I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect CCP-V Citrix Certified Professional - Virtualization CCE-V Citrix Certified Expert - Virtualization CCA-N Citrix Certified Associate - Networking CCP-N Citrix Certified Professional - Networking Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.
Hardware Troubleshooting Job Cost Overview
Typical total cost of oDesk Hardware Troubleshooting projects based on completed and fixed-price jobs.
oDesk Hardware Troubleshooting Jobs Completed Quarterly
On average, 13 Hardware Troubleshooting projects are completed every quarter on oDesk.
Time to Complete oDesk Hardware Troubleshooting Jobs
Time needed to complete a Hardware Troubleshooting project on oDesk.
Average Hardware Troubleshooting Freelancer Feedback Score
Hardware Troubleshooting oDesk freelancers typically receive a client rating of 4.69.
Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.
Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.
With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.
I am looking for short and long term odesk jobs where i can help clients so they can focus on what they excel at. I am open doing remote support tasks (technical), web research and data entry, data manipulation in excel, VA type of work and transcription (including transfer of one media to another form). In my work, i make sure the clients are updated on where we are and the end-result is acceptable to the client's standards. You can find me here or in skype most of the time (skype id: help.me.mel). Hire me soon =)
My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.
I take pride with my excellent communication skills that has brought me this far and strong with my career. High professionalism is very important to me and efficiency is an essential skill of mine that helps me do great everyday. I don't forget to have fun, though. I have 3 years of experience as a Customer, Technical Support Representative and 2 years of Project Management, and a year of Complaints Management
Over the years I have been an IT enthusiast. I have developed a wide range of programs and configured applications to maximize their efficiency for personal and business use. I continuously seek for new challenges to gain knowledge and to stay in trend with technology. My goal is not to meet but rather to exceed my client's expectations.
I graduated from Broome Community College in Binghamton NY. In Quality Assurance, but my passion to help people motivated me to become involved in the call center industry since 2004, where I have also developed many new skills, such as customer service, technical support, Quality coaching among many others skills. Now I am seeking to apply my technical skills and abilities in quality to achieve an extensive experience during my involvement with an admired company at the position of technical support specialist or quality assurance representative.
Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)