Processing Job Cost Overview
Typical total cost of oDesk Processing projects based on completed and fixed-price jobs.
oDesk Processing Jobs Completed Quarterly
On average, 6 Processing projects are completed every quarter on oDesk.
Time to Complete oDesk Processing Jobs
Time needed to complete a Processing project on oDesk.
Average Processing Freelancer Feedback Score
Processing oDesk freelancers typically receive a client rating of 4.91.
My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.
Carla Coria Agency Contractor
My objective is ideally to find a long-term (Part-time or Full time) job where I can work from home in the translation, customer service, or Graphic Design field. Thanks to oDesk, I've had the joy of working for some amazing companies as a Bilingual Support Manager (ES-EN) for the past 2 years. Before moving to oDesk I worked as a Dish Network Rep. here in Argentina for the States and personal translator/secretary for my employer who handled these US Dish Network Accounts for 5 years. I also worked as a law firm secretary, I'm a Law student and I'm working to obtain my Juris Doctor. My native tongue is Spanish, however, I was raised up in Columbus, Ohio so my English is fluent and I'd be more than happy to offer a voice call demonstration on Skype or any other available voice call service to verify my pronunciation and common knowledge of both languages. I have taken the Spanish- English Translation tests here on oDesk and I'm in the TOP 10% of test takers. I'm very responsible with due dates and easy to get a hold of online if anything should come up. I'm in the -3 GMT Time zone and available during US office hours. Well, that's about it! Feel free to browse around my profile or get in touch with me - I'm a proud 5 star contractor! Hope to work with you soon!
I believe you should do the job right or not at all, I do quality work in every project that I take on at a reasonable price. With over 10yrs of experience working with all Microsoft Office programs I am also well qualified. My aim is to be one of the more dependable oDesk professionals, providing consistently excellent quality of work. I am a results-oriented, knowledgeable and a reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver
Extensive experience in entering products in Magento, data preparation, research, uploading images and descriptions, and creating custom options. I have also managed a small data entry team for Magento, developed standard practices, edited and checked entries and monitored work progress. 6 years solid experience in Facilities Management/ Helpdesk/Customer Service Operations. 4 years of solid experience in successfully leading and managing project transitions, training and knowledge transfers from U.S. and Asia-Pacific counterparts. Excellent verbal and written communication skills honed through traveling and exposure to cross-cultural settings and cross-functional, multi- regional teams. Highly skilled in collaborative work across multiple countries and teams.
I am a circuit enthusiastic, who find happiness in circuit designing. Currently I am working as an Ad-hoc assistant professor in College of Engineering, Trikaripur. I have completed post graduation in power electronics and graduation in Electrical and Electronics Engineering. I have done many projects and really like to do more in Arduino and simulink. .
Chazz J. Agency Contractor
I want to grab this opportunity to share my knowledge, skills and abilities I've acquired on my education and especially my professionalism to work as a Good Employee. Services Offered: - HTML - CSS Coding - Adobe Photoshop - Image Manipulation - eCommerce (MagentoGo and Shopify) - FTP Clients - KompoZer - Notepad++ - Professional Data Entry - Data Collection - Scrubbed - Social Media Research - Web Research - Data Gathering - Contact Information - Lead Generation - MS Office - Google Drive - Spreadsheet - PDF Reproduction - Audio - Video Editing - Dropbox Api - Proxy/Emails
Excellence in the fields of virtual assistance, Recruitment/HR services,collections, customer support, data/payment processing, and project management. Have more than 5 yrs experience in team handling in the above work areas with expertise in data analysis, dispute resolution, escalation handling and publishing of all relevant reports.Have undergone six sigma green belt training and am currently working on project for certification.
My core competency lies in screen music and sound, especially in sound/SFX/music for animation. I am also proficient in various web design programs including HTML, Adobe PhotoShop, Shockwave, Dreamweaver, FrontPage and others. Extensive use and knowledge of end user programs and browser integration problems for web page design. Can function independently on multiple projects. Organic SEO (Search Engine Optimization), Online Business Development, Marketing and Market Research, Technical and Creative Writing.
Detailed oriented IT professional with 10+ years of experience in help desk support, data analysis and hardware/software troubleshooting. Proficient in office desktop software and operating systems, database reporting and applications. Highly organized, efficient and self learner, skilled in a variety of technical, customer support and office tasks.