Hello and welcome to my profile page, I am a Certified Professional Bookkeeper, Virtual Assistant and Notary Public in the state of Connecticut currently accepting new clients for bookkeeping and administrative assignments. My skills include, but are not limited to, Quickbooks, Freshbooks, Xero, Excel, MS Word, Powerpoint. I have experience in payroll, accounts receivable, accounts payable, and loan signings (as a Notary within Connecticut) I am reliable, prompt, detail oriented and pleasant to work with. Even more important is the fact that I really enjoy my work and I love helping businesses become more efficient. I offer new clients the opportunity to have a small complimentary test project completed before they make a decision before making a financial investment in my services. I am confident that you will be pleased with my work. As always, thank you for your time and have an amazing day.
Live Chat Operator Job Cost Overview
Typical total cost of oDesk Live Chat Operator projects based on completed and fixed-price jobs.
oDesk Live Chat Operator Jobs Completed Quarterly
On average, 42 Live Chat Operator projects are completed every quarter on oDesk.
Time to Complete oDesk Live Chat Operator Jobs
Time needed to complete a Live Chat Operator project on oDesk.
Average Live Chat Operator Freelancer Feedback Score
Live Chat Operator oDesk freelancers typically receive a client rating of 4.56.
Maria Victoria Martinez Agency Contractor
Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro
I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.
> oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation
Hello! Thank you for stopping by to view my profile. I am a Top Rated freelance virtual assistant specialising in digital customer service support through various channels for busy small businesses. I am proud to have a strong background, over 3,700 hours through oDesk and fantastic reviews from my happy clients! I use a Windows 8.1 laptop, Android smartphone and I am proficient with a range of VoIP, live chat, office suite, communication, CRM and email applications. When I'm not putting pen to paper (or more often, fingers to laptop keys) I enjoy crochet, fitness walking, volunteering for various charities and organisations, reading, cooking and living in my little house by the sea.
Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)
My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry
I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile
Effective communication is my strongest point. I excel in both written and spoken English. The written output is free of grammatical errors; and the speech is clear, graced with neutral accent. For two years, I worked as a voiced customer service representative for a distinguished American telecommunications company, AT&T, for their DSL customer service and technical support line of business via call center companies, Sitel and Convergys. More recent work experience is being a Virtual Assistant for two years now, handling live chat support, customer care, article writing for SEO, data entry, order tracking, workforce and operations management, and other managerial tasks. I have working knowledge of applications such as Microsoft Office, Google Documents, Wordpress, Zopim, etc.; and I am easily trainable with those I may not be familiar with. Availability is never an issue. I am always online, accustomed to extensive and shifting work hours after years of working in such environments. Find no less than excellent customer service, effective communication, and eagerness to take on other tasks from a Virtual Assistant with vast experience.
I've been part of Call Center & Customer Services through Phone & Live chat for over 6 years now. Along with customer services, I'm also good at all back end task related to Data entry, Data collection / processing / analysis, Ms-Office, emailing, etc. I've been always recognized & rewarded several time by current employer for my ability of taking quick decisions and balancing customer service & business requirement at the same time. My goal is to provide excellent service to my employer / clients / customers as per their expectation & TAT. More than money, I'm looking to have a long lasting business relationship with my clients & do everything possible for the growth of their business..