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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On oDesk, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on oDesk for free!

CRM Job Cost Overview

Typical total cost of oDesk CRM projects based on completed and fixed-price jobs.

oDesk CRM Jobs Completed Quarterly

On average, 188 CRM projects are completed every quarter on oDesk.

188

Time to Complete oDesk CRM Jobs

Time needed to complete a CRM project on oDesk.

Average CRM Freelancer Feedback Score

CRM oDesk freelancers typically receive a client rating of 4.62.

4.62
Last updated: April 1, 2015
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Oana S.

Oana S. Agency Contractor

Customer Service in English and French with CRM an...

Romania - Last active: 4 days ago - Tests: 14

After more than three years experience in either French or English Customer Support Centers, I am specialized in CS, Sales and PM. In the meantime, working for Romanian clients I have also learned Joomla, Wordpress and other CMSs, also using CRM and ERP software. My experience is in Technical support via phone or email. Previous to working as a Customer Service Specialist, I studied Psychology and I have a Bachelor degree in that. My husband has 9 years experience in network adminstration for corporate environments, setting up servers under Linux and, CSS, research, graphic design and data security in general. Together we work under SilenceAbridged, the team where webdesign, hosting and anything involving the Marketing of your services/products can be made easy for you.

Groups: oTranslators
Associated with: Silenceabridged
$6.67 /hr
326 hours
5.00
Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: We...

Turkey - Last active: 4 days ago - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

$75.00 /hr
2,230 hours
4.86
Travis Buffington

Travis Buffington

NetSuite Consultant and Solution Developer

United States - Last active: 7 days ago - Tests: 5

Certified NetSuite ERP Consultant and Certified NetSuite SuiteCloud Developer with over 7 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements.

$150.00 /hr
586 hours
4.81
Costi C.

Costi C.

Sage CRM expert

Romania - Last active: 12 days ago - Tests: 1 - Portfolio: 2

• Consultancy, implementation & customization of the Sage CRM software • Develop new Sage CRM Add-ons and solutions to meet customer needs • database design, database and SQL server administration • data migration - migrating table structure and data from various sources Access, CSV/Excel, Oracleto MS SQL • identify customer’s requirements, write functional specification • customer service/technical support • integrate SageCRM with financial software like QuickBooks or Sage ACCPAC,integrate Sage CRM with websites for lead generation or website membership, integrate Sage CRM with email clients like Lotus Notes for email, tasks, scheduled meetings and contacts filing, many other integration points • Key technologies : ASP, C# for .NET, MSSQL, IIS, HTML, CSS, Javascript, jQuery, XML/XSLT

$38.89 /hr
140 hours
5.00
Penelope G.

Penelope G.

Exceptional project support 15yrs exp

United States - Last active: 7 days ago

I have extensive international experience in multi-faceted roles with a focus on Project Management and Client Relationship Management in online/digital business areas. I have lived in 3 countries and gained very valuable experience in navigating and adjusting different work situations. I am an American citizen living in Orange County, CA for the last 6years. Experience: Project Management Client Management Strong E-commerce & Web Development understanding Freelancer recruitment and management Operation systems & process improvements Technological skills: Teamwork, Basecamp & several proprietary PM & CRM databases; Cpanel; SSL; Magento templates; Survey Monkey; Google Apps for Work Products: Gmail, Drive, Calendar, Hangouts, Constant Contact, MailChimp Experience • Project Management (Agile): Working to agreed timescale, budget and project plan. Progress tracking & reporting. Disseminating information; Managing team members; Quality Control. • Client Relationship Management: Understand & document client needs. Regular client meetings & project reporting. • Start-up Operations: Learning new businesses; setting up PM process flow, internal documentation & communications • Strong E-commerce, Web Development & Digital marketing foundation • Freelancer recruitment and management: Experience at sourcing & recruiting freelancers appropriate for different types of projects and managing their performance, delivery & quality. • System & process improvements: knowledge base updates; re-launch of proprietary CRM systems/website re-launches • Entrepreneur: Proven results in running my own business • Technological skills: Teamwork; Basecamp & several proprietary PM & CRM databases; SSL; Magento; Wordpress; Survey Monkey; Constant Contact; MailChimp, Infusionsoft; Google Apps; Apple; MS Suites • Tech support foundation: A foundation of learning how to probe for the right information & how to support customers

$33.33 /hr
360 hours
4.99
Johnny Akzam

Johnny Akzam

WordPress Expert & Web Marketing Consultant

United States - Last active: 1 day ago - Tests: 10 - Portfolio: 1

Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* are not provided on oDesk *indicates expert level or higher skill ability I use image software (i.e. Photoshop CS6, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. ****************************************************************************************** If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. PLEASE NO LENGTHY APPLICATION PROCESSES. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+

$38.89 /hr
2,787 hours
4.81
Paraloman Pulgo

Paraloman Pulgo

Overall Administrative Task / Sourcing Specialist...

Philippines - Last active: 9 hours ago - Tests: 2 - Portfolio: 6

Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

$5.56 /hr
13,436 hours
5.00
Mario V.

Mario V.

CS Consultant

Costa Rica - Last active: 1 month ago - Tests: 2

8+ years of QA, customer and technical support experience, oriented towards constant improvement. Built, trained and managed entire teams with people from all over the world. Highly adaptable and positive towards fast paced cultures and change. Strongly interested in long-term challenges. Even better if working with people all over the globe.

$23.64 /hr
7,731 hours
5.00
Dipesh Patel

Dipesh Patel

SugarCRM Expert Custom Solution Provider

India - Last active: 4 days ago - Tests: 2 - Portfolio: 14

I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

$22.22 /hr
3,788 hours
4.84
Jean Paul Paredes

Jean Paul Paredes

Phone Support,VA/PA,Data Entry,Email,Graphics Desi...

Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 14

In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS) - 4 years as Computer layout Artist/Designer (Printing Press) - 2 years as Computer Graphics Artist/Designer (Advertising) - 2 years as Call Center Technical Support Representative - 9 months as Data Analyst (Promoted) - Online Admin or Virtual Assistant - Print Artist/Designer & Virtual Assistant doing calls to real estate prospects in the US - 3 months working as Technical Support Representative for a Canadian Web Hosting Company - Customer Service Representative for Online PC Solutions - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate - Data Encoder and Keyword researcher assistant - Ebook Proof Reading - Admin Assistant/IT/Dispatch Control/Transportation Services - Real Estate Excel Macro Programmer - Taxi reservation - Zendesk Ticket Support - PHP/MySQL Database Programmer (Beginner/Hosting Websites) - Website Developer - Excel Macro Developer/Programmer - Online Gaming Trainee/Administrator - Autoit, VBScript, PHP, Javascript programmer Skills: - Technical Troubleshooting - Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners, and more. - Use/operate both PC and MAC computers - Editing photos using Adobe Photoshop CS3 - Experienced user of Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe InDesign CS3, Microsoft Excel, Microsoft Outlook - Handling technical calls. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Employee/Staff scheduler - Web Hosting Tier 1 Tech Support with basic Cpanel/Plesk. - Editing/updating product images online - Virtual Assistant - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar - Free Web Hosting with Cpanel - Free TK Domain - Basic PHP and MySQL - Paypal Integration and IPN - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

$5.56 /hr
10,452 hours
4.82