With 5+ years of customer service experience gained from call center/BPO handling US based accounts. Posses multi-tasking skills in data entry and web research, email & chat support. I'm also an IT student with knowledge in HTML and WP. Familiar with Amazon web services, eBay, Magento, Shopify product listing and inventory. Preparing bulk product import csv file with proper product title, SKU, creating unique product descriptions, keyword research using different tools, quantity, selling price and image cropping. Proficient in MS Office applications such as MS Word, Excel, Outlook & Google sheets with typing speed of 50 wpm with high level of accuracy.
With my years of experience as a personal assistant I will assure you that I am an asset to any individual I will be working with. I am an attentive, alert and hardworking individual. Over the years I have gained experiences in areas such as accounting, marketing, customer service rep. data entry and filing clerk. I am a quick learner with a 100% accuracy level. Work with me and I promise you will have no regrets.
Over 4 years of experience in a call center industry, I have developed my inter personal skills and knowledge in handling customers and doing data entry jobs. I am seeking opportunities online jobs. And apply my knowledge in this industry. I am honest, diligent and a person you can depend on when it comes to deadlines. I am also an internet savvy, can do web researching and work diligently. I am hardworking and pay attention to details. I can work with minimal supervision.
I'm down to earth and a God fearing person. I'm always positive in Life. I'm patient, dependable, resourceful, organized, result oriented, achiever/performer, and dedicated to work. I could also use my skills, expertise and experience in Customer Service, Technical Support and being a Sales Agent in achieving my goals to become a good asset in your company. *Accounts handled: >Amazon.com (Customer Service / Technical Support) >At&t Mobility (Customer Service / Technical Support / Sales Support) >Dental Insurance (Outbound and Inbound Sales Agent / Executive Assistant) >Google Account Listings (Inbound Sales Agent) >Cooltrade (Inbound Sales Agent) >Teleport Movers - Moving Company (Virtual Assistant / Sales) >Kindle Reviews (Virtual Assistant)
I want to utilize my expertise in providing excellent customer service. To be able to perform different jobs, to meet the qualifications and criteria of my employer/s. To be able to use my abilities to manage multiple tasks simultaneously, process a high volume of detailed work in a short time frame and to follow through on work assignments with limited supervision.
Using my skills for helping people, I can put into practice my customer service knowledge , I am self motivated and very eager to take any challenge. I have great skills with HTML/CSS webpage design , I have some experience with Website builders such as Wix. I also know some Web Form builders such as Wufoo, Jotform and Gravity Forms. I also have fast typing skills, MS-office Skills: Excel, Word, Power Point, Outlook configuration, Internet Search skills . My schedule availability currently is Sunday to Friday 6pm to 10pm (CST). Give me the opportunity ! I can be your best asset!
I am a very energetic candidate that will bring an outstanding service to your company and have a strong learning curve and the ability to easily grasp complex concepts. I can provide incredible customer service with the best skills and plenty of experience on Customer Service, Data entry , Collections and Marketing cold calling .It is with your organization that I hope to contribute in the degree of excellence and achievement.
Been to a customer service and technical support representative since 2007 up to the present.My experience help me a lot to be proficient and efficient worker.i am independent and confident to handle issues and I am very capable of handling multitasks. An enthusiastic, self motivated individual who always strives to achieve a very high standard in whatever is undertaken. Offers: the ability to motivate others, proven leadership abilities within team environment: extensive experience and understanding of the importance of customer service. My personal strengths include determination,consideration for others and the ability to use my initiative. I am able to talk to a variety of people and can explain my ideas clearly. Now that I have decided to be on my own, I am confident to say that I will double what I have given to the companies I have worked for.I'll get a job done as soon as possible. I am a highly motivated individual who has strong believes in providing excellent service in whatever aspects of task that I am given. I have worked in the field Customer Service and Technical support for a maximum of four years. I am a very hard working individual that is easy to work with, devoted and committed to my job, I have great communication skills that will facilitate excellent Customer Service in what ever area given. If provided the opportunity I will do my best to accomplish the task that is at hand.
I am seeking a position that requires either proficient English reading skills, good vocabulary, excellent listening skills, writing skills, and verbal communication skills critical to job performance, excellent organizational skills, and computer knowledge of Microsoft Word and Excel. I am a very self-motivated individual with the ability to work independently as a virtual assistant or as a collaborative team member with little to no supervision.
With over 4 years experience in customer service, I have developed excellent communication skills as well as data management skills. I understand the importance of meeting client needs and always have this goal in mind. I am looking for opportunities to provide quality customer/admin support and be an asset to your business.