i have 3 years of customer service, and tech support experience, I've worked with Verizon FIOS and also for a marketing firm called TLE market Odesk Jobs i've had have been with Quick community service as a general assistant, customer service, tech support, refunds, payments, all of it via email, phone and chat Another one was with email chat support for A powerpoint software addon I have experience with outbound, inbound calling, as well as cold calling, data entry, research, tech support, troubleshooting.
Votre structure nécessite des personnes performantes et efficaces, particulièrement pour le poste de chargé de clientèle ? Ce profil correspond parfaitement au mien. J'ai également développé l'ensemble des compétences inhérentes à la fonction d'assistant virtuel. Mon parcours m' a en effet permis de me familiariser avec le monde professionnel et d'élargir mes connaissances. Ainsi, je suis à même d'assumer les responsabilités liées à cette fonction. Si mon profil vous intéresse, n'hésitez pas à me contacter. Je suis disponible de suite.
My experience with Sales, Customer Service Support, Appointment Setting are became helpful for me to become an enthusiastic in socializing with people from different walks of life. I am open to diversity and Multi- cultural experiences. I have been well trained that good customer service means going the extra mile without expecting a catch. I also do an Admin tasks including Email Support, Data Entry as well as Answering tickets.. I play fairly open to challenges and ideas that will help me build my communication and technical skills better.
I am a customer service associate with more than five years of experience. I have worked for a healthcare insurance account. I am excellent in giving accurate information. I am also excellent in communicating with customers. I have handled claims, reimbursement disputes and giving benefit coverage for patients. I verified calls of other agents to ensure 100% accuracy of our program and I was also an escalation desk agent.
More than 2 years’ successful experience in customer service support with proven strengths in account maintenance, problem-solving and trouble-shooting, sales staff support. - I have hands on experience of customer services. - I have a good command on Excel 2007. - I am very consistent with the work which is the key element in my professional career. - I can work in flexible hours to provide services as a freelancer and can be very productive in a given task. - I also have a wonderful experience of WordPress.
My goal is to provide your business with efficient service to ensure greater productivity. I have spent over 7 years working in the customer service and administrative capacities. I am very competent with dealing with irate clients and customers and I am very professional. I have a strong work ethic and I am very dedicated to completing any task undertaken in a timely manner. I am very solution oriented and I am especially experienced with using the internet as a forum for providing excellent customer service and for acting as a reliable support staff. I am competent in using the Microsoft Suite, SPSS/PASW, and quick books. I have great communication and interpersonal skills from years of working with others. My focus on greater productivity means I always endeavor to go above and beyond for my customers and thus, provide excellent service.
Through this 4 years of my career in the field of customer service, I have been commended for my exemplary customer service attitude in assisting a customer to my current work as an E-mail Support Officer. Also, I have been acknowledged by my previous employer by handling the query well in an on-the-spot mystery shopper activity that they were conducting randomly. My core competency lies in problem solving skills, creative writing, administrative and clerical works, and I am seeking opportunities to upgrade the quality of customer service satisfaction to your business. I also have some experience in some areas: recruitment (test administration and screening of applicants), and secretarial works.
Motivated, personable professional with a college degree. Talent for quickly mastering technology like Microsoft Office Suite and the Web. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records and information. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Attracts potential customers by answering product and service questions suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
I have 3 years of experience in Customers Support Service. I like to communicate with people, and it's easy for me to make decisions and find solution in different situations. Good skills in English. Excellent knowledge of Russian and Ukrainian. The main word which describes me is "creative". Creation for me is not just a funny hobby - it's the style of my life. So, I do need the work which requires the personality of a man who does this work. I am responsible and enthusiastic person, who has good communication skills, manners, and urge to work. I'm from Eastern Ukraine, so I have two native languages: Russian and Ukrainian.