Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese. Senior Supervisor - Administration Operations Team Management Studies Japanese Support Team Leader Leadership & Team Development Market Research & Case Studies Ryder Research Team Leader Linksys Team Leader
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Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.
Passed more than 10 Odesk Tests with Top 10% and 20%. Knowledgeable in Windows XP, Windows 7 and Windows 8 -Networking and IP addressing -Troubleshooting and repair of operating system-related problems Skills in Microsoft Excel -Visual Basic / Macros -Advanced Formulas and Functions -User Forms -Task Automation -Excel Password Removal File Conversions -Raw Data/Scans into Excel, Word, PDF, etc. -PDF conversions to other format -Fillable PDF form Web Development -HTML and CSS Adobe Photoshop -Photo Retouch -Color Enhance -Background Removal Internet Research -Lead Generation Remote Assistance -Logmein -Teamviewer
Jonie Lynn Alcazar Agency Contractor
I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.
Presently working for Teleperformance Phil., as Technical Support Representative, Telstra Australia account. I've been with Teleperformance Phil. for a total of 6 years, 2 years Sprint account and 4 years Telstra account. My job encompasses technical support for adsl, cable and wireless internet connection provided by Telstra. At present I am part of a special line of business Telstra has created, named THub and TBox support.
I am now offering my skills to the world. With more than 15 years experience in the I.T. industry, graphic design, electronics, and personal computer ins-and-outs . Includes photo-editing/manipulation, logo design, software troubleshooting and usage, MS DOS scripting, computer hardware troubleshooting, repair and fabrication, electronics design and fabrication. A speed typist averaging at 70 words-per-minute. Very fluent in English both conversationally and in written form. Proficient in all major applications listed but not limited to: -MS DOS -Microsoft Windows operating systems -Mircosoft System Center Configuration Manager (SCCM) -Microsoft Office apps: Excel (including complex formulas and charts) Access (advanced database creation) Powerpoint Word -Adobe Photoshop (advanced graphic design) -Adobe/Macromedia Dreamweaver (a long time ago) -Corel Draw -Corel Photo-Paint If you see anything that fits, give it to me.
I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.
My objective is to obtain a career in the field of Information Technology that offers me an opportunity for career growth, where my skills are valued; and to give benefit to the company I serve.
My experience in call center industry helped me a lot when it comes to skills like typing, communication, problem-solving and management. I have this work ethics that my colleague and superiors admire. I am hardworking, fast learner, knowledgeable, and I have this eagernes to learn. As a degree holder of Electronics Engineering, I also have broad knowledge when it comes to technologies.