: 6

I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile

$9.22 /hr
1,578 hours
4.56
Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Represent...

Philippines - Last active: 4 hours ago - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

$7.78 /hr
1,862 hours
4.80
Laura L.

Laura L. Agency Contractor

Customer Service Specialist - Technical Support -...

United States - Last active: 1 month ago - Tests: 12 - Portfolio: 1

Over the last 20 years I have developed skills that range from top notch customer service, administrative support roles, medical secretary, and technical support. I enjoy these roles because I like to help others solve, or resolve issues. I take a lot of pride in my customer service skills, you only get one chance to make a first impression. Customer service is the cornerstone of any business. I am seeking opportunities where I can be an asset to your team and provide my experience, knowledge, and skills to advance the goals of your company. I want to work with clients who appreciate honesty, integrity and a job well done. If that is you, contact me today so I can help you reach your business goals.

$27.78 /hr
8,180 hours
5.00
May Cupcupin

May Cupcupin Agency Contractor

CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOIN...

Philippines - Last active: 4 hours ago - Tests: 7

I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

$8.89 /hr
10,598 hours
4.92
Jomary de Leon

Jomary de Leon Agency Contractor

homebased virtual assistant, technical support and...

Philippines - Last active: 1 day ago - Tests: 3

With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

Associated with: JobHub
$5.56 /hr
1,296 hours
5.00
Sahlie jane B.

Sahlie jane B. Agency Contractor

7years Technical Support & Customer Service Experi...

Philippines - Last active: 1 day ago - Tests: 6

My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I would like to share these talents of mine to my future oDesk employers. I am a very hardworking person and always ensures that in everything I do, I will put all my time, effort and heart on it. Thus, you can always expect an excellent outcome. I am very attentive to detail, particular to accuracy and timeliness.

$3.40 /hr
4,131 hours
4.98
Berroney C.

Berroney C.

Technical Support Engineer/ Customer Service

Jamaica - Last active: 1 day ago - Tests: 12

I am committed to service excellence and will be able to significantly contribute to your company, with my extensive training, experience, and proven ability as a Technical Support Specialist and System Administrator. Presently I am a part-time student doing a number of short development courses. In Cisco Certification Associate (CCNA), Cisco IT Essentials and all so Bachelor of Science Degree in Information and Communication Technology (ICT) at the Vocational Training Development Institute (V.T.D.I). In reviewing my attached resume; you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for converting highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the Information Technology (IT) field.

$11.11 /hr
2,324 hours
4.52