Technical Support Representatives

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Sahlie jane B.

Sahlie jane B. Agency Contractor

7years Technical Support & Customer Service Experi...

Philippines - Last active: 2 days ago - Tests: 6

My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I would like to share these talents of mine to my future oDesk employers. I am a very hardworking person and always ensures that in everything I do, I will put all my time, effort and heart on it. Thus, you can always expect an excellent outcome. I am very attentive to detail, particular to accuracy and timeliness.

$3.40 /hr
4,131 hours
4.98
Jomary de Leon

Jomary de Leon Agency Contractor

homebased virtual assistant, technical support and...

Philippines - Last active: 2 days ago - Tests: 3

With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

Associated with: JobHub
$5.56 /hr
1,291 hours
5.00
Berroney C.

Berroney C.

Technical Support Engineer/ Customer Service

Jamaica - Last active: 1 day ago - Tests: 12

I am committed to service excellence and will be able to significantly contribute to your company, with my extensive training, experience, and proven ability as a Technical Support Specialist and System Administrator. Presently I am a part-time student doing a number of short development courses. In Cisco Certification Associate (CCNA), Cisco IT Essentials and all so Bachelor of Science Degree in Information and Communication Technology (ICT) at the Vocational Training Development Institute (V.T.D.I). In reviewing my attached resume; you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for converting highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the Information Technology (IT) field.

$11.11 /hr
2,317 hours
4.52
Nicky Sanchez

Nicky Sanchez

Technical Support Specialist/Client Care Specialis...

El Salvador - Last active: 8 hours ago - Tests: 5

I am searching a position in the field of Technical Support Specialist or Customer Service Care with an organization where i can use my Technical knowledge and Customer Service experience. I have completed seminars and training's with customer service

$4.44 /hr
2,631 hours
5.00
Jitender Singh

Jitender Singh

System Administrator, Technical Support, Customer...

India - Last active: 4 days ago - Tests: 6

Hello everyone, I Jitender Singh, having experience of almost 9 yrs in Technical Support and Customer Service with all Multinational companies, I have worked with companies like Exl services, HCL Technologies, DELL International and iYogi Technical Services. I have 5 yrs of experience in Customer Service. During my 4 years experience in Technical support, I have acquired demonstrated ability in all aspects of troubleshooting, installations, and configuration for a variety of desktops, laptops, hardware, and software. I’m highly skilled in delivering very complex technical information. In addition, I am task oriented, get pleasure from accepting challenges, and persistently keep pace with the most recent advancements in the IT field.

$11.11 /hr
214 hours
5.00
Jhunnabel E.

Jhunnabel E.

Customer Service and Technical Support Specialist

Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 1

Ease and willingness to learn, responsible, creative, with initiative and punctuality. I accept with pleasure the challenges and goals that your organization could assign me, with good interpersonal relationship skills. Ability to work in teams and work under high pressure so as to solve problems efficiently and achieve the goals set by the company and my work group.

$3.33 /hr
1,694 hours
5.00
Momer D.

Momer D.

Customer Service / Technical Support Representativ...

Philippines - Last active: 3 days ago - Tests: 11

I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

$8.89 /hr
2,366 hours
5.00
Jayson Valdez

Jayson Valdez

Technical Support / Customer Service (Phone and Em...

Philippines - Last active: 3 days ago - Tests: 6

• More than 7 years of successful experience in customer service and technical support with recognized strengths in account maintenance, problem-solving and troubleshooting methods, after-sales support, and planning/implementing proactive procedures and systems to avoid future occurrences. • A multimedia enthusiast with good knowledge of different media tools used for text, photo, and video. • Possesses solid computer skills. With advance knowledge of the major consumer OS such as Windows XP – 8, Mac OSX systems and Linux. • Has good knowledge in TCP/IP and LAN • Has good working knowledge of productivity tools such as MS Excel, Word and Powerpoint. • Ability to train, motivate, and supervise customer service employees. • Highly effective and possesses strong professional integrity • Wide experiences of the Technical Helpdesk industry with specifics on technical troubleshooting methods and customer sales and retention. • Extensive knowledge of printing technologies on laser and inkjet printers. • Excellent knowledge of the different hardware technologies of consumer/enterprise computers whether desktop and/or laptops. • A fast learner, critical thinker and has constant willingness to learn additional knowledge

$7.78 /hr
1,676 hours
5.00
Oliver Montero

Oliver Montero

Technical Support Rep/ Customer Service Rep

Philippines - Last active: 11 days ago - Tests: 7 - Portfolio: 1

Skilled free-lancer computer technician and more than 10 years experienced in computer industry. Worked in 3 different computer cafe as computer technician. Experienced in call center providing service to customer for technical and non-technical issues. Works well independently or in a group setting providing all facets of computer issues. Easily identify and resolve technical issues and concerns. Experienced and knowledgeable in diagnosing, troubleshooting and resolving client issues with hardware and software maintenance, installations and upgrades. Excellent communication and presentation capabilities.

$3.33 /hr
3,833 hours
5.00
Carlo D.

Carlo D.

Customer service representative/ Technical support...

Philippines - Last active: 8 hours ago - Tests: 1 - Portfolio: 2

I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

$4.67 /hr
3,237 hours
5.00