More than 15 years of miscellaneous programming; 10 years of dedicated commercial web development; 7 years of internet hosting solutions consulting; 5 years of team leading and web project management; 4 years of CPU driven micro-controllers and low power circuits engineering; Web Developer, Team Leader, Creative Entrepreneur, Solution Consultant. Original and innovative. Approaching problems in investigative manner. IELTS overall band score 7.5
Get Your Remote Computer Support Project Started Today!
Post your remote tech support project on oDesk and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.
Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On oDesk, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).
Remoting Job Cost Overview
Typical total cost of oDesk Remoting projects based on completed and fixed-price jobs.
oDesk Remoting Jobs Completed Quarterly
On average, 1 Remoting projects are completed every quarter on oDesk.
Time to Complete oDesk Remoting Jobs
Time needed to complete a Remoting project on oDesk.
Average Remoting Freelancer Feedback Score
Remoting oDesk freelancers typically receive a client rating of 4.72.
I am Apple Certified Mac Technician, Windows & Virtulaization Support Professional, Windows and Network Specialist. I am experienced and very familiar with Apple/Mac Microsoft, HP, dell and All Major computer and IT Brands products. I have more then 5 years of experience in Apple and Microsoft support. Having experience of Apple authorized service centre and currently i am working Remotely in a IT Company of LA USA as Apple and Windows Support Engineer. Fluent in english speaking writing and listening. And i am familiar with Connect Wise ticketing system and LabTech tool for worry free IT services. Holding a ACMT and lot of support and remote support experience, I offer insightful recommendations on the design, implementation and support of VMware (ESX/vSphere), XSANServer, XSANApp, Mac Professional Support, Windows Remote Desktop Services and Windows Server solutions. I am experienced with Google Apps. From setup and registration through migration and post implementation support. ESXi and WMware Expert.( Mac and other Operating systems in ESXi and VM Virtual environment)
Nathaniel Parsons Agency Contractor
My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.
Romeo P. Agency Contractor
DevOps: Distributed Infrastructure/Applications Production/Development Support, Tier II & III network support and troubleshooting. Remote/Onsite, specializing in deployment and provisioning, troubleshooting. Experience working with development, operations, QA, management. Insurance, Banking, Construction, Utilities and Hospitality industries OS: Unix/Red Hat, AIX, CentOS, Ubuntu, Centos, Windows Server Web Servers: Apache, IIS, Tomcat, IPlanet Application Servers: Websphere, Weblogic, JBOSS, Resin, Dynamo ATG Database: Oracle Developer, MySQL, Informix, MS SQL Server, NoSQL, DynamoDB Web Services: RESTful APIs, SOAP, XML, JSON Version Control: Perforce (P4) Build Language: Ant, Maven Scripting Maintenance: Bash, Perl, Python Data Center Automation Tools: Puppet, Chef Cloud Infrastructure: Amazon Web Services, OpenStack Monitoring Support: JMX Console, JConsole, Business Availability Center, Netcool, Splunk, Lambda Probe Continuous Integration: Jenkins, Hudson Strong documentation (troubleshooting and disaster recovery procedures, operational contingencies and guidelines Always providing high quality customer-focused attitude and support
Avinash Chandra Agency Contractor
Greetings! I am a brilliant, friendly and professional Customer Support / Technical Support Person, Admin Assistant , Graphic Desinger, Wordpress Expert ready to start working for you. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. Thank you in advance for looking at my application. Yours Faithfully, Avinash Chandra ( Nash ) Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers
Moshiur R. Agency Contractor
|| VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 10 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Blade Servers, Remote Desktop services (Terminal Server), Virtualization, Clustering, Symantec Backup, Windows Azure, NetApp & SAN Administration. Extensive engineering and administration of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Systems Center Operations Manager (SCOM). Administration and Engineering of VMWare ESX on NetApp storage systems. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Monitor and provide analysis on current system state and make recommendations for improvement of network resources, including load-balancing server usage, system security hardening, group policy consolidation, name resolution and backup strategy. Monitor Servers & Network devices with Labtech, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010, 2013, DNS, DHCP configuration and management. Exchange Migration from 2007 to 2010, 2010 to 2013. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients, as well as administrating sites via remote. VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching || Specialties|| SCCM, SCOM, SCVMM, SCDPM Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003 Lync 2010, 2013 SharePoint 2013 Hyper-V 2012 R2 VMware vSphere V5.1, V5.5 Cisco Routers, Switches TMG 2010, Sonicwall, Pfsense Firewall
To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.
I am seeking for opportunities to expand my experiences in Technical and Customer support service online. I have widen my expertise through Business process outsourcing (BPO) call centers for 5 years. I've done phone support, chat support, email support for 3 different well known BPO centers here in the Philippines that caters US, UK and AU accounts. My goal is to find a stable job online to render my services and commit myself in helping you achieve your goals with my skills. I can work with minimal supervision and available 40 hours a week. I also have experience in using Excel, photoshop CS4, AutoCad, sketches for animations, PC virus removal, and architectural planning and I am hard worker goal oriented. Worked in oDesk as a Virtual Assistant, Data Entry Specialist and Web Researcher. I am looking forward applying these skills and render my service online.
19 Years of various responsibilities, as Virtual Assistant, Project Manager, Virtual Team Manager, Expert Translator (English, French and Arabic), Software Localization Specialist, IT Specialist, Technical Support, Virtual Recruiter, Owner & Director of a Study Office for Data Processing, Online Scam & Fraud Investigator. Freelancing is not a hobby or a second job for me, it is my full-time job. Which means high availability & the resources to turn a project into a success. I am interested by all kind of tasks that I can do according to my skills, attempting always to offer innovative & high quality work. I am a conscientious, enthusiastic & highly motivated person who is reliable, responsible & hard working. With high level of detail orientation & the proven ability to achieve targets & results. Able to adapt quickly & positively to challenging situations whilst remaining calm, focused & positive. Mature with an outgoing, friendly personality. I believe my experiences will bring significant benefits for any IT or Non IT organization. I am actively looking for full-time opportunities which will help me to build and enhance my career to further higher level. Thanks for your time & attention in advance. ____ +Areas Of Expertise: I am very familiar with most of the online management tools either for projects or for teams, for organizing work & meetings or for doing follow-up for tasks, projects, milestones and goals. When it comes to the translation area, I provide Translation Based Keywords, and SEO friendly translation for the following pairs: English to French/Arabic Arabic to French French to Arabic +Area of Translation: -Expert in Software localization: Menu, Dialog boxes, Options, Help, Adversity, Tutorials, etc. -Technical documents (computer & software area.) -User guides for IT equipment, network hardware & software (devices, servers,screens, etc.) -International Tenders within the IT field for governmental or private agencies. -Commercial listings for electronic stores. -Tools for teaching & learning languages (texts, exercises, tests, courses, etc.) Proofreading French and Arabic content. +Operating Systems: The following Windows versions: (3.x-9.x-NT-2000-Me-XP-2003\Server\AdvServer-Vista-Seven-Eight) The following Linux distributions versions (gnome/kde): Ubuntu, Fedora, Linux Mint, Kali Linux, Wifislax +Software : Microsoft Office (All versions since version 2 under MS-DOS until version 2010) Open Office Libre Office Microsoft Front Page Microsoft Expression Web PoEdit OmniPage professional +Online Tools: Basecamp Wrike Asana Highrisehq Cisco Meraki Dashboard DropBox Google Apps +Other Skills: *PC troubleshooting Hardware/Software (Installation, Configuration & Administration): Identifying problems, troubleshoots, providing assistance & advice to end-users Installing, maintaining & upgrading Software & Operating Systems Providing support on other IT issues Testing Software functions & providing reports when asked *Customer Service Representative *Technical Support *Administrative Support *Virtual/Personal Assistance *Web Research *Data Entry (CMS, E-Commerce, online forms, ...) Speed: 74 wpm / 330 kpm. *E-Commerce implementation & customization. +Office Equipment: PC Quad 3 GHZ 64 Bit - RAM: 8Gb - 2HD: 500Gb each - Video Card Memory: 1Gb LED Screen 23”. Laptop i5 64 Bit - RAM: 4Gb - HD: 250Gb - V. Card Memory: 1Gb Android Phone Internet ADSL 4Mb. Webcam + Stereo Headphone
I would like to contribute my 16 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Remote Monitoring and Management Help Desk Services Microsoft Office Support Hosted Exchange Online Web Protection Lync 3rd Party Applications Support (Any software or applications that you use, we can provide support) Active Directory Support (password resets, creating user accounts, assigning permissions and more) Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more) Microsoft Azure Support Email Setup/Security Mobile Device Setup/Support Unlimited Phone/Email/Remote Support Managed Antivirus and Security Managed Online Data Backup Asset Management Preventive Computer Maintenance Patch Management Third Party Vendor Management Service Level Agreement (SLA) VOIP Services and Support - very low phone plans for your office Reports on tickets submitted at the beginning of each month I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises! Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.