Customer Care, Customer Service Reprs, Tech Support

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William G.

William G.

Social Media Manager/Customer Service Expert/Trans...

United Kingdom - Last active: 2 days ago - Tests: 7 - Portfolio: 2

Native Dutch. Fluent in German and English. Delivering quality results for the following tasks: - Management and execution of multilingual translation projects.(English, Dutch, German) - Management, Monitoring and Execution of Multilingual Customer Support. - Online Reputation (Social Media) and Community Management - Webdesign and support In my work I always want to give you the best results possible. I am reliable, accurate and I respect your privacy. Discrete and no questions asked. I am working with all kinds of content. I would like to build on good working relationships with professional clients based on professionalism and mutual trust.

$19.50 /hr
374 hours
4.99
Celeste C.

Celeste C.

Dedicated Freelance Writer and Customer Service Re...

United States - Last active: 21 hours ago - Tests: 6 - Portfolio: 3

I have been writing in the professional arena for almost eight years, but have been writing since I was a child. I was raised with parents who used and insisted I use proper grammar both in speaking and in writing. That factor has served me well in my writing for clients and for own blogs and websites. My parents ensured proper grammar and spelling became second nature to me. I pride myself on my dedication for providing quality articles. Each client gets my undivided attention and my best quality work without question. I am always looking for ways to expand, share my talents, and write for other clients and companies on a wide variety of topics. I am an expert at research and in creating original articles. I have also been well-trained in the area of customer service and worked outside the home in customer service for various retailers and inside the home for WEST with several certifications. I am very good with people which worked well for me in my 25-year singing career. I also have formal music training and the ability to write about the theory and technical aspects of music.

$10.00 /hr
115 hours
5.00
Palmerino Di Berardino

Palmerino Di Berardino

Game Specialist, Customer Service Representative a...

Italy - Last active: 3 days ago - Tests: 10 - Portfolio: 3

Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

$12.00 /hr
965 hours
5.00
Valine Veerman

Valine Veerman

Customer service professional - writer/translator...

Germany - Last active: 1 day ago - Tests: 4 - Portfolio: 2

Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

$22.00 /hr
1,151 hours
5.00
Angela L.

Angela L.

Top Notch Customer Service and Administrative Supp...

United States - Last active: 1 day ago - Tests: 11 - Portfolio: 1

I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, Word, Excel, Google Docs, Ontraport, Basecamp, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

$15.56 /hr
3,046 hours
4.99
Jonavie C.

Jonavie C.

Recruitment Specialist, VA, Customer Service, Admi...

Philippines - Last active: 2 days ago - Tests: 8

I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

$13.33 /hr
4,770 hours
4.77
Jennifer B.

Jennifer B.

Customer Service Manager, Team Leader, and Advisor

United States - Last active: 3 days ago - Tests: 4

My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.

$27.78 /hr
135 hours
5.00
Geneive B.

Geneive B.

Customer Service Associate/Freelance Writer/Virtua...

Philippines - Last active: 21 hours ago - Tests: 7 - Portfolio: 9

I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

$10.00 /hr
8,152 hours
4.97
Deanna A.

Deanna A.

Experienced Customer Service and Administrative Pr...

United States - Last active: 3 days ago - Tests: 4

I am a seasoned professional with 14 years of experience in customer service and executive level support. Customers never have a poor experience with me as I am professional and caring and treat everyone with a high level of respect. I also have experience in research and writing. As a native English speaker, I deliver top notch results with guaranteed perfect grammar. My research is complete and accurate and I often uncover details others have missed. My writing is crisp and professional, lending itself to an enjoyable reading experience. I am trusted on a daily basis with sensitive material and always deliver A+ results.

$11.11 /hr
61 hours
5.00
Nancy Isabel

Nancy Isabel

Virtural Temp, Home Based Agent, Customer Service

Canada - Last active: 2 days ago - Tests: 3 - Portfolio: 4

With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

$15.00 /hr
2,377 hours
4.86