LogMeIn Rescue Freelancers

Showing 17 freelancers

LogMeIn Rescue Freelancers

Showing 17 freelancers

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Logmein Rescue Job Cost Overview

Typical total cost of oDesk Logmein Rescue projects based on completed and fixed-price jobs.

oDesk Logmein Rescue Jobs Completed Quarterly

On average, 0 Logmein Rescue projects are completed every quarter on oDesk.

0

Time to Complete oDesk Logmein Rescue Jobs

Time needed to complete a Logmein Rescue project on oDesk.

Average Logmein Rescue Freelancer Feedback Score

Logmein Rescue oDesk freelancers typically receive a client rating of 5.00.

5.00

Last updated: February 1, 2015

  • Tech Support Specialist - Help Desk Specialist - Managed IT Services

    I would like to contribute my 16 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also … more

    I would like to contribute my 16 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Helpdesk Services (You can outsource your helpdesk to us) Remote Monitoring and Management of your systems Managed Antivirus and Security Managed Online Data Backup Asset Management Patch Management Preventive Maintenance Third Party Vendor Management Email Security Unlimited Phone/Chat/Remote Support Detailed Reports and much more… Other services that we support and offer are: Office 365 SharePoint VOIPO Dropbox Migrations/Deployments and many more, just ask...... Your business does NOT have to be local. We offer these services to businesses out of state as well. Our Small Business solutions can be done remotely.  less

    helpdesk-support remoting customer-service windows-xp-administration technical-support logmein-rescue 00 more less
    • $16.00 HOURLY RATE
    • 5.0
    • 63 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical Support with Customer Support Background

    Technical Support: • Application installation, maintenance and monitoring functions to ensure that both functional and business specifications are met. • Stay current with system information, changes and updates by providing training and knowledge transfer regarding new/modified process that was implemented after … more

    Technical Support: • Application installation, maintenance and monitoring functions to ensure that both functional and business specifications are met. • Stay current with system information, changes and updates by providing training and knowledge transfer regarding new/modified process that was implemented after the deployment of new release. • In-depth root analysis about the reported issue, by providing alternative solution, investigation, traces logs, and ensuring database integrity, considering both back-end data and front-end accessibility for end-users. • Gathering and analyzing user\clients’ needs for business requirements to determine feasibility of design within time constraints. • Design, develop and modify customized templates based on the customer requirements. • Provide assistance to other L2 team, if they require further investigation for integrated application on XPP such as EDI, EDI for All, IFS and SI. • Checking all post deployment issue and making sure that there is address accordingly as it might have a big effect in production after the deployment of the new release. • Replication of reported issue in, direct application testing and validation of procedures • Store, retrieve, and manipulate data for analysis of system capabilities and requirements. • Work with release coordinator and development to investigate complex issues, identify and implement solutions to re-occurring problems. Customer Service: • Handles inbound calls,chat and email from LinkSys clients on installing/troubleshooting their networking devices by identifying the main problem and providing step by step instructions to help the client solve the problem. • Receive incoming calls for processing of customers’ requests for replacements of LinkSys products to ensure customer’s requirements are satisfied. • Handles by processing Return Merchandise Agreements (RMA)/replacement requests thru filling up request form on name, shipping address, date/place purchased, model #, credit card information and sending it to Head Quarters; complaints from technical support; status of replacements and orders and rebates in a timely manner to ensure consistent and high quality customer service. E-mails to Customer Service Urgent Support for complicated cases. • Meets KPIs of ACD time of 5 minutes per call; and a QA grade of at least 90% by adhering to the call handling process of gathering complete information, opening and closing spiels, customer service, enthusiastic and lively voice, English proficiency and first call resolution to provide quality customer service.  less

    teamviewer logmein-rescue crm user-acceptance-testing customer-support wireless-network-implementation microsoft-sql-server-administration itil helpdesk-support mysql 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED ARAB EMIRATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Dedicated & Driven IT Professional

    Dedicated and driven IT professional with comprehensive and expansive expertise in managed IT services, software application implementation, multiple operating systems support, training and troubleshooting of multiple software applications and hardware/equipment platforms.

    joomla adobe-photoshop adobe-fireworks adobe-dreamweaver microsoft-access microsoft-word microsoft-exchange-server windows-administration google-analytics website-analytics web-content-management logmein-hamachi logmein-rescue teamviewer 00 more less
    • $50.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • IT Specialist

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the … more

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.  less

    css css3 html html5 javascript jquery customer-support email-technical-support helpdesk-support logmein-rescue 00 more less
    • $16.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
  • I.T. Professional + Customer Service Expert

    For the past years I have branched out to Customer Service taking on Technical Support, Customer Support, and Call Quality Assurance posts for multiple Technical Services provider companies. It is during these times that I have developed excellent inter-personal skills … more

    For the past years I have branched out to Customer Service taking on Technical Support, Customer Support, and Call Quality Assurance posts for multiple Technical Services provider companies. It is during these times that I have developed excellent inter-personal skills, task management, and business insight. My core strengths lie in the fact that I am well versed in a wide array of I.T. related skills including, but not limited to: Desktop OS system support, deployment, and maintenance, VOIP systems such as Five9, Avaya OneX, etc., CRM Systems such as Salesforce, Ninjato, etc., Call Management software such as AVAYA CMS. I am also very handy with productivity tools such as Microsoft Office, Google Docs, OneDrive, Dropbox, etc. These are only some of the strengths that I possess, and I know that I can bring much more to the table when given the chance.  less

    technical-support windows-7-administration web-design virus-removal logmein-rescue helpdesk-support computer-hw-installation computer-networking windows-8-administration microsoft-visual-basic microsoft-excel-powerpivot 00 more less
    • $4.44 HOURLY RATE
    • 3.3
    • 901 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • I.T Professional / Chat Support / Technical Support / iOS support

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS device troubleshooting, documentation, data controlling, data entry and data migration can … more

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.  less

    computer-networking email-handling windows-xp-administration microsoft-word microsoft-excel windows-7-administration customer-service virus-removal logmein-rescue teamviewer technical-support chat-support computer-maintenance computer-repair crm email-technical-support 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 6414 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • IT Director and Consultant

    I have 7 years of experience in the call center industry. I started on the ground floor or a call center so i know how to work on a shoestring budget while not sacrificing quality. The company i work for … more

    I have 7 years of experience in the call center industry. I started on the ground floor or a call center so i know how to work on a shoestring budget while not sacrificing quality. The company i work for has become quite successful, which has allowed me to gain experience with the other end of the spectrum of hardware and software budgets. I have experience with several different hosted phone systems as well Windows servers, Cisco and Sonicwall firewalls, and most Dell switches and servers. I have also had an active roll in the management aspect of our business. This helps immensely with my IT work. With my experience with many other clients, it makes it much easier to explain to a client from the very beginning that there may be a better way to approach a program, it can save many wasted hours and unhappy emails and phone calls from clients when things do not go as smoothly as they hoped because they are going through the same learning experience that we have seen other clients go through. This, of course, must be approached delicately and what the client decides is final. Generally though, the new clients will agree that our suggestions make sense and appreciate the effort to save time and money.  less

    microsoft-excel microsoft-word microsoft-powerpoint microsoft-exchange-server logmein-rescue five9 00 more less
    • $55.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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