Technical Support Consultants & Professionals

Showing 990 freelancers

Technical Support Consultants & Professionals

Showing 990 freelancers

  • Server Administrator, Virtualization, Networking - CISCO, Google Apps

    My objective is to bring excellent client satisfaction, providing quality and professional work. I am an IT Engineer with bachelor degree. I'm also an experienced Linux Server Administrator, areas of my expertise are: *Google Apps Certified Deployment Specialist *Windows … more

    My objective is to bring excellent client satisfaction, providing quality and professional work. I am an IT Engineer with bachelor degree. I'm also an experienced Linux Server Administrator, areas of my expertise are: *Google Apps Certified Deployment Specialist *Windows family Operating Systems (administration, configuration, audit, optimization) *Rights Management System for Active Directory (installing, configuring) *Linux - CentOS, RedHat, Debian, Ubuntu, Gentoo (administration, configuration, audit, optimization) *Webhosting Administration (cPanel, Plesk, DirectAdmin) *Amazon AWS setup using RightScale.com or Amazon tools *Apache (installation, configuration, optimization) *Network administration (CCNA certified) *MySQL (installation, configuration, optimization) *Subversion systems - SVN, Perforce (instalaltion, configuration) *Atlassian JAVA applications - Jira, Confluence, etc. (installing and configuring) *SMS Gateway (Kannel, PlaySMS) *Mail programs (Exim, Postfix, Qmail, dovecot, ssmtp) *Webprogramming knowledge: PHP, HTML, CSS, JavaScript *System Backup and Restore automatization *System Services Monitoring automatization *Virtualization (VMWare, VirtualBox, HyperVM, OpenVZ, Xen) *Shell Scripting *VPN systems, OpenVPN (installation and configuration) I can figure out fast the problem and find a solution for it. Languages that I speak: Russian and Romanian - native speaker; English - advanced level.  less

    lamp-administration computer-networking linux-system-administration scripting google-apps amazon-ec2 amazon-web-services apache-administration nginx mysql subversion git atlassian-jira drupal mail-server-implementation virtualization vmware-esx vmware-administration openvpn 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 1336 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 17 TESTS
    GROUPS:
  • WordPress Expert & Web Designer

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently … more

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* are not provided on oDesk *indicates expert level or higher skill ability I use image software (i.e. Photoshop CS6, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. ****************************************************************************************** If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. PLEASE NO LENGTHY APPLICATION PROCESSES. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+  less

    wordpress html5 php whm cpanel phpmyadmin copywriting english-tutoring adobe-photoshop adobe-dreamweaver video-editing camtasia snagit video-production video-streaming microsoft-powerpoint microsoft-outlook-development microsoft-word crm mobile-app-development android-app-development iphone-app-development ipad-app-development 00 more less
    • $33.33 HOURLY RATE
    • 4.7
    • 2559 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4620 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Top10%,Admin Assist,VA,Excel,Customer Support&More,USA,See My Profile

    Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have … more

    Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.  less

    customer-support email-technical-support email-handling virtual-assistant administrative-support web-content-management helpdesk-support chat-support microsoft-excel microsoft-word public-relations software-qa-testing forum-moderation data-entry internet-research html property-management wordpress google-docs google-spreadsheet filing business-intelligence voice-talent voice-over 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 16281 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 20 TESTS
  • Establish and Manage Globally Distributed Teams

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top … more

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top talents from all the "wired" corners of world since 2007 and over the last three years I have been directly involved in building global remote teams who work together over the Internet. Talent Acquisition Employer Branding Recruitment - Experienced in searches on all position levels: Headhunting for executives and experts as well as staffing for entry-level or project-based roles - Honed to easily figure out recruiting in different industries - Seasoned in working on both on-site and telecommute posts - Knowledgeable in the complete recruitment cycle: Job Analysis, Recruitment Plan, Sourcing Strategies, In-depth Interviews, Test Administration, Candidate Endorsement, Candidate Rejection, Hiring and Onboarding Training, Knowledge Management and Instructional Design Wiki/Knowledgebase Creation and Management Training Plans Preparation of Training Materials Preparation of Instructional Materials for Self-paced Training New Hire Orientation Tools Training Skill-specific Training Training Evaluation Team Management Progress Monitoring Coaching Performance Assessment Offboarding HOME OFFICE Laptops: 1. HP Pavilion Windows 7 Ultimate 2. Compaq Presario Windows 7 Ultimate Desktop: 1. Windows 7 Ultimate Headsets: Two pairs of Philips Headsets Web-cams: 1. Laptops' built-in webcams Other: 1. Standing PC Microphone Smartphones and Tablets: Samsung Galaxy Note II Google Nexus 7 (Generation 1) iPad (Generation 2) iPhone 4 Internet Subscriptions: 1. 2 Mbps DSL connection from PLDT 2. 2 Mbps Broadband connection from Globe 3. Up to 7 Mbps 3G Mobile Broadband connection from Globe ...  less

    recruiting technical-documentation administrative-support internet-research photography account-management customer-service customer-support technical-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4113 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Well rounded communicator/word processing professional

    Over the last 15 years, I have worked for companies and small businesses as a typing professional, secretary, and receptionist. I am a competent communicator who can write a letter, report, or short story that is comprehensible and one that … more

    Over the last 15 years, I have worked for companies and small businesses as a typing professional, secretary, and receptionist. I am a competent communicator who can write a letter, report, or short story that is comprehensible and one that will be easily understood by the reader. I am seeking opportunities to work for a company or an individual who need an excellent worker for whom I can assist with the company's busy schedule or the professional's busy schedule. I also have a lot of experience with Microsoft Office Products, most recently MS Office 2010 in addition to platforms such as Microsoft XP, ME, 98, 2000, 2003 & 2007 & most recently Microsoft Windows 7.  less

    content-writing copy-editing internet-research market-research legal-research data-entry wordpress microsoft-word microsoft-excel virtual-assistant 00 more less
    • $12.22 HOURLY RATE
    • 5.0
    • 2971 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Sr Linux / Amazon EC2 / Migrations / Nginx / Security / DevOps

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers … more

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers, Migrations, Ethical hacking, Development Operations - DevOps, Open Source services and Server optimization. Certifications such as: Certified Ethical Hacker - Red Hat Certified Engineer - Cisco CCNA. Expertise in: MIGRATIONS: AMAZON/Wordpress/Magento/LAMP/Cpanel migration plans and implementation, backup-restore and recovery plans. I have helped dozens of clients migrate their web sites and applications into the CLOUD. Design and build Web Servers with HIGH PERFORMANCE (LAMP, NGINX/python, Nginx/Varnish, Nginx/php-fpm, Jboss, Apache tomcat and Varnish) - Improve and Fix performance issues, service optimization, security issues and deployments. MALWARE removal and analysis: WordPress / Magento / Joomla Malware removal and remediation, Incident handling and Forensics analysis. BOOST and optimize websites with: NGINX, Varnish, REDIS, Amazon S3, Memcached, APC, apache tunning and mysql tunning, Amazon CloudFront and more. Amazon Cloud Computing (AWS) - AMAZON EC2, amazon CDN S3, amazon RDS, amazon ELB, Amazon AutoScaling, VPC, CloudFront, Route53, etc. Also Management of multiple Control panels like Rackspace Cloud Computing, SoftLayer, GoDaddy, HostGator, dreamhost and MediaTemple. Designing and deploying scalable & Highly available systems such as: Amazon Load Balancing (ELB), Hearbeat, HAProxy, mysql cluster, apache cluster... Network and web security such as: Vulnerability Assessments, Hardening servers, security audits, Penetration testing, Virus/Malware/Threats/Vulnerabilities countermeasures, web security, fail2ban, Tripwire-AIDE-OSSEC, mod_security, mod_evasive, Denial of Services (DDOS) countermeasures, Firewalls (iptables, CSF and apf), etc. VPS: Cpanel / WHM / Plesk / DirectAdmin / Webadmin - Migrations, management, hardening, configuration, maintenance and high level of Administration. Databases Administration such as: Mysql tweaking and tunning, MongoDB, load balancing and Mysql replication (Master & Slave) for High traffic. Database: Mysql tweaking and tunning, MongoDB, ElasticSearch, Apache Solr, Sphinx, lucene, MariaDB, Postgresql replication & Pgpool, Mysql load balancing and Mysql replication (Master & Slave) for High traffic. Continuous integration (CI) and Automated configurations with: Puppet, Capistrano, GIT and Fabric. Jenkins + github, Jenkins + nginx... Networking: TCP/IP high expertise, NAT, FIREWALLS, CISCO routing and switching and Packet analysis with tcpdump and wireshark. Storage solutions and Directory management: SAMBA, NFS, FTP and sftp. LVM and RAID*. SCRIPTING: Bash and python. Proficient with MAIL Servers: postfix, sendmail and Zimbra. Source control versioning: GIT and SVN. Deploying and maintaining Monitoring systems such as: nagios, ZAbbix, cacti and Jboss Operation Network (JON). Backups solutions: amanda, rsync, Amazon backups and rsnapshot. Research & development (R & D) for any open source service and technology.  less

    network-security amazon-ec2 nginx linux-system-administration penetration-testing apache-administration jboss ubuntu virtualization samba security bash mysql amazon-rds amazon-web-services nagios rackspace-cloudservers clustering iptables centos git apache-tomcat unix-system-administration varnish-cache django-framework 00 more less
    • $24.99 HOURLY RATE
    • 4.9
    • 4659 HOURS
    • MEXICO
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 4 TESTS
  • AWS Architect/Engineer/Devops

    Over the last 9 years, I have been working as technical support engineer/team leader/infrastructure architect for several large companies (hosting companies with more than 1000 of dedicated and several dozens of VPS servers, ecommerce application companies, small and … more

    Over the last 9 years, I have been working as technical support engineer/team leader/infrastructure architect for several large companies (hosting companies with more than 1000 of dedicated and several dozens of VPS servers, ecommerce application companies, small and large companies with different cloud setups from several to several hundreds of instances) My competency lies in planning, development, deployment and setup of new production environments, troubleshooting/support/improvement of existing production systems based on Linux/Unix. Have a lot of experience in automation/monitoring/backup of different distributed environments with LAMP stack and other applications, different clustering, scalability and high-availability techniques.  less

    linux-system-administration amazon-ec2 clustering bash apache-tomcat ftp dns centos ubuntu subversion atlassian-jira mysql nagios lamp-administration memcached git rightscale amazon-web-services unix-shell redis squid haproxy mail-server-implementation postfix qmail apache-administration project-management github version-control plesk load-testing devops 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1141 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 11 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 3 years (6000 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing seo 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 6243 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Software Engineer( Php, Java , JS, ExtJs , Spring )

    To work as a part of a dynamic team where there will be opportunities to make significant contributions. The work environment should require innovations that would utilize my educational qualifications, capabilities and practical and professional experience. javascript - 6+ years ajax … more

    To work as a part of a dynamic team where there will be opportunities to make significant contributions. The work environment should require innovations that would utilize my educational qualifications, capabilities and practical and professional experience. javascript - 6+ years ajax - 6+ years extjs - 4+ years jquery - 5+ years angularjs - 2+ years node.js - 3+ years html - 6+ years css - 6+ years php - 6+ years java - 6+ years spring - 3+ years struts - 3+ years database - 6+ years  less

    extjs javascript jquery sencha php jsp java java-servlets-development css 00 more less
    • $22.22 HOURLY RATE
    • 4.8
    • 3408 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 9 TESTS
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