Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Account Management Job Cost Overview
Typical total cost of oDesk Account Management projects based on completed and fixed-price jobs.
oDesk Account Management Jobs Completed Quarterly
On average, 44 Account Management projects are completed every quarter on oDesk.
Time to Complete oDesk Account Management Jobs
Time needed to complete a Account Management project on oDesk.
Average Account Management Freelancer Feedback Score
Account Management oDesk freelancers typically receive a client rating of 4.60.
Danette Sheppard-Vaughn Agency Contractor
My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents. The following qualities enable me in this endeavor: • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).
I have 8 years of experience in the BPO - Customer Service arena. I started as a Customer Service Specialist for a mobile service campaign for 4 years and then moved to Training and Organization Development in 2009 to 2013. As a trainer, I teach language and communicative efficiency and product/process. Currently, I am the Operations Executive of an online reputation management organization.
Over the past 20 years I have gained extensive experience in the following fields: Accounting in a bank environment for the first 15 years and then collectively 5 years of Customer Service both in an onsite Call Center setting and on a home based setting. I offer the level of maturity and the highest level of professionalism companies require from their employees in today's highly competitive market.
Are you looking for a Virtual Assistant Extraordinaire? I am Somi Mintu, Administrative job is my forte. Customer Service is my art. Providing accuracy and professionalism are my goals. I am an all around administrative assistant proficient, highly resourceful, flexible and enthusiastic individual who possesses a considerable amount of knowledge and skills in computer and information technology. I have seven years work experience as computer operator of which I develop my strong computer skills. I am proficient in using Microsoft Excel, making report presentations using Microsoft PowerPoint. I’m quick learner who can absorb new ideas and follow instructions precisely. I perform work task with enthusiasm and maintained a can - do attitude along the way. Moreover I pay close attention to every detail of task and thorough in completing it. I am looking forward to work with any one who has good etiquette and long term Project. I have experience on the following areas: - Web research - Data Entry - Personal Assistant - Virtual Assistant - Account Management - Reports
I am an experienced US Army Recruiter and trainer of Senior leaders. I retired from the Army after 20+ years of honorable service and have expertise in managing and training a diverse workforce in difficult conditions. My strengths are identifying weaknesses, determining ways to overcome them and educating new employees on all aspects of their job. I have been recognized for improving production of previously unproductive employees, reducing response time to issues and streamlining procedures to maximize efficiency. I am a very open leader. I work well as a member of a team and am confident under pressure. I am transitioning my experience into the freelance arena as a result of a former employer who recognized my skills and gave me a chance. As the personal assistant to the CEO of a consulting firm specializing in strategic planning for small business, I found my niche behind the scenes. I am seeking opportunities to provide that same service to other employers. Allow me to handle the details while you do what you love and take all the credit. I am experienced in all MS Office applications and Windows operating systems.
I want to build an online career. My professional experience includes more than ten years of customer service related jobs and data entry related works for various billing systems, accounting departments, administration departments and business development departments in various business fields. I have basically worked on, around and with computers and the internet for more than ten years. I'm highly skilled in customer service, data entry, technical writing, research and bookkeeping. I am proficient in Windows-based, Ms Office and Internet related applications.
Brittani Foga Agency Contractor
I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.
Juvy Mendoza Agency Contractor
There is nothing like reaching my goals and making my dreams into reality. Dreaming serves as the inspiration that sets the target for all success goals and implementing my will. Working hard with honesty, integrity, loyalty and being responsible in every task given would be my key for a success career and life.
Eloisa S. Agency Contractor
Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/