Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Business Coaching Job Cost Overview
Typical total cost of oDesk Business Coaching projects based on completed and fixed-price jobs.
oDesk Business Coaching Jobs Completed Quarterly
On average, 33 Business Coaching projects are completed every quarter on oDesk.
Time to Complete oDesk Business Coaching Jobs
Time needed to complete a Business Coaching project on oDesk.
Average Business Coaching Freelancer Feedback Score
Business Coaching oDesk freelancers typically receive a client rating of 4.89.
Over the years I have developed myself and others in various business and leadership skills. My recent clients were family owned small businesses, but also Fortune 500 companies whose brands are in our homes wherever we might live at the moment. I studied and worked in several countries around the world - US, Switzerland, Middle East and Europe - in start-ups and operations management of multinationals. I consult and coach international clients mostly in business management and marketing. Am often writing or editing training or other manuals for them. Since Nov 2012. I am also the principal consultant for WiFi Austria Institute's 'HR Manager' course. This is 9 month course for which I also develop training material. My blog is No Panic Management and if you Google me you will find few more websites I made, with copies I wrote. My name is on first page of Google (when searching for it.) My objective is to work only on things I like, with people I like. They are professionals with integrity and attitude. It means they like and respect business, as well as others they work with. Do not work for companies who do not treat employees well. Ultimately I am looking for ways to help business grow and create jobs, whether it is mine or anyone else's company. That is a greater mission behind any ''small'' task I undertake. I take different jobs at my spare time, those I can do well, enjoy, and those that enhance my business experience while delivering result. Should you have a good business proposal or idea for me, I'd be happy to hear it. Am always welcoming new opportunities for business development and mutually beneficial partnerships.
My unique approach to financial management is designed to reveal both insights and opportunities. Building upon a background of National Account Management, Commercial Banking, Brokerage Services, and Senior-Level Financial Consulting, I draw upon a wealth of practical, first-hand experience to benefit clients in the ways that matter most: A broad-based understanding of business finance that achieves defined, sustainable goals. A common theme linking disparate industries at different stages of development and maturity comes courtesy of an understanding of the flow of every dollar, from sales to expense to operating income. Examined through a lens that is customized for every client and each business, and reflects their unique challenges and competitive advantages. The result is what I call Functional Financial Management. It’s not merely the numbers, but the story inside the numbers. Customized, relevant, and with a practical utility that can be nothing short of game-changing. These are also the hallmarks of financial management guidance provided through Business Expedition Partners, the financial consulting firm I founded to offer clients around the world specialized financial consulting. From start-ups to mature companies, it is an honest, hard-working, unrelenting attention to detail that delivers results exceeding expectations. Top 5% Odesk Contractor!
Are you a SaaS Company with a great product? My strength is making that second "S" service as large as the first "S", software. I develop On-boarding programs that not only engage your customers but deliver sales opportunities. Stop marketing through a funnel of depletion but market towards opportunity. Marketing to the unprofitable masses is a failed strategy. Find out how to develop and implement the Funnel of Opportunity. I use my process thinking and over thirty years in sales and marketing within a wide variety of industries and apply it through Lean Marketing Concepts. A Lean Six Sigma Black Belt that has participated with companies involved in retail, manufacturing, software and professional services along their Quality Journey. In these companies, I have developed and implemented sales and marketing strategies. Always being a process thinker, I attached Lean to the way of implementing sales and marketing and has advanced those practices through Design Thinking and Service Design concepts. The Business901 Blog and Podcast includes many leading edge thinkers and been featured numerous times for its contributions to the Bloomberg’s Business Week Exchange. I have authored four books with the most recent published this past year, The Lean Engagement Team. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” – James R. “Joe Dager is a leading author on Lean Six Sigma and Marketing and frequent contributor to the Lean Six Sigma Group community. Joe Dager is an experienced transformational executive and Lean Six Sigma Black Belt with deep expertise in implementing value stream marketing systems that assist his clients in achieving rapid results in reaching their targeted customer markets. Joe is polished in the various online networking tools that enrich messaging in areas like podcasts, blogs, audio and video media, event marketing, and qualifying leads into prospects for rapid business development of opportunities. If you are in need of a professional lean six sigma consultant in sales and marketing processes, I recommend networking with Joe Dager, I am confident you will find his approach simple and results-focused.”-Steve B.
Over the last 10 years, I have developed very good customer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales Representative, but also a expert on reporting, documentation, training and team and program management. To start a career in a virtual set-up such as ODesk, I strongly feel will allow me to share my skills, continue honing them and achieve continuous learning/ growth in an environment that requires self-reliance, discipline and internal motivation. Also, if given an opportunity, I am also considering to eventually lead/ train a team to achieve their greatest potentials within the Odesk environment.
Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional
I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.
Charlene B Agency Contractor
To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.
Elizabeth Lytle Agency Contractor
11 years of experience as a professional transcriptionist (7 of those years spent working as a freelancer), editor, researcher and paid academic/technical article writer. Seeking ongoing hourly work as a copywriter/editor or administrative or project manager. Typing speed of 120 WPM with a 99.9 % accuracy. For Project Management: Experienced in managing a team of 250+ writers and 15-20 transcriptionists. I also have professional experience within the construction industry (owner and managing partner of American Global Renovations between 2006 and 2010 - commercial and residential construction). I'm extremely organized, driven and efficient. Previous job duties included general HR (recruiting, hiring, training and managing), general accounting duties (payroll, accounts receivable and payable, taxes and so on), marketing (including online marketing and promotion), online presence management (designed and built company websites, wrote and edited content and managed updates), social networking (established following on Twitter, Facebook, LinkedIn, and with company blogs and articles), document creation and preparation (contracts, bid proposals, invoices, brochures, newsletters, magazine covers, design and compilation, business card design, logo design and branding and so on), and general customer service (via phone, chat, email and in-person). For Transcription: Published author and business owner looking for new personal opportunities (with smaller jobs) and larger jobs to include my transcription team. Experienced in all types of transcription with a focus on focus groups and research interviews. Seeking transcription jobs of any size (experience with managing and completing large jobs of 50 + audio hours). For Writing & Editing: Seeking virtual assistant jobs, writing jobs and editing positions. Experienced in technical writing, article writing, blogging, newsletters, resume writing, letters and inquires, writing queries, academic writing, data entry, research, website design, copywriting, fiction, poetry, children's literature I'm also helped several candidates successfully land employment by writing professional resumes/CVs, assisting with the online job search, producing general and position-specific cover letters, completing online applications and contacting employers online, offering job interview coaching and tips and offering basic training, such as MS Word/Excel, Internet Explorer and so on. I occasionally do voice over work (generally related to business). I'm experienced in writing successful manuscript query letters (my query letters get a good response), professional business letters, legal letters and so on. Background and Experience: Business management, almost all aspects of administrative work, all aspects of the construction business (focusing on hard surface installation, drywall, paint, bidding, bid proposals, human resources and more), sales, travel (international), skincare, health management (focusing on alternative health and weight loss). I've also done extensive research in natural/alternative treatments, focusing on pain management and quitting smoking. I've successfully developed an all-natural quit smoking plan and I've developed several alternative/natural pain management methods (pain oils, creams, mouthwash, etc). My research has been of interest to medical communities in three countries and is ongoing. Currently studying psychology at Argosy University. I have a background with criminal justice administrative work and also do some photography on the side. I have valuable business contacts throughout the world, which can often assist in the timely completion of large projects (professional photographers, authors, editors, printers, website designers, commercial construction contacts, models, makeup artists, freelance writers and so on). I can assist in business setup/management by taking a look at what your immediate and long-term goals are and creating a solid business plan to help you set things in motion. I'm also available to manage this aspect of your business. I'm experienced with creating business plans, marketing plans and can also help with grant proposals and other financial proposals. I've helped several ODesk contractors put together an award-winning profile, write cover letters designed to get a positive response and help with compiling a professional portfolio. I do a lot of different things and my experience comes from not only my own experience owning and managing two successful businesses (and working successfully as a professional writer/editor), but from helping other business owners and freelancers (businesses of all sizes) put together or reorganize a business.
Warren Wong Agency Contractor
My objective is to partner with oDesk employers, where my skills and work experience will have valuable applications that can help you achieve your business goals. I am capable of responding to your business needs with a high level of skill, efficiency and consistency, ensuring the delivery of quality and timely work output. I have good interpersonal, organizational, and management skills, with the ability to communicate effectively with people in all levels within and outside an organization. I am capable of managing projects and people, making sure that budget, deadlines, quality metrics, and other KPIs are consistently met. I am also proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/ If the skills and experience I've mentioned are what you are looking for, press that contact button and let's start a discussion. I would be happy to help.