Process improvement Freelancers

Showing 14 freelancers

Process improvement Freelancers

Showing 14 freelancers

  • Customer Service / Order Management / Data Entry / Researcher

    With three years of experience working in the corporate world, I have learned to acquire good interpersonal skills which are needed in my customer-oriented job experiences. I am well-trained in providing managed support services to multinational companies across the North … more

    With three years of experience working in the corporate world, I have learned to acquire good interpersonal skills which are needed in my customer-oriented job experiences. I am well-trained in providing managed support services to multinational companies across the North American Geography reducing cost but providing high levels of performance and customer-oriented services and am looking forward to assisting and performing administrative services for individuals or companies. I also have experience in Microsoft Office applications and currently being employed as a Process Manager of a software auditing firm.  less

    customer-service email-handling email-technical-support data-analysis microsoft-excel microsoft-word technical-support financial-analysis telephone-skills snagit virtual-assistant google-docs google-spreadsheet data-entry internet-research administrative-support process-improvement order-processing medical-records-research medical-writing 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 1055 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Expert in Accounting / Quickbooks & Other support Management tasks

    My objective is to provide high quality services to my buyers / clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn fair amount of money and to develop good relationship with people around the globe whom i work for.

    bookkeeping accounting hrm intuit-quickbooks myob-administration xero tax-preparation salesforce-app-development sales-management project-management process-improvement proofreading sage-peachtree-complete-accounting peachtree-accounting 00 more less
    • $35.00 HOURLY RATE
    • 4.8
    • 9576 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Project Manager, Joomla and Wordpress Developer, TSR/CSA Manager

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen … more

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen field putting personal growth and development in priority rather than personal interest. I treat a company with respect and I take care of it like it was my own. I go beyond extra mile if necessary and proactively ensure company's success.  less

    project-management website-development adobe-photoshop wordpress joomla cs-cart interspire zend-framework risk-management web-content-management microsoft-excel minitab audio-production article-writing magento prestashop process-improvement crm six-sigma sap-fico seo 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1949 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 8 TESTS
  • ITILv3 Foundations Certified / Microsoft Professional / Tech Writer

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn … more

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn new things while providing top notch services to my clients. I aim to build a solid reputation in the oDesk community by providing my clients their time and money's worth. Over the last 9 years, I have worked in the customer service industry, providing support for technical related concerns for Toshiba Computers, Dell Computers and most recently, for enterprise IT Service Desks. For the last five years, I had been working as a Technical Trainer for service desk agents. For the past year, I held the responsibilities of a Global Training Coordinator where I am tasked to ensure that Training for IT Services are rolled out to all Global Processing Centers (GPCs). Previous to the post above, I had been a Help Desk Training Specialist for service desks for more than five years where I worked for the successful transition of four different accounts. I hold certifications for ITIL V3 Foundations, Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 and a Yellow Belt for Six Sigma. Please feel free to contact me. I am available at your service.  less

    customer-service helpdesk-support technical-support customer-support hardware-troubleshooting process-improvement 00 more less
    • $6.99 HOURLY RATE
    • 5.0
    • 1582 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 12 TESTS
  • Customer service, Order Management, Gen. Accounting, Admin, Media

    I would like to build a long term partnership with an employer to be part of it's business' progress/growth. I consider a highlight in my career being part of a pioneering team that successfully transitioned order management work … more

    I would like to build a long term partnership with an employer to be part of it's business' progress/growth. I consider a highlight in my career being part of a pioneering team that successfully transitioned order management work from a company's U.S. office to the Philippines. With a pro-active attitude, ability to be on top of a situation, initiative and being able to work independently, I was able to deliver and even exceed expectations with the accounts assigned to me.  less

    customer-service order-processing administrative-support process-improvement project-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1338 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Technical Architect (SaaS, IaaS, Cloud)

    Performance driven, highly motivated Information Technology Professional with more than 7 years of extensive experience in Software Design, Development, Release, Continuous Integration, Build Automation and Architecture of medium to large scale applications. Serving one of biggest software development organization with … more

    Performance driven, highly motivated Information Technology Professional with more than 7 years of extensive experience in Software Design, Development, Release, Continuous Integration, Build Automation and Architecture of medium to large scale applications. Serving one of biggest software development organization with infrastructure backed with AWS (Amazon Web Services) and Amazon EC2 (Elastic Computer Cloud), as a Technical Architect with specialization in Continuous Integration and Build Automation. Served at offshore for two of the Fortune 100 companies, Bank of America Corp. – USA and Freddie Mac – USA, as a part of software development team. Specialties ▪ Continuous Integration, Delivery and Build Automation. ▪ Distributed applications development in tools including Microsoft .Net, Java and Python. ▪ SQL programming. ▪ Strong communication and interpersonal skills with high motivation of social relationship.  less

    c# .net-framework microsoft-visual-basic java ado.net unix-system-administration mysql sap-sybase-adaptive-server-enterprise powershell amazon-ec2 t-sql linux-system-administration ruby ruby-on-rails software-debugging process-improvement apache-ant jenkins tortoise-svn continuous-integration apache-maven python amazon-web-services amazon-rds devops saas bash-shell-scripting nagios 00 more less
    • $44.44 HOURLY RATE
    • 5.0
    • 5516 HOURS
    • SWEDEN
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 9 TESTS
  • 13 YRS Exp. AGILE PROJECT MANAGER / PROCESS ENGINEER (FULLTIME ODESK)

    --Highly motivated and results-oriented Project Management professional with extensive experience in Project Management Standard and Agile methodologies. --Highly experienced in using online project management tools such as Basecamp, Jira (w/ Agile Greenhopper), Confluence, Mindmeister Mindmaps, etc. --Adept in PPS (People … more

    --Highly motivated and results-oriented Project Management professional with extensive experience in Project Management Standard and Agile methodologies. --Highly experienced in using online project management tools such as Basecamp, Jira (w/ Agile Greenhopper), Confluence, Mindmeister Mindmaps, etc. --Adept in PPS (People Process System) for project initiation and Ishikawa Diagram for problem solving --Practicing Six Sigma DMAIC principle (Define, Measure, Analyze, Improve, Control) --Strong background in Business Process Flow and working knowledge of ISO 9001-2000/2008 standards --Advance skills in MS Excel (look-up reference functions, pivot table, filter, data crunching, macros, graphs) --Highly regarded for a proactive attitude and an ability to think laterally, providing ideas and solution --Quick learner, adapting easily to new protocols and changing environments --Excellent interpersonal skills, confident in interactions with individual at all levels --Profoundly committed to deliver on time an accurate, market-oriented, and a revenue generating projects  less

    project-management agile-software-development process-improvement microsoft-project microsoft-visio atlassian-jira atlassian-confluence atlassian-greenhopper scrum mind-mapping balsamiq basecamp six-sigma 00 more less
    • $16.67 HOURLY RATE
    • 4.7
    • 5496 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 9 TESTS
  • Expert Admin/Coordinator Specialist

    Over the last 16 years, I have performed every role starting from front desk reception moving onward to contract coordination. My core competencies are in contract management, database reconciliation, process analysis and event planning, in addition to all forms of … more

    Over the last 16 years, I have performed every role starting from front desk reception moving onward to contract coordination. My core competencies are in contract management, database reconciliation, process analysis and event planning, in addition to all forms of administrative support (e.g. domestic/international travel arrangements, travel expense reports, presentation preparation, etc.) I am seeking opportunities to utilize my varied skills to improve/increase your workflow and help your business grow in a logical and responsible way. I am bilingual (English/Spanish), highly proficient in using standard MS Office software, instant messaging and video chat platforms (including AIM, GTalk and Skype) and am an experienced social media user and blogger.  less

    microsoft-excel microsoft-word microsoft-powerpoint data-entry translation-spanish-english microsoft-outlook-development mac-os-app-development apple-iwork blog-writing pinterest-marketing google-searching google-docs travel-agent event-planning event-management contract-drafting word-processing process-improvement administrative-support skype virtual-assistant telephone-skills calendar-management clerical-skills email-handling internet-research presentations lotus-notes customer-service proofreading twitter-marketing facebook-marketing 00 more less
    • $22.22 HOURLY RATE
    • 4.9
    • 2087 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Administrative Professional

    During the last 17 years, I've been employed as an Operations Manager, Administrative Assistant, Executive Secretary, Office Manager and Business Process Manager with an emphasis on Sarbanes Oxley Compliance. I left my most recent position as the Operations Manager … more

    During the last 17 years, I've been employed as an Operations Manager, Administrative Assistant, Executive Secretary, Office Manager and Business Process Manager with an emphasis on Sarbanes Oxley Compliance. I left my most recent position as the Operations Manager of an internet retail company, having grown the business from 3 outsourced employees working from their homes, to a company with a rapidly expanding brick an mortar location and 35+ employees. While an accomplishment like this is very rewarding, I felt the owners were steering too far from their original mission statement and were not providing the support needed for such rapid expansion. I've developed exceptional written and verbal communication skills and enjoy working with fellow employees, customers and vendors to develop beneficial relationships. I'm adept at both Dos and Mac operating systems, proficient in all Microsoft applications, Google Docs, task management systems including Omnifocus and Asana and several cloud based platforms. I'm able to follow direction well, have a keen eye for detail and type 55 wpm without errors. During the course of my freelance employment I have completed many transcription and data entry projects, created and maintained Excel spreadsheets, databases in Microsoft Access and have been responsible for creating standard processes for task completion and resolving disputes. I have a pleasant, clear speaking voice, have access to both Skype and Google Voice and have expertise in using online meeting,desktop sharing, and video conferencing software. I'm very detail oriented but don't get bogged down by intricacies, capable of working in unsupervised situations and meeting deadlines.  less

    project-management administrative-support microsoft-excel microsoft-word microsoft-outlook-development proofreading copywriting process-improvement microsoft-access accounting bookkeeping internet-research customer-service telephone-skills transcription data-entry intuit-quickbooks customer-support 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 3124 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 15 TESTS
  • Result Driven and Customer Focused Administrative Support

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work … more

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)  less

    customer-service call-center-management email-handling microsoft-powerpoint microsoft-word data-analysis microsoft-excel virtual-assistant microsoft-visio social-media-marketing administrative-support internet-research data-entry microsoft-project data-encoding google-searching process-improvement technical-support chat-support presentations email-technical-support hootsuite project-management content-writing wordpress basecamp facebook-marketing 00 more less
    • $6.00 HOURLY RATE
    • 4.9
    • 3389 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 16 TESTS
    ASSOCIATED WITH:
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