Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Yahoo! Messenger Job Cost Overview
Typical total cost of oDesk Yahoo! Messenger projects based on completed and fixed-price jobs.
oDesk Yahoo! Messenger Jobs Completed Quarterly
On average, 1 Yahoo! Messenger projects are completed every quarter on oDesk.
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Time needed to complete a Yahoo! Messenger project on oDesk.
Average Yahoo! Messenger Freelancer Feedback Score
Yahoo! Messenger oDesk freelancers typically receive a client rating of 4.64.
I am a self-motivating individual with a reputation for dependability, reliability, commitment, team work, flexibility and solid productivity in medium to high work paced environments. Demonstrated skills of communication, multitasking, and continued learning in different work environments, detail-oriented and organized with a solid work ethic that promotes teamwork and results.
My objective is to obtain a career in the field of Information Technology that offers me an opportunity for career growth, where my skills are valued; and to give benefit to the company I serve.
I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.
Experienced CSR and QA supervisor speaking Arabic, English and German Overview Arabic is my mother tongue Had a great experience in translation from ِArabic to English and German and vise versa ... Passed many tests .... Also had a great experience in Public relations and working as an English and German instructor. For now working as professional CSR and QA supervisor in an international company. I have been in this field since May 2013. Has a great social skills ... has accounts at Skype , Yahoo , ... Facebook and Twitter . Simply .. Can communicate with you whenever and however you want. Just promise you that, "whatever you want ... will be done as good as you want on time . Best Regards
I have been in the customer service industry for over 10 yrs, working in retail and the hospitality field. I have secretarial, executive assistant and even managerial experience. Recently experienced as an internet researcher, training team leader, executive assistant and customer service representative handling email inquiries. Before I go further I must tell you, as a potential contract, that in September 2013 I became a full-time college student. Being a student I will only be accepting contracts that require evening and weekend hours or work that can be done in my free time between classes. I am willing to accept any short term or long term position, hourly or flat rate. I live on the west coast of the United States of America, have high speed internet connection and am very familiar with computers. I would be a value to any company that wishes for me to work with them as I am highly adaptable, quickly trained, a fast learner, detail oriented and self motivator. You can view my LinkedIn profile at; http://www.linkedin.com/pub/amber-meyer/65/b0a/159 Thank you for your time and consideration. I look forward to hearing from you and joining your team!
I started using the Internet for promotion purposes unofficially 12 years ago. Research on the internet is my thing. I love content and blog writing and with related topics about latest technologies such as tablets and smartphones. I also have experience in building traffic to my client's website. I can effectively manage your social media accounts to create content, and generate conversation that will make other people aware of my client's product. Moreover, I can create a strong relationship and establish good communication skills. I will make sure my tasks will be highly attainable within the given time period. Although my expertise and education is in healthcare, I can be the best Virtual Assistant that will help my clients expand their businesses in ways they cannot imagine. I am reliable and a very hardworking individual. I can produce quality work for my clients and do my best and excellence in performing tasks. Lastly, my aim is to become one of the oDesk Professional that help enhance my clients health and well-being.
I have good experience in data entry, web research, attending inbound and outbound calls, sharing information, giving customer support, translating and transcribing. I wish to have a strong and interesting career in the online job environment by providing services such as data entry, translation, transcription, sales, customer and administrative support, etc.
Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages,