This is to obtain a position that will enable me to use my strong sales and customer service skills, and advertising background and my abilities to work well with people. Let me start by introducing myself. I am Ma. Kara Joanna D. Pascual and I would like to be part of your company. I first started working as a Customer Service Agent for Circuit City under ePLDT Ventus Company. And as Customer Service Agent and Technical Support Agent for HP under Teletech Company. I did mostly data encoding and processing orders for most of my customers. Also I have experience in answering customer queries/concerns/complains. My experience as a Account Executive allowed me to communicate and deal with clients' needs for advertisements. For the last two years it has allowed me to gain valuable skills, including account servicing, media buying, events orginizing and a little knowledge on strategic planning and also how to establish a good working relationship with my clients. With my past experiences I have developed good working relationships not only with the people I closely work with but also to a lot of suppliers whom have been a great help in my success. As for career goals I'd like to learn a lot of things that could help me grow as a person. Also this will be a good practice ground for me in case I'd like to seek for a higher position in the future.
Account Management Job Cost Overview
Typical total cost of oDesk Account Management projects based on completed and fixed-price jobs.
oDesk Account Management Jobs Completed Quarterly
On average, 43 Account Management projects are completed every quarter on oDesk.
Time to Complete oDesk Account Management Jobs
Time needed to complete a Account Management project on oDesk.
Average Account Management Freelancer Feedback Score
Account Management oDesk freelancers typically receive a client rating of 4.60.
I am a native English speaker who holds a Bachelor of Business. I have extensive experience in customer service, account management, new business development and data entry and management, with familiarity across the banking, finance, IT, utility and hospitality sectors. I have outstanding time management and organisational skills and I have proficiency with the Microsoft Office package. I am also experienced with reporting and analysis, in particular possessing strong analytical thinking abilities.
Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
I have been in the Entertainment Industry on and off for 20 years and have trained with top coaches. I am presently studying Spanish to expand my possibilities. I am very versatile not only in my acting but also in my Voice Acting as well. I have a home studio where I do most of my work for Voice Acting with top equipment. I am willing to go the extra mile to do what it takes to get the job done! Please visit my website for demo's and complete resume at www.lynnettedolan.com My goal is to make long lasting relationships in the Entertainment Industry as an Actress, Voice Over Artist and model.
Danette Sheppard-Vaughn Agency Contractor
My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents. The following qualities enable me in this endeavor: • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).
Starting out as a Business Analyst over 10 years ago, enabled me to develop my Office skills tremendously. I grew fond of Ms Excel and for the last couple of years I have been developing small applications for my business relations.As challenges make me grow, I'm currently looking into doing new things - either with Excel but also with the other office application. I have also obtained my Master Microsoft Office Specialist certification (Master MOS) in 2011 to further prove my skill-set and abilities. Business objective is to give the best service in the least amount of time possible. Personal objective is to grow - and to learn as much as possible to be of better service to all.
Greetings, I have over seventeen years experience working in administrative roles that includes data entry, customer service, supply chain, procurement, and recently I have offered transcription services. I am articulate and will work with you to achieve the best possible results. I offer many transferable skills that can help you complete your projects when needed. Thank you for this opportunity to introduce myself and my skill set. Lisa-Waller
I have 8 years of experience in the BPO - Customer Service arena. I started as a Customer Service Specialist for a mobile service campaign for 4 years and then moved to Training and Organization Development in 2009 to 2013. As a trainer, I teach language and communicative efficiency and product/process. Currently, I am the Operations Executive of an online reputation management organization.
I want to build an online career. My professional experience includes more than ten years of customer service related jobs and data entry related works for various billing systems, accounting departments, administration departments and business development departments in various business fields. I have basically worked on, around and with computers and the internet for more than ten years. I'm highly skilled in customer service, data entry, technical writing, research and bookkeeping. I am proficient in Windows-based, Ms Office and Internet related applications.