Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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Certified NetSuite ERP Consultant and Certified NetSuite SuiteCloud Developer with over 7 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements.
Demonstrated excellence with over 14 years of success in Information Technology and Management. Areas of expertise and passionate about: - Business Analysis - Requirements Engineering - Business Process Management and Improvement - Systems Improvement With significant work experience, and strong knowledge and skills in: - Project/Program Management - Strategic Planning - Software Development Regularly selected for the most challenging initiatives, in previous engagements and currently as a self-employed consultant.
Experienced Business and Systems Analyst, J2EE Certified Architect and Programmer. Post Graduate degree in Web-Based Software Development. Have been working with system development for the last 15 years, 8 of it eliciting requirements and building knowledge base for IT systems. Expertise in business, functional and technical levels. Also a specialist in requirements management, traceability, impact analysis and reverse engineering from source code. Strong ability to communicate with developers, management and customers, to keep every party at the same page, while detailing and approving the given solution. Technical Writing skills and 4 years work using English. Also a committed and collaborative professional who fits very well with the culture of remote teamwork. Primary services : ► System design using UML 2.0 diagrams (structure and behavior) : Use Case, Class, Sequence, Component, Deployment. ► Business process modeling using BPMN 2.0 ► Requirements gathering to use cases and user stories. ► Software Requirements Specification ► Agile-related: Product backlog, sprint planning, sizing, review and management. ► Requirements management and Integrated Change Control ► Create traceability between documentation and source code ► Reverse engineer legacy code to documentation ► Work in Strategic Planning and Project Management areas
Aspiring CFO with 4 + years of experience in Investment banking & Insurance domain in IT enabled services industry specializing in derivative products (Fixed income, money market currencies and commodities) & Anti-Money laundering. Excellent academic credentials and work experience in UK coupled with client and team handling exposure. Have worked with reputed organisations like Fidelity Investments, Cambridge solutions, Wipro for UBS Bank.
Over the last seven years, I have worked as Zendesk customer support specialist and subject matter expert in CAD/CAM software. My comparative strength would be multi-language knowledge (English, German, Italian, plus all South-Slavic languages). I have been very active in the field of desktop research and market analysis, working for a UK-based multinational. Also, I have a background both in technical and social field. I am a fast learner, efficient and organized. Multitasking is no problem for me. In addition, my working hours are flexible, so I am probably at your disposal immediately
I am a sales hunter for service companies with no limitation to any kind of industry or organizational department. No matter the challenge or continent I adapt myself fully to be able to reach the established goals. Persistency, proactivity and empathic skills are my best assets. Want to know more? At your service! Erik
I have over 25 years’ experience with project management, business analysis and change management where I have delivered multiple successful project implementations. Responsibilities have included: • Understanding the customer and/or user experience • Documenting key processes, user stories, and use cases • Defining servicing needs and related operational requirements • Driving change management efforts - which included training • Managing teams of business, analytical, and/or technical members • Ensuring ongoing scalability and supportability of the implementation I am a highly motivated, detailed-oriented individual with excellent problem solving, analytical, and interpersonal skills. I possess excellent written and verbal communication skills along with proven leadership. I have a comprehensive understanding of Project Management methodology (both Waterfall & Agile) along with knowledge of MS Office Suite (including MS Project), Visio, Mind Manager and other Windows-based applications. You can view my LinkedIn page for more info about me: www.linkedin.com/pub/george-daniel/3/71a/aa0
As far as I could remember, my life was always revolved around travel and tourism, I never saw myself in any other industry and I specifically loved working in departments that were focused around customer services and operations, not only because of the huge exposure to many clients that had different backgrounds, social statuses, cultures and languages, but because I had to deal with clients that were happy (relatively speaking!), because whither they were traveling for business, leisure or family trips, there was a unique excitement for travel arrangements that was always present, both for me and the traveler, and to be part of that excitement was a special treat in my daily working life. But after the passing of many years, career progress had to take place and responsibilities began to mount up to a managerial level, which I discovered to be not my favorite part of progress, because instead of working with clients and travelers, I began working with employees and colleagues, and that was where I lost my advantage, I no longer work to assure happiness, even though I tried to do so, and I had to learn it the hard way! management was never about making my employees happy! And so, I retired and decided to begin my own travels, and because I needed to finance myself one way or another, I had to rely on other skills, especially since I became the traveler and had no one to serve but my own self. And thus, I started picking up online jobs related to translation and content writing. Nowadays, I am engaged with education, farming and food production, and am looking forward to enrich my life with different kinds of knowledge as I engage further with what I have, but one thing is for sure... The more knowledge I gain, the more I realize how ignorant I can be in many things, that is why I believe one should never stop educating himself, this is where I began to be open to learning new things.
I am an organized, efficient professional who is looking to build a career in Odesk. With experience in Word ,Excel Spreadsheets, Power Point presentations, internet research and many other business functions. I can bring value to your business and help solve your issues. I have extensive experience in many other areas as well.