I have 8 years experience in Customer Service, 5 of which are spent in the Quality Department. I have vast experience in using different quality tools such as QMT, QA.net, Verint. It also gave me knowledge with the use of Kronos & ADI systems, RTA, CMS, PCS Tool, EDAS and different C-SAT Tools. It also allowed me to develop my typing and listening skills. I am seeking opportunities that relates to customer service or any that requires both listening and typing skills.
Flowcharts Job Cost Overview
Typical total cost of oDesk Flowcharts projects based on completed and fixed-price jobs.
oDesk Flowcharts Jobs Completed Quarterly
On average, 7 Flowcharts projects are completed every quarter on oDesk.
Time to Complete oDesk Flowcharts Jobs
Time needed to complete a Flowcharts project on oDesk.
Average Flowcharts Freelancer Feedback Score
Flowcharts oDesk freelancers typically receive a client rating of 4.85.
This longtime Business Admin and Analyst knows her way around the office, whether it is in Sales, Logistics, AR or systems. As a MS Power User I have developed multiple Front and Back-End databases in Access, set up a myriad of reports both for Access and Excel, written lengthy Word Documents and Manuals and brought it all together in Powerpoint. Excellent command of Outlook and Supermailer. Additional languages: fluent Spanish and native German. Reliable internet and Skype for fast and easy communication. I can give you the edge with jobs involving: - Customer Service (Appointment-Setting, E-Mails, Follow Up Phone Calls) - Data Management and Analysis - Document Design, Proof-Reading, Writing and Editing - Administration, Data Entry and Data Conversion - Web Research and Usability Testing - On-line Training and Tutoring, Quizzes and Flash Cards I'm a very motivated professional and I have a high standard for quality.
10 years of highly successful software consultancy and technical documentation, and project management work experience in Singapore and in the Philippines. I am an honest professional with a strong focus on quality and timely delivery as can be seen on both my oDesk feedback and non-oDesk work achievements. Professional Certifications: oDesk Certified Technical Writer (top 3%), Brainbench Certified Technical Writer, ITIL®, DCSE®, and Certified Project Manager Worked for top US MNC accounts: Dell Computers, Hewlett Packard, and Cura Software Solutions Domains of Expertise: ★ Enterprise Software Consultancy (Desktop and Web Clients) ★ Business Consultancy ★ Software Consultancy ★ Operations Management ★ Project Management ★ Technical Training ★ Technical Documentation: ✎ Quick How-To Guide ✎ Software Installation Guide ✎ Administrator Guide ✎ User Guide ✎ Web / Online Help ✎ Visio Diagram ✎ Product Manual ✎ Training Manual ✎ Instruction Manual ✎ Operations Manual ✎ Use Case Documentation Interested in: • Technical documentation projects • Software consultant / trainer jobs
I have experience in data entry operation, web designing, IT help desk (networking and computer support), network management and customer service. I started my IT career with MS-DOS when there was no GUI based Windows platform. Along the way I gained experience with win3.x to Windows 7, Windows Server OS and several Linux distribution (Fedora, Ubuntu). I did my CCNA (Cisco Certified Network Associate) and currently working towards my CCNP (Cisco Certified Network Professional) certification. I have more than 5 years of experience in Networking, OS administration, troubleshooting and designing.
Professionalism is my number one priority. I take jobs seriously and I do my best to reach my employer's expectations. I always do my best to be productive and contribute positively. I am reliable, organize, keen to details, and responsible. I'm looking for a part-time jobs.
To be able to hone and improve my skills as a marketing executive in a startup company handling a consumer product geared towards men's personal care. Previous and current employment include handling preparation, development and execution of various communication materials ensuring to implement integrated marketing communications. Event organizing and implementation adds up to my experience. Most of my skills involve planning, creative thinking, cost efficiency and most of all ensuring that goals are met.
I am a seasoned legal industry professional looking to utilize my creative talents and management skills in a diverse company that can challenge me while recognizing the value I bring to their team. My experience umbrellas a broad area of skills including but not limited to drafting of civil, family, foreclosure, and workers' compensation pleadings, as well as as an astute understanding of litigation and discovery. Also within my legal background I have obtained very fast turn-around times and have all equipment neccessary for general and legal transcription. Outside of the law, writing is my passion and I have gained much experience in article and content writing enriched by SEO optimization. I look to gain as much experience as I can freelancing and am open to any type of position, short-term or long-term as well as contract as needed positions. My goal amongst the professionals at Odesk is to be the most valuable sought out contractor in my field and I willl do whatever it takes to get that high point and remain there. "Anything worth obtaining is worth fighting for."
Fifteen years experience with all types of administrative/clerical tasks, to include proof-reading, editing, technical writing (brochures, fliers, reports, etc.), correspondence, and project tracking (using my own Excel spreadsheets). I have also worked extensively with photo/graphics editing and desktop publishing and design. I have a bachelors degree in English, with a literary emphasis, but tend toward technical writing and editing as my major skill. I am a native English speaker and am exceedingly persnickety about form and grammar. Lots of experience with Microsoft Office suite software, but can easily take on a new program. I have personal experience with online selling and marketing, having run two successful Etsy shops for two years. I know my varied skill set and experiences will be an asset to you and your project!
I have 7 years of work experience as a high-impact contributor where my abilities and experience with Business Operations and Development are a significant factor to achieving company revenue and operational goals.