Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Account Management Job Cost Overview
Typical total cost of oDesk Account Management projects based on completed and fixed-price jobs.
oDesk Account Management Jobs Completed Quarterly
On average, 44 Account Management projects are completed every quarter on oDesk.
Time to Complete oDesk Account Management Jobs
Time needed to complete a Account Management project on oDesk.
Average Account Management Freelancer Feedback Score
Account Management oDesk freelancers typically receive a client rating of 4.60.
I have been in the Entertainment Industry on and off for 20 years and have trained with top coaches. I am presently studying Spanish to expand my possibilities. I am very versatile not only in my acting but also in my Voice Acting as well. I have a home studio where I do most of my work for Voice Acting with top equipment. I am willing to go the extra mile to do what it takes to get the job done! Please visit my website for demo's and complete resume at www.lynnettedolan.com My goal is to make long lasting relationships in the Entertainment Industry as an Actress, Voice Over Artist and model.
Danette Sheppard-Vaughn Agency Contractor
My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents. The following qualities enable me in this endeavor: • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).
Starting out as a Business Analyst over 10 years ago, enabled me to develop my Office skills tremendously. I grew fond of Ms Excel and for the last couple of years I have been developing small applications for my business relations.As challenges make me grow, I'm currently looking into doing new things - either with Excel but also with the other office application. I have also obtained my Master Microsoft Office Specialist certification (Master MOS) in 2011 to further prove my skill-set and abilities. Business objective is to give the best service in the least amount of time possible. Personal objective is to grow - and to learn as much as possible to be of better service to all.
Solid experience in the following areas: Pre-sales, Sale, Post-sales, Customer Fulfillment, Product Management, Product & Business Development, Partner Management & Development. Personal goals are to keep on growing as a professional in the fields chosen to pursuit as well as always have the curiosity to look beyond past and current experience for knowledge and insight. Specialties: Sales, Business development, Partner Management, Product Management & Development.
Eloisa S. Agency Contractor
Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/
Greetings, I have over seventeen years experience working in administrative roles that includes data entry, customer service, supply chain, procurement, and recently I have offered transcription services. I am articulate and will work with you to achieve the best possible results. I offer many transferable skills that can help you complete your projects when needed. Thank you for this opportunity to introduce myself and my skill set. Lisa-Waller
I have 8 years of experience in the BPO - Customer Service arena. I started as a Customer Service Specialist for a mobile service campaign for 4 years and then moved to Training and Organization Development in 2009 to 2013. As a trainer, I teach language and communicative efficiency and product/process. Currently, I am the Operations Executive of an online reputation management organization.
Hi, I'm a SaaS Relationship Manager and my ambition is to provide partners with the right people skills and technology expertise to deliver complex solutions for their business goals. Here I'm with a team of about 200 experience Mobile and Web developers. We attract projects to maintain and expand the reputation cause building is our only competence and passion.