Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Business Analysis Job Cost Overview
Typical total cost of oDesk Business Analysis projects based on completed and fixed-price jobs.
oDesk Business Analysis Jobs Completed Quarterly
On average, 186 Business Analysis projects are completed every quarter on oDesk.
Time to Complete oDesk Business Analysis Jobs
Time needed to complete a Business Analysis project on oDesk.
Average Business Analysis Freelancer Feedback Score
Business Analysis oDesk freelancers typically receive a client rating of 4.67.
I am a sales hunter for service companies with no limitation to any kind of industry or organizational department. No matter the challenge or continent I adapt myself fully to be able to reach the established goals. Persistency, proactivity and empathic skills are my best assets. Want to know more? At your service! Erik
A Meticulous, Proactive MBA Candidate. Your Personal and Business’s Mr. dependable Swiss army knife. Fluent in English. Core competencies include: * Project Management *VA *Data Entry-Analysis *Administration *Business Services. * Wordpress *Graphic Design *Web Develop *Asana *Trello *Google apps. * MS Office *Customer Services *Social Media *Professional Writing. * Multimedia *Tech Savvy *Client relations. I am looking forward to work related to Business Services, IT & Administrative sectors. I am also experienced in HTML, CSS, PHP, 3D Max and Adobe.
Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional
My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I am also cooperating with other freelancers. In case you would like me to control a whole project feel free to contact me as well. I will hire the designated freelancers myself and for you there will be just one contact. I operate under the name Non-stop Strategy. Freelancers I work with and recommend: Kristina Simkova https://www.odesk.com/users/~0142ad7f4d6c105c30 About me: I gained a lot of experience in customer service as I dealt directly with customers face-to-face, by email and by phone. Applicable values as long-term relationship and increasing customer value are standard concepts to me. I am a quick learner (see my reference of Accenture) and I enjoy developing myself. I work easily with set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also makes me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with are Wordpress, GetResponse, AutoRespond, Mailchimp, SurveyMonkey, Gimp, Audacity and basically all Google products. Feel free to contact me in case you have something to share or want to offer. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie
Asher S. Agency Contractor
[Background] I have worked as a consultant to various companies worldwide in high-tech IT related sectors such as Cloud & SaaS, Mobile eCommerce, Automotive & more. [Vision] I believe in working with the best of the best. I am looking for new challenges where I'm given a chance to build something new, creative and completely mind blowing. [Expertise] Over the 14 year span of my career, I have accumulated expertise in the following areas: - New Product Development - Operations research & management - Social Media Marketing & Strategy - Business Development - Information Security - Big Data & Analytics - Mobile App Development - Start ups - Anything and everything cloud related - Software Architecture for large scale applications And of course, I am familiar if not an expert, in all technologies such as Java, Ruby, PHP, .NET, SQL, NoSQL, Unix, Linux, Windows, AWS, VMWare, Xen, Asterisk etc.
Yury Korvel Agency Contractor
More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.
Syed amir N. Agency Contractor
• My greatest objective is to provide my employer a quality output that could help them attain their goals and to become a part of their achievements • To obtain my experience in different fields and to apply my all knowledge I have learned. • To Seek a Freelance job in order to practice my Expertise. • To face possible challenges in life, learn more about my weakness and strengths and also to overcome pure competency in this real world.
Louievan Santos Agency Contractor
Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!
My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.