Are you a SaaS Company with a great product? My strength is making that second "S" service as large as the first "S", software. I develop On-boarding programs that not only engage your customers but deliver sales opportunities. Marketing to the unprofitable masses is a failed strategy. Stop marketing through a funnel of depletion but market towards opportunity. Find out how to develop and implement the Funnel of Opportunity. I use my process thinking and over thirty years in sales and marketing within a wide variety of industries and apply it through Lean Marketing Concepts. A Lean Six Sigma Black Belt that has participated with companies involved in retail, manufacturing, software and professional services along their Quality Journey. In these companies, I have developed and implemented sales and marketing strategies. Always being a process thinker, I attached Lean to the way of implementing sales and marketing and has advanced those practices through Design Thinking and Service Design concepts. The Business901 Blog and Podcast includes many leading edge thinkers and been featured numerous times for its contributions to the Bloomberg’s Business Week Exchange. I have authored four books with the most recent published this past year, The Lean Engagement Team. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” – James R. “Joe Dager is a leading author on Lean Six Sigma and Marketing and frequent contributor to the Lean Six Sigma Group community. Joe Dager is an experienced transformational executive and Lean Six Sigma Black Belt with deep expertise in implementing value stream marketing systems that assist his clients in achieving rapid results in reaching their targeted customer markets. Joe is polished in the various online networking tools that enrich messaging in areas like podcasts, blogs, audio and video media, event marketing, and qualifying leads into prospects for rapid business development of opportunities. If you are in need of a professional lean six sigma consultant in sales and marketing processes, I recommend networking with Joe Dager, I am confident you will find his approach simple and results-focused.”-Steve B.
Business Coaching Job Cost Overview
Typical total cost of oDesk Business Coaching projects based on completed and fixed-price jobs.
oDesk Business Coaching Jobs Completed Quarterly
On average, 42 Business Coaching projects are completed every quarter on oDesk.
Time to Complete oDesk Business Coaching Jobs
Time needed to complete a Business Coaching project on oDesk.
Average Business Coaching Freelancer Feedback Score
Business Coaching oDesk freelancers typically receive a client rating of 4.89.
I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.
Czarina T. Agency Contractor
Currently supporting a few key teams for the oDesk Corporation, my portfolio includes past experience in several key roles: Project Manager, Team Lead, Technical Recruiter, HR Manager and Operations Manager. I have been very lucky to have worked with oDesk's key leaders. For the last few years of my life, I have lived and breathed oDesk. I welcome greater challenges as I believe this opens an opportunity to do my part in helping a company's growth. I am driven, relentless, and sincerely believe that sleeping is overrated. Please do not hesitate to reach out to me for opportunities, or even just to discuss on how you can leverage oDesk to work for you.
Charlene B Agency Contractor
To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.
Edison Velasco Agency Contractor
I was awarded (one of the) Best Contractor in the Philippines of 2012 by the oDesk company. Qualifications: Project Management - 4 years experience. I handled projects/businesses from start-up to middle scale. I handle recruitment, training, team management, business analysis, process improvement and many more. Team Management - I worked as a Team Manager for 2 years in Sitel, one of the best call center in the Philippines. I handled a team of (usually more than) 10 agents. I was responsible for their performance and career growth. I did one on one coaching, performance analysis and action planning, call monitoring, team meeting, team building, process improvement and many more. Recruitment - I have more than 4 years accumulated recruitment experience. I have recruited for sales executives, CSRs, VAs, graphic designers, software engineers, team managers, etc. I can create job postings from scratch, source and interview candidates, HR-related tasks, etc. Excellent Communication Skills - I worked in the call center industry for more than 5 years MS Office - Word, Excel, Powerpoint, Outlook Familiar with several management/recruiting tools such as Google Docs, Skydrive, Salesforce, Basecamp, Zendesk, Jigsaw, Github, Linkedin, etc. I am online in skype almost 24/7. Professional, Goal-driven, Independent, Excellent Communicator.
Over the years I have worked in various environments requiring confidentiality, customer service, administrative abilities, scheduling,fielding phone calls, correspondence, Team Leading, complete office management. My core strengths are in problem solving, being a "go getter" and getting the job done. I enjoy working closely in a supportive role with my employer as well as working in sync with my team of co-workers. I am a self-starter, self-motivating, professional individual who works as a team player and has the provider's best interest at hand. I have a fully equipped home office (computer, email, high speed internet, printer, smartphone, Skype) at my disposal to best serve my clients/providers. I'm reliable and I deliver excellent and timely results. I have effective organizational and communication skills. I'm versatile able and willing to learn new tasks/skills relatively fast. I am an asset to any employer. >Excellent Phone & Email Support >Chat and Ticket Support via Zendesk >Expert with Inbound Lead Follow Up (Phone & Email) >Effective in Sending Emails on your behalf as your PA >Best in Organizing Emails >Top Agent for Outbound both in email and phone outreach >Master in List building, Database and Stock Management >Knowledge in Building and creating knowledge base >Excellent Appointment setter >Can Take inbound support phone calls >very efficient in Data Entry and research with the use of Google Drive (Docs, Spreadsheet), Gmail, GChat, GCalendar, >experienced in using online CRM tools like Salesforce,UFG, Basecamp, Zendesk, Linkedin,etc...
Jan Merrick Lazaro Agency Contractor
Over the last 7 years, I have acquired specific set of skills that makes me standout in a workplace. I have worked with MS Excel, it is part of my daily life and everyday, I am learning and obtaining more skills. I know how to not just manage people but to inspire them in aiming for a higher goal. "Success is not something that requires a big achievement but it is achieving small precise goals 100% of the time" - Jan Merrick D. Lazaro
Adelmar Padmos Agency Contractor
As an experienced team-leader it is my job to create and maintain a team that exceeds standards and to take responsibility for those who don't meet standards by proper training and coaching. Recruitment procedures, metric reporting, contact with clients, quality assurance and preparing trainings are all relevant to my experience as a team-lead for several companies. I am native Dutch, fluent in English and would prefer a client that puts my skillset to good use.
Andrie James Lim Agency Contractor
Andrie has been in the outsourcing and off-shoring industry for more than 10 years of with exposure to vast and various industries in travel, telecommunications, Web and IT among others. As an Operations and Project Manager for various start ups and well known global brands and companies, he is widely exposed and has been working with people from different geographies from around the globe. He is also into process management and focuses on process improvement with Six Sigma background under his belt. Since 2010, he has been a project and operations manager consultant and support for various companies around the globe. He handles a wide range of facets across projects and operations from people management, recruitment, process management and improvement, finance/budgeting, client communication and management among others.