chat support Freelancers

Browse chat support job posts for project examples or post your job on oDesk for free!

chat support Job Cost Overview

Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.

oDesk chat support Jobs Completed Quarterly

On average, 158 chat support projects are completed every quarter on oDesk.

158

Time to Complete oDesk chat support Jobs

Time needed to complete a chat support project on oDesk.

Average chat support Freelancer Feedback Score

chat support oDesk freelancers typically receive a client rating of 4.60.

4.60
Last updated: April 1, 2015
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Kenneth M.

Kenneth M.

Customer Service Support for Chat/Email

Philippines - Last active: 8 days ago - Tests: 10

I have performed a CSR role for a year and a half in an online website site which includes chat, email and voice support. I have worked as an Inbound Customer Service and Technical Support for five years and four months. I've been with a lot of BPO companies which handles both voice and email account. My task includes handling escalations, processing service request and working closely with our clients. I have two years experience in Data Entry and Quality Analysis.

$5.56 /hr
2,923 hours
5.00
Michael M.

Michael M. Agency Contractor

Chat Support / Customer Service / Email

Philippines - Last active: 1 day ago - Tests: 15 - Portfolio: 4

I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

Groups: BigCommerce
$5.56 /hr
8,811 hours
4.19
Ma. carmela G.

Ma. carmela G. Agency Contractor

Data Encoder/Customer Service Representative/Chat...

Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 2

HARDWORKING,POSITIVE THINKER,GOT GOOD ETHIC,FRIENDLY,COMPUTER LITERATE AND GOOD VERBAL AND WRITTEN COMMUNICATION :D Since i was a child i used to play computer and explore more on it. That's why i can that i'm really good towards computer. I can do computer works by myself when i'm studying. I love to discover more use of computer especially towards work. That's why i can guarantee you that any work will be easy for me. >100% FULL TIME FREELANCER >HAVE A PERSONAL COMPUTER AT HOME >HAVE WEBCAM AND WORKING HEADPHONE >HAVE A DROPBOX >HAVE TEAMVIEWER >HAVE BEAMYOURSCREEN >2MBPS internet connection PROFICIENT IN USING: APPLICATIONS: ODESK TIME TRACKER MICROSOFT APPLICATIONS NOTEPAD++ GOOGLE ONLINE DOCS ADOBE PHOTOSHOP SKYPE YAHOO MESSENGER OPERATING SYSTEM: WINDOWS XP WINDOWS 7 ADD ME IN SKYPE IF YOU NEED MY SERVICE --> carmelagela GMAIL ACCOUNT >>>>>>>>>>>>> carmzgela@gmail.com HOTMAIL ACCOUNT >>>>>>>>>>> im_done001@hotmail.com

$5.00 /hr
5,144 hours
4.50
Irish Shalimar Ilagan

Irish Shalimar Ilagan Agency Contractor

Technical Support/Email & Chat Support/Data Entry/...

Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 5

• Helpdesk support experience including Tier 1 and Tier 2 support levels. • Intermediate knowledge of TCP/IP, network connectivity and management, LAN/WAN understanding and administration experience is preferred. • Intermediate level knowledge of MS Exchange, Outlook, Active Directory, etc. • Knowledge of wireless carrier networks, as well as iPhone, iPad and Android devices. • Experience in diagnosing and troubleshooting server-related problems such as performance problems, permissions issues and lock-ups. • Ability to maintain excellent customer service relations and deal effectively with client’s enterprise IS and IT professionals and end-user customer base. • Available to work variety of shifts in a fast-paced 24x7 environment. • A high level of judgment, advanced problem solving techniques and technical writing skills in English. • Excellent communicator. • Proactive in resolving customer issues and ability to “think outside the box.” • Ability to set up servers, install software, client software on a variety of handsets.

$8.00 /hr
4,377 hours
4.86
Ronnie L.

Ronnie L. Agency Contractor

Customer Service &Support/Phone,Chat and Email Sup...

Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 12

I have been with the outsourcing industry for more than 5 years since 2008. I started out as a Technical Support Rep. and became a Resolutions Specialist for almost 2 years, then became an Operations Supervisor for a sales and technical campaign for a year. I have also been a Customer Service Representative for a sales account. I am a committed individual who is success driven, adaptable to change and always strive to meet goals and objectives. I have great experience in customer service, sales and technical accounts and people management. My core competencies are : - Customer Service / Sales / Voice and non Voice - Helpdesk / Phone support / Email / Chat Support / Technical support - Telemarketing / Appointment setting / Lead Generation - Admin and back office jobs like Data Entry / Data Mining / Virtual Assistant My goal is to provide quality service to those who seek it. A dedicated,self motivated and a good team player who can work well under minimum supervision,my objective would always be to meet my clients expectations.

$10.00 /hr
4,055 hours
5.00
Aireen Rose Empeo

Aireen Rose Empeo

Customer Service/Email Support//Chat Support/Virtu...

Philippines - Last active: 1 day ago - Tests: 7

For the past six years I have developed excellent skills in the BPO industry which includes good customer handling, extraordinary patience and diligence in my work. I also acquired enough knowledge and experience in this field which makes me confident that I can deliver a service better than expected.

$7.00 /hr
4,837 hours
4.63
Chris Maraviles

Chris Maraviles

E-marketing, Customer Service, Chat, Email and Pho...

Philippines - Last active: 01/17/2014 - Tests: 5

Working as a call center agent for more than three years have developed my skills in providing quality service to customers. I like to learn more and develop new skills here in this virtual work. I like to have the same opportunity as to those virtual agents that are making good in this line of work.

$3.33 /hr
5,484 hours
4.92
Debie D.

Debie D.

Customer Service and Live Chat Support, Data Entry...

Philippines - Last active: 1 day ago - Tests: 6

To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for almost 5 years.I am knowledgeable in MS Office (Word, Excel, PowerPoint). I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I will serve full dedication and give best results to my clients.

$4.44 /hr
2,284 hours
4.73
Mary Grace Gozon

Mary Grace Gozon

Team Supervisor, Team Leader, Customer Service, Em...

Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 6

I have been in Business Process Outsourcing for more than 5 years and provided an Excellent Customer Service not only to our customers and clients but specially to other call center representatives as a supervisor in the operations. A hardworking person, multitasking, dedicated, resourceful and a fast learner. I am very good at decision making and offers solution rather than complaining. I am looking for a long term job. As a supervisor, my duties and responsibilities are: - Attend to a client conference calls and meetings for updates. - Make sure that my team's needs are taken care of; from their performance to their payroll (Admin Task). - Provide feedback and coaching to make sure that the agents are motivated to perform beyond the expectations. - Take escalated calls. - Create and update different types of reports in an excel file and send it via Email. - Take Inbound call at least an hour per week. - Make an outbound calls for follow up. - Evaluate the quality of the agents call per week and identify the root cause of the agent's behavior that caused their performance.

$5.56 /hr
1,676 hours
5.00
Maureen Dy

Maureen Dy

Customer Service,Live Chat & Email Support, Web Re...

Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 3

My goal is to deliver the highest Customer Service experience and satisfaction. I am also a skilled Live Chat Customer Support Assistant, Email Support and can perform perfectly for any Administrative jobs. My objective is to be an asset in a company/client I will be working with and not a liability. I always give my 100 percent dedication and reliability in whatever given task it may be. Absolutely worthy for your time and money!

$5.56 /hr
5,449 hours
5.00