I worked in BPO call center companies in the past 2 years. I've been exposed in the industry of technology and telecommunications. I also have experience working as a virtual assistant. I created websites, Powerpoint presentations, and a lot of spreadsheet work. I have also worked as a customer service/technical support rep for AOL (USA), DirecTV (USA), and Telecom (New Zealand). These experiences have gained me English proficiency, people handling skills, and various workflows that involve computer operations. I can type with above average speed and accuracy. I have a high command of English skills such as speaking, writing, listening and reading. I have experience in mobile and computer troubleshooting, credit investigation, disputes, online payments, HTML, and different workflow tools. I can multi-task. I want to have these expertise match your job requirements.
Can work with less supervision Keen on detail Can grace even if under time pressure Artistic and creative Optimistic and can work with a team Knowledgeable in Microsoft office suites (excel, word, powerpoint) GOAL ORIENTED.
Hi, I use to work in the domain of comics artistry ( Hentai anim sketch) and cartoon artistry for fun., but now I'm looking forward to develop my career in this field. I have no restriction to work for adult cartoon books and comics. Samples of my work can be seen on request ! Thank you.
I am the thoughtful experienced leader and a thought-leader in my field to research, envision, design and help build a white glove customer experience for global clients, within me I have an ability to do hard work in very crucial situation even in any kind of time. I'm an excellent communicator with extensive customer service and support provided, a sales background and the ability to effectively present and advocate for my ideas. My Past Responsibilities have diligently entailed, but not limited to, the following: - Managing a strong team of telemarketers to take our Appts/Sales to the next level - Collaborating effectively with product managers, customers, co-workers and e-staff - Inspiring our team of telemarketers and team to be engaged, effective, and productive - Recruited, trained and motivated a team of appointment setters and sales force - Helped wherever there was a need or a gap to be filled - Helped develop flexible ideas, plans and scripts to ensure a simple and consistent marketing and sales end result - Have a solid philosopy and understanding of customers satisfaction and their needs - Very passionate about creating a world-class experience that serves and delights the customers complete needs by listening and then providing a service they can utilize - Discerned between solutions that provide real customer value, and ones that don’t - Helped colleagues succeed -- we’re all in this together! Skills -5 Years Experience of Telemarketing plus Appointment Setting that equals Expert Customer Service & Sales Skills -Deep experience in expert sales, telemarketing and appointment setting backed with a solid understanding of customer service best practices - Natural leader, strong communicator, and insightful - Proven experience connecting product goals to business goals - Strong background in gathering complex business requirements and translating these into effective tools and communicating and presenting these results to customers - Keen diplomacy aptitude based on listening, negotiating and collaborating within a broad team of strong personalities - Experience coaching and mentoring others in techniques of telesales - Entrepreneurial spirit and excitement around shaping the strategic thought of the company - Spoken with a Neutral, non accent English
I am a person who loves challenges. I have been working as an Application Admin for more than two years now supporting Asia and Europe users. I currently am the admin of more than 200 banking applications. I have been the Star of the Month from September 2012 the day we went Live until today, an award given to associate with the highest performance score. Together with the Star of the month award, I have been consistently the recipient of the Zero Tardiness and Zero Absenteeism awards for the same span, a proof of my hard work and dedication and value for my job. I have previous experience as Network Operations Shift Lead, ADSL Helpdesk Cisco Certified, Customer Service Representative and Data Encoder. I am a Certified Network Engineer and also planning to get ITIL certified. For the past two years or so I would rather stay at home than go shopping or what not. That is one of the reasons why I am looking for a home based online job because I would stay home than go anywhere else. I am looking for a long term online job which would still present new challenges where I can apply my skills and experience.
> Currently assigned as a Qulaity Specialist - Telstra Mobile Assurance. One of our objective is to coach agents on their Delta points and motivate them to be more productive. Also to help the Program reached what clients demands. > Junior Executive - 6 months. Our goal is to assist agents on the floor when the customer wanted to talk to a supervisor. > 2 years CSR / TSR - Sprint. Our goal is to satisfy customers and provide Excellent Customer Experience as well offer products and services that can benefit them.
As a Customer Care Specialist, I am very concern with the quality of my job. I am very professional and punctual on schedules because I care and respect each others time. When I was a Billing Specialist on a satellite cable company I always make sure that they fully understand their concerns by educating them about their monthly bill and informing them more about what the product can do for them. I also give short and clear instructions on how to fix a computer issue when I worked with a computer manufacturer as a Technical Support Specialist. I also have experiences working as a Banking Specialist. They have a very strict company policy. I was able to help people about their bank transactions by explaining it to them in a cheerful but professional manner. I lot lots of other experiences as a Specialist that I love to share with you. I want to let you know that I will take the job seriously.