More than 15 years of technical writing and help authoring experience, creating Getting Started Guides, Installation Guides, User's Manuals (both End User and Administrator versions), FAQs, Knowledge Bases, Wikis, as well as corresponding on-line help systems for software applications within a number of different industries. Also experienced hand-coding HTML and have worked with XML on a number of projects.
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To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. I have 10 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!
I hope to put my skills to use for you as a writer of technical items, of blog entries as well as some customer service and research. After I started out as a phone customer service representative (CSR) and high-touch CSR for World Financial Group (WFG), I later became the first email customer service representative. From there, I wrote the company’s user manual, which is still in use today, and established a tier-one tech support team for WFG’s various software programs. After I met these needs, my services were utilized in the coding department, where I revolutionized the way items were processed. Most recently, I created WFG’s first blogs, to tell the stories of WFG, as well as write many information pieces used by over 10,000 insurance associates and establish the WFG identity on social media platforms such as Facebook and Twitter. Please, let's be in touch in regards to opportunities that will benefit the both of us.
I am well oriented and experienced person. My main objective is to provide high quality work with fast turn around time. I value the time of project providers. My priority is to leave my clients 100% satisfied with work. I do my best effort to do your projects in time agreed and high quality. I can do Twitter , Facebook, Blogging , Social Media , Linkedin, Accounts / profiles.
My qualification is MBA [Master of Business Administration] specialized in Marketing and Human Resource Management and MA [Master of Arts] specialized in English Literature. I am an experienced Marketing Manager with more than 3 years of experience in devising innovative customer service solutions, consumer behavior and high-level sales strategies. Furthermore, I also have the working knowledge of a few other management aspects, such as labor law, operation, revenue generation, finance, economics, business ethics, sociology, organization behavior, statics, IT, International marketing, advertisement & communication, market strategy, SWOT analysis, International sales, full life cycle recruitment in SAP with the IT and non IT companies. I am also having working knowledge in political science, education and technical writing. I am keenly interested in going deeper into the more complex aspects of marketing. In the present economic scenario, companies are looking for the new innovative ideas & techniques for generating their business, and I would like to contribute a few ideas through my own research. I strongly believe that my educational background, working experience and keen interest in the advertised field of study make me a very good candidate for this job. As long as I remember myself I have always known that I want to study marketing, and human resource management, and to be more specific, its facets that concern International issues. That is why, when I was given an opportunity to choose the direction in which I may dual specialize at the business school, I chose marketing and human resource without any hesitation. My work experience after graduating from the business school has provided me a deeper realization of the importance of being competent in various spheres of business processes. I realized that precise coordination within different departments, such as finance, IT, marketing, operation, human resource, logistics, production & procurement and their understanding of the needs of each other, creates a real value for the company. The understanding of this fact and my strong desire to become highly qualified manager of a successful international company have led me to the decision of continuing my professional development through Marketing. In addition to my experience, I have strong communication, customer service, and administrative skills. In my last few professional stints, I performed some market research in the public sector, which I want to implement now as a Marketing Manager. I realize the highly competitive demands of the program I am applying to, but I also believe that I have the right combination of educational background, skills, ambition and motivation to be a successful Marketing candidate at your organization. Thank you for considering my application. I look forward to hearing from you soon.
Sandip M. Agency Contractor
To help my clients meet their objectives with my sound abilities and disciplined approach. Main objective is to to utilize my knowledge, expand my horizons, and contribute to the development of the company to be and provide quality work as an individual provider or as part of a team. I deliver quality work consistently, enabling clients to be competitive on the global marketplace. > I can work on minimal supervision. > Proven ability to work with with a team or as individual > Highly motivated and a self starter > Has multiple software competencies > Internet savvy I have experience creating user manuals, administration guide, installation guide, concept guide, proposals, contract and many other writing assignments. Online help system is my speciality using tools like DITA, Robohelp and webworks.
Adi B. Agency Contractor
UK based senior executive and management consultant, with over 15 years experience in leadership of projects and programmes. projects included management of onshore and off shore projects for blue chip companies in areas of IT development and implementation, social media and collaboration, organisational learning and business processes optimisation.
Love finding and organizing content. Adapt to the changing trends in technical communication. Flexible in approach, content strategy and delivery. Information gathering, testing and understanding technical jargon. A Technical Communicator assists users perform correct action!
In the last 10 years I have created online Helpfiles, user manuals, training manuals, Excel forms and Word templates. I have taught classes in Microsoft Access and MsProject and Project Server. I also have extensive experience in Internet research, system administration and developing RFPs. I am proficient in the Microsoft Office suite (Word, Excel, PowerPoint, Access). I also have experienc in Visio, RoboHelp, WebEx and PhotoShop. I am seeking part time or short-term positions.
I am a 15 year professional in website administration, business analysis amd technical training. I am an expert in Shopify, Stitch Labs inventory management, and MailChimp. I have increased website traffic by over 100% using retargeting programs , Facebook and email campaigns. Additionally, i have a heavy concentration in operations, business analysis, testing and training. I am a self starter and will complete projects in specified time frames.