Live Chat Software Developers & Support

Showing 37 freelancers

Live Chat Software Developers & Support

Showing 37 freelancers

  • Expert in Live Chat, Email and Phone Customer Service Representative.

    Expert in Live Chat and Ticket Management, Email and Phone Support for both Customer Service and Technical Support. With more than 10 years of experience on different Customer Service-related fields, I have developed myself to be a good and competitive … more

    Expert in Live Chat and Ticket Management, Email and Phone Support for both Customer Service and Technical Support. With more than 10 years of experience on different Customer Service-related fields, I have developed myself to be a good and competitive person and I am always willing to discover new heights in my career. I am also a highly proficient typist who keys an average of 75 wpm of precision. I am expert with most office software, including MS Office, Excel, Access, and PowerPoint.  less

    live-chat-software email-technical-support phone-support microsoft-excel microsoft-powerpoint google-docs customer-service customer-support data-entry 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1105 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Project Manager, Software Tester, Customer Support, Virtual Assistant

    Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries. My experience in the BPO industry for more than … more

    Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries. My experience in the BPO industry for more than 5 years honed my customer support and communication skills. Presently, I am a Project Manager in a software company where I manage about 10 web / mobile developers and 3 QAs. I assign tasks and make sure all tasks / fixes are done according to the given deadline / estimate. Also, I help our QA team create test scripts and conduct manual testing before an application is released. We are able to deliver about 3 software applications including mobile (for Demo) in less than a year. Tools use in monitoring projects are JIRA and Smartsheet.  less

    data-entry customer-service live-chat-software customer-support sqa software-testing email-handling atlassian-jira virtual-assistant project-management 00 more less
    • $3.89 HOURLY RATE
    • 4.8
    • 934 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Marketing strategist, Admin & Support, PPT Presentations

    Professional with 5 years experience in the area of attention and service to the customer, sales and marketing, working with the productivity objectives and targets aimed at the achievements of the company’s short and long term. ( Strong written and verbal communication skills in English )

    customer-service administrative-support ratail-sales-management email-handling email-technical-support chat-support internet-research live-chat-software marketing-strategy presentation-design 00 more less
    • $6.67 HOURLY RATE
    • 4.0
    • 453 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Industrial Engineer, Web Researcher, Marketing Analyst, Purchaser

    Focus on challenging projects in the area of supervision and coordination, always have a better performance for work and personal improvement. Management development in the area always taking into consideration the growth opportunities for a better life. To provide specialized … more

    Focus on challenging projects in the area of supervision and coordination, always have a better performance for work and personal improvement. Management development in the area always taking into consideration the growth opportunities for a better life. To provide specialized services to production departments, such as methods improvement, time study, Job evaluation and merit rating and to head new projects if required. To study the production and productivity of goods and services, taking into consideration technological, organizational, commercial, economic, financial, efficiency and optimization factors in production systems. To function as professionals in the workplace by fostering their ability to form, facilitate, lead, coordinate, and participate in teams as well as understand organizational processes and behavior. To prepare graduating engineers to effectively present and sell their solutions and to do so in the context of written, oral, and electronic media. To provide with the skills and ability to apply current technology to handle industrial issues and problems.  less

    sap email-handling computer-assembly email-technical-support telemarketing facebook-marketing internet-research activex active-listening administrative-support adobe-air computer-networking computer-repair computer-maintenance interviewing engineering-drawing microsoft-excel html live-chat-software 00 more less
    • $6.67 HOURLY RATE
    • 4.5
    • 74 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 6 TESTS
  • Ultimate "Go-To" - CSR/VA/Recruiter/Proj&Team Manager/Data Analyst

    Having spent the last 7 years working in Customer Service industry, I have had such opportunity to hone my skills in the areas in which I am at my best and improve in areas which needs more work. My core … more

    Having spent the last 7 years working in Customer Service industry, I have had such opportunity to hone my skills in the areas in which I am at my best and improve in areas which needs more work. My core competency lies in providing reliable service with high integrity, honesty and justice. I simply uphold that being good at what u do and loving what you do works hand in hand to produce a very satisfying result. My main objective is to be able to find a job where I can utilize my skills and maximize my potential in the fields of Customer Support, Project Management, Underwriting, Finance, Administrative Support, and Business Services such as Recruitment. I have been working from home since 2009 and overtime, I have developed into a reliable staff. Client satisfaction and career growth is what motivates me to always be at my best in anything I do. What I can offer: Technical support from VOIP to VPN setup/connections Customer support with fluency in platforms such as Zendesk, Velaro chat client, Salesforce, Limelight CRM, Outlook and the rest of the Microsoft office system. (all channels: emails, live chat, phone) Virtual Assistance/Personal Assistance Recruitment Assistance Data Entry/Document Processing Order Processing Phone-based support Blog and Social Media Management Work Capability: Desktop running in Quad-core processor with 4 GB RAM and Windows 8 Laptop running in Core i3 3rd Gen with 4GB, Windows 8 and Office 2013 suite High-grade headset(logitech) DSL internet of upto 3Mbps (speedtest result: http://www.speedtest.net/result/--.png) 2 Back-Up Plug-IT broadband Interenet: a) 3G/HSDPA with speed of up to 7Mbps b) LTE with speed up to 42Mbps Dedicated Home Office Space with standby generator in case of power-outage. My rate varies depending on the job and always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fits what you're looking for.  less

    customer-service technical-support market-research internet-research customer-support project-management magento salesforce-app-development call-handling live-chat-software email-technical-support underwriting email-marketing microsoft-outlook-development microsoft-excel microsoft-word zendesk call-center-management recruiting 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 8828 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 11 TESTS
    ASSOCIATED WITH:
  • Proficient English Customer Service Guru

    Over the past five years, I have provided herculean customer service, by means of many helpdesk solutions such as Zendesk; WHMSC ticketing and billing system; Spiceworks; Online Chat Centers (OCC); and Provide Support. Additionally, I have experience using customer relationship … more

    Over the past five years, I have provided herculean customer service, by means of many helpdesk solutions such as Zendesk; WHMSC ticketing and billing system; Spiceworks; Online Chat Centers (OCC); and Provide Support. Additionally, I have experience using customer relationship management (CRM) systems, such as Salesforce. Furthermore, my customer service skills are refined by a pristine speaking and writing style, accompanied by the technical know-how to get the job done efficiently. Sharp attention to details and keen listening skills have developed my proficiency in using ticking systems. My nifty, creative, native English written communication skills has nurtured me into being extremely proficient at email and live-chat customer support. Sprinkled with my scrumptious native English verbal finesse makes providing fluent and effective telephone support as easy as breathing. These when coupled with reliability, politeness, patience, versatility, diligence, willingness, and my ability to learn, synthesizes customer service as my second nature. My skills have molded a diligent, friendly, reliable, competent, and well organized contractor, whose mission it is to give your customers the best service of their lives, beyond reproach. You can be assured that sublime customer service support will be provided, whether it be by ticketing system, email, live-chat, or telephone.  less

    customer-service zendesk virtual-assistant email-handling call-handling live-chat-operator data-entry customer-support call-center-management chat-support live-chat-software crm blog-writing article-writing content-writing internet-marketing sales-promotion online-help skype google-docs order-processing order-entry google-spreadsheet telephone-skills phone-support helpdesk-support hardware-troubleshooting windows-7-administration technical-support email-technical-support windows-xp-administration microsoft-excel microsoft-word microsoft-powerpoint 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 2767 HOURS
    • TRINIDAD AND TOBAGO
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 19 TESTS
  • FULL TIME JOBS / 3 YEARS OF BPO EXPERIENCE / 5 YEARS OF EXCELLENCE

     I can work under pressure with less supervision. I can motivate people one way or the other. Multi-tasking is one of my specialties. I have been through different companies which enhances my skill in both managerial and supervisory. my job … more

     I can work under pressure with less supervision. I can motivate people one way or the other. Multi-tasking is one of my specialties. I have been through different companies which enhances my skill in both managerial and supervisory. my job experiences are as follows: Account Coordinator Hire Date: July 2011 Interim for 3 Months End of Interim: October 2011 Duration: July 2011- May 2013 PanAsiatic Call Centers Inc. Operations Supervisor – Supervisor Group Team Tier 2 May 2011- July 2011 PanAsiatic Call Centers Inc. Operations Supervisor- Tier 1 October 2010 – May 2011 PanAsiatic Call Centers Inc. Subject Matter Expert (SME) September 2010 – October 2010 Technical Education Skills and Development Authority RTC- Talisay Position Title: Administrative Assistant Location: TESDA Compound RTC-Talisay, Talisay City Negros Occidental Duration: March 2009- June 2010 Work Description: Answering Phone Calls, Attend queries regarding training programs, Encoding of Training Certificates, Recording and Release of Training Certificates, Monthly MONET Monitoring, Perform other assigned Tasks. EDSAI Enterprises Position Title: Assistant Manager Location: Magsaysay St. Talisay City Negros Occidental Duration: January 2009 – March 2009 Work Description: Responsible in checking remaining stocks, observing employees during business hours, Reporting Documents, Acting Manager when Manager is not around, Perform other assigned tasks. REBORN MARKETING Position Title: Marketing Head Location: Talisay City Negros Occidental Duration: April 2008- December 2008 Work Description: Responsible for Customer Service, Recruitment for additional Cients/Customers, Attending Clients Comments and Suggestions.  less

    administrative-support phone-support bpo-call-center call-center-management telephone-skills microsoft-excel microsoft-powerpoint inbound-marketing driving tagalog teaching-english welding chat-support live-chat-software recruiting appointment-setting customer-service 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 9 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Content Manager (HTML), Virtual Assistant, Email Support, Multi-tasker

    Self-motivated and very dedicated when it comes to work. Well-organized and task-driven person. Exceeding expectations is the goal. HTML | Salesforce | Wordpress | Mailchimp | Highrise | Zoho Experiences in: Content Manager for Wordpress Virtual Assistance Customer Support Sales Email Support Lead Generation and … more

    Self-motivated and very dedicated when it comes to work. Well-organized and task-driven person. Exceeding expectations is the goal. HTML | Salesforce | Wordpress | Mailchimp | Highrise | Zoho Experiences in: Content Manager for Wordpress Virtual Assistance Customer Support Sales Email Support Lead Generation and Qualification Web Research & Data Entry Blog management Recruiting Officer *Fluency in both written and oral English * Reliable in providing excellent service * Guaranteed trustworthy * Exceptional time management skills * Typing speed = 55 words per minute * Fast learner * Very keen to details * Open-minded  less

    data-entry email-handling email-technical-support administrative-support customer-service account-management live-chat-software wordpress 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3333 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 10 TESTS
  • Prince Gift

    Greetings :) My name is N Naveen Gift. I hold an engineering degree from a prestigious institution in India. I am an expert at customer service(Experience at Firstsource Inc), blogging, translation, transliteration, transcription, writing, editing, proofreading, softwares. I own 3 … more

    Greetings :) My name is N Naveen Gift. I hold an engineering degree from a prestigious institution in India. I am an expert at customer service(Experience at Firstsource Inc), blogging, translation, transliteration, transcription, writing, editing, proofreading, softwares. I own 3 websites - www.newdelhifreeads.com . I have worked as admin and translator for iCall(www.icall.com) website and application translation. I worked as web admin and editor for Boston Online Marketing. Few others include al-dubaitranslators, somya translators and translators.net, scriptlance and two others. I am fluent in English & Hindi. If given a chance to work for you, I will do my best ultimately achieving professional excellence and a good work relationship with you. AM AVAILABLE 45-50 HOURS A WEEK.  less

    adobe-photoshop live-chat-software content-writing virtual-assistant management-development customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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