Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.
I have extensive international experience in multi-faceted roles with a focus on Project Management and Client Relationship Management in online/digital business areas. I have lived in 3 countries and gained very valuable experience in navigating and adjusting different work situations. I am an American citizen living in Orange County, CA for the last 6years. Experience: Project Management Client Management Strong E-commerce & Web Development understanding Freelancer recruitment and management Operation systems & process improvements Technological skills: Teamwork, Basecamp & several proprietary PM & CRM databases; Cpanel; SSL; Magento templates; Survey Monkey; Google Apps for Work Products: Gmail, Drive, Calendar, Hangouts, Constant Contact, MailChimp Experience • Project Management (Agile): Working to agreed timescale, budget and project plan. Progress tracking & reporting. Disseminating information; Managing team members; Quality Control. • Client Relationship Management: Understand & document client needs. Regular client meetings & project reporting. • Start-up Operations: Learning new businesses; setting up PM process flow, internal documentation & communications • Strong E-commerce, Web Development & Digital marketing foundation • Freelancer recruitment and management: Experience at sourcing & recruiting freelancers appropriate for different types of projects and managing their performance, delivery & quality. • System & process improvements: knowledge base updates; re-launch of proprietary CRM systems/website re-launches • Entrepreneur: Proven results in running my own business • Technological skills: Teamwork; Basecamp & several proprietary PM & CRM databases; SSL; Magento; Wordpress; Survey Monkey; Constant Contact; MailChimp, Infusionsoft; Google Apps; Apple; MS Suites • Tech support foundation: A foundation of learning how to probe for the right information & how to support customers
Danette Sheppard-Vaughn Agency Contractor
My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents. The following qualities enable me in this endeavor: • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).
(Work Hard, Be Fair And Honest) These three words can generate loads of success. Every time I worked for my clients in the past and present I have become integral part of my client's task and manage them well,. I can do almost anything well almost! Currently I am a part of a well-known eCommerce service provider and holding major responsibilities. I am very detail oriented and like to get into the core of the task information to have it well done. But I take some time to completely understand the task and would like to know each and every aspect of that task to make it well done. A-Z
Your Satisfaction is My Goal Which I Will Try My Best to Approach . My clients are from different countries, (Australia, France, U.S.A. Canada, Israel, U.K, Italy, Argentina, Switzerland, Thailand. Saudi Arabia ) I am a native Chinese and live in Malaysia now , I could speak fluently English , Chinese, Cantonese, Hokkien (Taiwanese). I worked at garment line for 9 years as a Merchandiser & coordinator manager.Now I am full time mum and work at home as Freelancer, I have flexible time at least 8 hours per day. I am hard-working, reliable, efficient, good-time management, punctual person. I always want to make things done with highest quality as possible. I am an experienced research specialist, marketer, translator, data entry , Taobao related, resourcing , goods shipment arrangement out of Asia to Europe and American, Import and export experience etc, I am the bridge that let you know Asia market about your online business , And I have a great eye to focus on task details . I own a excellent ,high-speed,stable internet connection support for my royal clients.
I am seeking for a more challenging and fulfilling online career to provide quality services where my skills are needed. I am an advanced user of Microsoft Office such as MS Word, MS Excel and MS PowerPoint. I am patient, easy to work with, diligent, results-oriented and can work with less supervision. I am a flexible worker, I pay attention to details and I can easily follow instructions. With my 10 years experience as a bank employee, I have effectively applied my expertise in using MS Excel and MS Word in balancing statements, individual ledgers, loans bookkeeping and automating letters using word's mail merge, and creating effective presentations. I also have an experience as Data Scanner & First Editor of Innodata Phils., Inc. (a data processing company), and Database Management, Networking, IT Audit and Security when appointed as MIS Head for 3 years in my bank. My additional skills are: Typing at average speed of 55wpm, creating designs such as logo and marketing materials such as flyers, tarpaulins and posters using Photoshop CS3 and Nova Development's Art Explosion Publisher Pro.
Seeking for a position as a Virtual Executive Assistant, Project Coordinator or Customer Service/Technical Support for a reliable company. I have several experiences in Administrative Support and data encoding with my previous jobs over the last 5 years. I have a very good and strong background in most office applications software such as MS Office (Excel/Word/Powerpoint) PDFs, and HTML . Moreover, I have more than 5 years in technical support and customer service experience and I am looking forward to join and be a part of any small or large companies that require any of my skills.
Since I first started here on oDesk, I have satisfied clients with my skills in Publicly Traded Company Research, Data Mining, VA work, List Generation and LinkedIn. I have done several jobs prior to my abilities. I have an ability to perform multiple tasks effectively and efficiently. I always make sure to give 100% quality and commitment to my work. I am confident that I could be a valuable asset to your company and I can easily adapt to all sorts of environments and requests and most of all, I like my job and I do it well because its not all about the money, its about building a good reputation, getting experience, helping others and enjoying life.
TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.