E-learning perfectly combines my artistic/ creative design talent with my passion for training, development, and education. Having worked with both Instructor Led Training and Computer Based Training in my past management experiences, it is a pleasure to be on the development/ design end of production. I feel it is imperative to tap into the knowledge of what drives motivating, successful education in training across industries. The trick is presenting it in a way that is interesting to the presentee and in turn effective in training. I earned my Psychology degree from The University of California, San Diego with an emphasis on Development & Education, and a minor in Visual Arts. I consider myself fortunate to have continued to develop both areas of my passion: working with people and the arts. I have spent over 10 years in staff development, building effective and efficient teams through my roles in management. While putting a special focus on driving individual strengths and positive working environments. My experience has led me to a proficient understanding of sales, customer service, revenue management, staff development, and creative thinking. My artistic repertoire includes such experience as: Custom mural design, Advertising, Jewelry design, fabrication, and course outline/instruction, PowerPoint Development & Design, Articulate Storyline Development. I am detail oriented and enjoy challenging myself to learn new skills, develop, and grow.
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I am looking for a career with growth potential in adult education such as corporate training, post-secondary classes and vocational classes. Ideally, I would like to develop curriculums and course content for e-learning and online delivery. Since I have enrolled in the Organizational Learning and Instructional Technology program, I have become familiar with the ADDIE model and several theories of adult learning such as Knowles’ Andragogy and Friere’s Pedagogy of the Oppressed. I have also become familiar with Gagne’s work in World War II and his development of the Nine Event of Instruction. I have looked at multiculturalism in the Distance Education and how to meet the needs of students from many backgrounds and cultures. I am familiar with many typical Microsoft Office programs such as Word, Excel, PowerPoint and Outlook. I have also used SharePoint and Prezis for effective classroom presentations. We have worked on many real world problems regarding distance education and how to make it effective to the adult learner.
For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.
I have vast experiences on both being a Virtual Assistant and Customer Service Representative. I was able to provide assistance to the customers through chat, email and phone for more than 5 years.I also had a chance to do some SEO,Data Entry,Web Research, Article Writing,Proofreading, Transcription etc.. when I worked as a VA for more than a year. I am capable of creating online courses using LMS and authoring tools. I worked as eLearning Developer/Instructional designer in a BPO for 4 years. My major objective is to get a job that would not only enhance my skills and capabilities but will also develop my potentials.
I have more than 8 years of management experience in the Customer Service Industry in a traditional office setting. My field of expertise is in Training and Quality. I am adept in instructional design and eLearning course development using LMS tools such as Adobe Captivate and Articulate. I also have experience in start-up companies wherein I performed various functions from general administration duties, sales and client services. I continue to seek opportunities to use my creative and innovative skills .
Catherine Dianne Soleta Agency Contractor
Skills & Experience: • Graphic Design • Logo Design • Banner Design • Brochure Design • Flyer Design • Landing Page Design • PowerPoint Template Design • Mobile Website Design & Development • Wordpress Design & Development • Wordpress Data Entry and Posting • PowerPoint and Keynote Presentations • Photo Retouching • Image Editing • Website Editing • Content Loading in different CMS • Social Media Setup & Marketing • Transcription • Document Editing • Word or Excel To An Editable PDF • Data Entry • Web Research • Camtasia Video Editing
Meticulous, high-energy, multi-lingual remote projects, client service management, trainings/workshops,translation/interpretation, video creation and editing and events management professional with proven success in supporting U.S. and other Western country’s missions in Ukraine. Over ten years’ professional experience engaging Ukrainian citizens and organizations with programs, initiatives, and opportunities provided by Western diplomatic and aid missions in Ukraine. A proven and respected leader, capable and available to support organizations and missions in their staff/contractor security training needs. Dedicated to a strong, transparent Ukraine that continues to embark upon partnerships with Europe and the United States.
I have more than 5 years of experience in the e-learning design & development, in additional create e-Learning courses whether training and educational hope to help the learners understand materials, expertise in many e-learning tools, and standard such as: - Adobe Flash (AS2, AS3) - Captivate - adobe Edge - 3D Studio Max - After Effects - Quiz maker - SCORM 1.2/2004 - Moodle (installation , customization and integration), efront LMS - Storyboard - build customized SCROM Player and simulation In additional i have more than 4 years in creating web application and mobile application using programming languages such as : - C# , ASP , MVC , Ajax , PHP please visit http://www.gulfpaints.net
I enjoy contributing to the effectiveness and profitabilty of my clients. By drawing on my decades of managerial experience and my specific application software skills, I enjoy mutually rewarding projects that benefit both me and the enterprise to which I contribute. My 20 years of curriculum development experience has been particularly rewarding. When my efforts have a positive effect on a third set of stakeholders, students, I find that doubly rewarding. Designing and implementing elearning content is my special passion. I have developed expertise across multiple platforms to combine my technical abilities with my training and experience in education to deliver compelling courses.