To provide best solution and support with professional approach to employers. Attached with Computer Systems since 1994. Expert in windows systems and servers. Implementation and configuration of VMWare Server. Setup Windows Domains, Active Directory, Media Servers, Database Servers, Domain Servers, Configure Routers, Streaming Servers, Provide support, troubleshooting in an environment of 24*7*365 working as a Hardware/Network Engineer and Network Administrator in Country's Largest Govt. Media Organization.
Get Your Remote Computer Support Project Started Today!
Post your remote tech support project on oDesk and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.
Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On oDesk, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).
Remoting Job Cost Overview
Typical total cost of oDesk Remoting projects based on completed and fixed-price jobs.
oDesk Remoting Jobs Completed Quarterly
On average, 1 Remoting projects are completed every quarter on oDesk.
Time to Complete oDesk Remoting Jobs
Time needed to complete a Remoting project on oDesk.
Average Remoting Freelancer Feedback Score
Remoting oDesk freelancers typically receive a client rating of 4.72.
Nathaniel Parsons Agency Contractor
My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.
Avinash Chandra Agency Contractor
Greetings! I am a brilliant, friendly and professional Customer Support / Technical Support Person, Admin Assistant , Graphic Desinger, Wordpress Expert ready to start working for you. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. Thank you in advance for looking at my application. Yours Faithfully, Avinash Chandra ( Nash ) Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers
Moshiur R. Agency Contractor
|| VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 10 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Blade Servers, Remote Desktop services (Terminal Server), Virtualization, Clustering, Symantec Backup, Windows Azure, NetApp & SAN Administration. Extensive engineering and administration of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Systems Center Operations Manager (SCOM). Administration and Engineering of VMWare ESX on NetApp storage systems. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Monitor and provide analysis on current system state and make recommendations for improvement of network resources, including load-balancing server usage, system security hardening, group policy consolidation, name resolution and backup strategy. Monitor Servers & Network devices with Labtech, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010, 2013, DNS, DHCP configuration and management. Exchange Migration from 2007 to 2010, 2010 to 2013. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients, as well as administrating sites via remote. VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching || Specialties|| SCCM, SCOM, SCVMM, SCDPM Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003 Lync 2010, 2013 SharePoint 2013 Hyper-V 2012 R2 VMware vSphere V5.1, V5.5 Cisco Routers, Switches TMG 2010, Sonicwall, Pfsense Firewall
To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.
I am seeking for opportunities to expand my experiences in Technical and Customer support service online. I have widen my expertise through Business process outsourcing (BPO) call centers for 5 years. I've done phone support, chat support, email support for 3 different well known BPO centers here in the Philippines that caters US, UK and AU accounts. My goal is to find a stable job online to render my services and commit myself in helping you achieve your goals with my skills. I can work with minimal supervision and available 40 hours a week. I also have experience in using Excel, photoshop CS4, AutoCad, sketches for animations, PC virus removal, and architectural planning and I am hard worker goal oriented. Worked in oDesk as a Virtual Assistant, Data Entry Specialist and Web Researcher. I am looking forward applying these skills and render my service online.
I've been employed by huge prestigious companies with the role of technical support and IT support for 7 years now. I have been exposed to different technologies including servers, IP telephony and Cisco technologies. My core competency is to support end users with their IT concerns which includes OS issues, 3rd party applications and hardware.
Harry E. Agency Contractor
Over the last 7 years i have developed wide range of skills while working in contact center business. I am now highly skilled in working on Microsoft office, Internet Research, Email Configurations and Customer Service. My knowledge, skills, professionalism, and excellent work ethics are tools that I use to deliver your project efficiently. I am an honest, hardworking individual with a very strong customer mindset. I am capable of offering assistance in a multitude of areas including: Customer Service, Project Management, Data Entry, Administrative Assistance, and much more.
Harold lee S. Agency Contractor
I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.