Call Center Management Professionals & Consultants

Browse Call Center Management job posts for project examples or post your job on oDesk for free!

Call Center Management Job Cost Overview

Typical total cost of oDesk Call Center Management projects based on completed and fixed-price jobs.

oDesk Call Center Management Jobs Completed Quarterly

On average, 10 Call Center Management projects are completed every quarter on oDesk.

10

Time to Complete oDesk Call Center Management Jobs

Time needed to complete a Call Center Management project on oDesk.

Average Call Center Management Freelancer Feedback Score

Call Center Management oDesk freelancers typically receive a client rating of 4.44.

4.44
Last updated: April 1, 2015

Popular Call Center Management Searches

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Carolina S.

Carolina S.

Administrative Assistant/ Customer Service Rep.

United States - Last active: 1 day ago - Tests: 4

Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

$16.67 /hr
2,588 hours
5.00
Mario V.

Mario V.

CS Consultant

Costa Rica - Last active: 1 month ago - Tests: 2

8+ years of QA, customer and technical support experience, oriented towards constant improvement. Built, trained and managed entire teams with people from all over the world. Highly adaptable and positive towards fast paced cultures and change. Strongly interested in long-term challenges. Even better if working with people all over the globe.

$23.64 /hr
7,731 hours
5.00
Yda Loraine Bautista

Yda Loraine Bautista

A Passionate Operations/Team Manager and a Robust...

Philippines - Last active: 10 days ago - Tests: 7

What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.

$16.67 /hr
1,757 hours
5.00
Shanique F.

Shanique F.

Writer /Web Content (Manager/Editor )/Research Ass...

Jamaica - Last active: 2 days ago - Tests: 5 - Portfolio: 6

Career goal- to be a leader and innovator in the area of Information Communication Technology.The aim is to provide clients with ultimate service, reaching and surpassing their expectations and needs. My experience in various work environments has enabled me to make a client satisfied with what they have invested in. I believe that things don't always have to be done the same way all the time, so i seek creative ways to get the job done, while also getting the best results.

$16.67 /hr
459 hours
4.78
XinYin Qin

XinYin Qin

Translator, Sales/Marketing Expert,MBA,ERP Expert

China - Last active: 1 day ago - Tests: 74 - Portfolio: 59

Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

$20.00 /hr
2,511 hours
4.96
Brittani Foga

Brittani Foga Agency Contractor

Jane of All Trades

United States - Last active: 3 days ago - Tests: 6

I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.

Associated with: oDesk Payroll
$18.89 /hr
4,905 hours
4.99
Jonie Lynn Alcazar

Jonie Lynn Alcazar Agency Contractor

Professional Customer Support Specialist/Excellent...

Philippines - Last active: 1 day ago - Tests: 18 - Portfolio: 8

I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.

$16.67 /hr
6,930 hours
4.83
Victoria Thomas

Victoria Thomas Agency Contractor

A professional VA with extensive experience in vir...

Portugal - Last active: 1 day ago - Tests: 14 - Portfolio: 3

I am an experienced Virtual Assistant, regularly serving clients in the UK, US and Australia. Originally from the UK, I have supported all levels of management, from supervisor through to CEO, and have a well established reputation for being a loyal, disciplined, hard-working and capable employee. I am very experienced in recruiting, coordinating and managing multiple teams for high-pressured campaigns, ensuring specialist skills, research, data-entry, mail/sms outreach is performed in the most time-efficient, cost-effective way. I am experienced in project management tools such as Basecamp, regularly use wordpress, write blogs, articles, and business related reports and content, and have excellent research, customer service and business administration skills such as invoicing, web testing and web content, diary management and more.

Associated with: Elite Writing Services
$27.78 /hr
1,481 hours
5.00
Sandeep S.

Sandeep S. Agency Contractor

Project Manager, IT Service Manager, Service Deliv...

Switzerland - Last active: 1 month ago - Tests: 12 - Portfolio: 5

Top-performing, experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. Passion to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business needs. Taking command of an operation or project, then guiding it to new performance levels, is the greatest strength. Known for continuously improving client satisfaction levels through providing strategic leadership and business management expertise. SCOPE OF EXCELLENCE ♦ Project Management ♦ IT Service Management ♦ Business Analysis ♦ Client Service Management ♦ Restructuring & Turnaround ♦ Strategic Planning ♦ Organizational Transformation ♦ Operations Management ♦ Cost Control ♦ Cross-functional & Multinational Teams ♦ CRM ♦ Quality Management ♦ High-Level Negotiations ♦ Results Based Management ♦ Conflict Management ♦ Professional Qualifications:  PMI – CAPM ( Certified Associate Project Management)  ITIL Foundation V3.0 Certified  ITIL Intermediate Operations Support and Analysis  United Nations RBM( Result Based Management) & Conflict Management  Microsoft SharePoint 2007 from Learning tree, London  Customer Service Excellence from Learning Tree, London.  United Nations – Client Service Management Skills  JAVA certified from NIIT.  MCITP - Windows7.  SonicWall CSSA.  British Council of India certification in Business writing skills in English

Associated with: JDTM Technologies Agency
$27.78 /hr
135 hours
4.60