Customer Service Consultants & Professionals

Showing 41,189 freelancers

Customer Service Consultants & Professionals

Showing 41,189 freelancers

  • British WordPress Expert, Security and Performance Specialist

    I'm a UK-based web developer and team leader. Over the last seven years, I have developed a range of applications using PHP, as well as creating some visually stunning websites using HTML and Javascript (and more recently, HTML5 and … more

    I'm a UK-based web developer and team leader. Over the last seven years, I have developed a range of applications using PHP, as well as creating some visually stunning websites using HTML and Javascript (and more recently, HTML5 and CSS3). I have built websites for startups and established businesses, both in the local area and abroad. I have a particular expertise with WordPress, in every way shape and form, and have written several themes and plugins as well as troubleshooting issues and general maintenance / migration work. I'm highly proficient using the Genesis and Thesis frameworks, and have a developer license to the former. I am a specialist in the fields of WordPress security, hack recovery and performance optimisation. I'm highly proficient with PHP, C++, HTML, CSS and Javascript, as well as having experience with AJAX. I have considerable experience of Linux Systems Management, particularly via command line.  less

    wordpress php javascript 00 more less
    • $60.00 HOURLY RATE
    • 4.9
    • 48 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 4 TESTS
  • LinkedIn VA, Leads Generation, Email Marketer, VA

    Hello! Thanks for checking my profile. I am a freelance writer, transcriptionist and LinkedIn Marketing Expert. My past work experience and education allowed me to become well-rounded in different industries such as healthcare, finance, marketing, sales, banking, education. Customer Satisfaction … more

    Hello! Thanks for checking my profile. I am a freelance writer, transcriptionist and LinkedIn Marketing Expert. My past work experience and education allowed me to become well-rounded in different industries such as healthcare, finance, marketing, sales, banking, education. Customer Satisfaction is my topmost priority. I work closely with my clients, making sure that I understand their requirements, their goals and expected outcome then I do my best to execute the task with these in mind. Please check out my work history and previous clients' feedback, and I hope you'll choose me for this job. I am looking forward to working with you soon... cheers!  less

    customer-service transcription content-writing email-marketing 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 3180 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 8 TESTS
  • Infusionsoft,Wordpress,Personal Assistant,Data Entry,CMS Mgmt

    Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new … more

    Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new latest releases. Email marketing automation support software like Infusionsoft,Mailchimp, aweber. I am hardworking and a fast learner with good communication skills and a strong IT background. I am a multi skilled person with below list . Software engineering Email Automation. Technical Support Customer Support CMS Management. Web Development.  less

    java jsf hibernate javascript ajax wordpress jquery customer-support technical-support mysql wp-ecommerce magento joomla opencart cpanel email-technical-support email-marketing virtual-assistant administrative-support web-content-management zendesk teamviewer svn tortoise-svn vss issue-tracking-systems mailchimp phone-support 1shoppingcart spring-framework jsp php html skype project-management apache-administration apache-tomcat website-development microsoft-word microsoft-excel microsoft-powerpoint microsoft-access infusionsoft-administration infusionsoft-development 00 more less
    • $20.00 HOURLY RATE
    • 4.6
    • 774 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • WordPress Expert & Web Designer

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently … more

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* are not provided on oDesk *indicates expert level or higher skill ability I use image software (i.e. Photoshop CS6, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. ****************************************************************************************** If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. PLEASE NO LENGTHY APPLICATION PROCESSES. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+  less

    wordpress html5 php whm cpanel phpmyadmin copywriting english-tutoring adobe-photoshop adobe-dreamweaver video-editing camtasia snagit video-production video-streaming microsoft-powerpoint microsoft-outlook-development microsoft-word crm mobile-app-development android-app-development iphone-app-development ipad-app-development 00 more less
    • $33.33 HOURLY RATE
    • 4.7
    • 2563 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • Establish and Manage Globally Distributed Teams

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top … more

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top talents from all the "wired" corners of world since 2007 and over the last three years I have been directly involved in building global remote teams who work together over the Internet. Talent Acquisition Employer Branding Recruitment - Experienced in searches on all position levels: Headhunting for executives and experts as well as staffing for entry-level or project-based roles - Honed to easily figure out recruiting in different industries - Seasoned in working on both on-site and telecommute posts - Knowledgeable in the complete recruitment cycle: Job Analysis, Recruitment Plan, Sourcing Strategies, In-depth Interviews, Test Administration, Candidate Endorsement, Candidate Rejection, Hiring and Onboarding Training, Knowledge Management and Instructional Design Wiki/Knowledgebase Creation and Management Training Plans Preparation of Training Materials Preparation of Instructional Materials for Self-paced Training New Hire Orientation Tools Training Skill-specific Training Training Evaluation Team Management Progress Monitoring Coaching Performance Assessment Offboarding HOME OFFICE Laptops: 1. HP Pavilion Windows 7 Ultimate 2. Compaq Presario Windows 7 Ultimate Desktop: 1. Windows 7 Ultimate Headsets: Two pairs of Philips Headsets Web-cams: 1. Laptops' built-in webcams Other: 1. Standing PC Microphone Smartphones and Tablets: Samsung Galaxy Note II Google Nexus 7 (Generation 1) iPad (Generation 2) iPhone 4 Internet Subscriptions: 1. 2 Mbps DSL connection from PLDT 2. 2 Mbps Broadband connection from Globe 3. Up to 7 Mbps 3G Mobile Broadband connection from Globe ...  less

    recruiting technical-documentation administrative-support internet-research photography account-management customer-service customer-support technical-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4115 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Microsoft Office Trainer, Layout and Design Specialist

    The ideal positions will allow me to use my experience and education as well as challenge me, introducing new skills and programs. I have a BA in English Communication and am an experienced Adult Education instructor of computer software, specializing … more

    The ideal positions will allow me to use my experience and education as well as challenge me, introducing new skills and programs. I have a BA in English Communication and am an experienced Adult Education instructor of computer software, specializing in Microsoft Office, layout and design. I am proficient with computers. a self-starter and self-motivator, who works well in a challenging environment. I enjoy learning and researching for personal and professional gain.  less

    microsoft-excel microsoft-powerpoint desktop-publishing print-layout-design microsoft-publisher microsoft-word microsoft-outlook-development adobe-photoshop adobe-indesign adobe-pagemaker quarkxpress magazine-layout presentation-design brochure-design spanish 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 968 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 7 TESTS
  • Recruiter, Human Resource, Research,Virtual Assistant, Transcription

    Currently doing virtual recruitment for one of the biggest employers in oDesk. I have almost 4 years experience in recruitment, conducting face to face interviews and doing pre-screening interviews over the phone. I can also conduct behavioral interviews. Have experiences … more

    Currently doing virtual recruitment for one of the biggest employers in oDesk. I have almost 4 years experience in recruitment, conducting face to face interviews and doing pre-screening interviews over the phone. I can also conduct behavioral interviews. Have experiences in sourcing candidates and knows how to use Taleo(applicant tracking system). Experiences in transcription, data entry and proof-reading.  less

    data-entry recruiting transcription interviewing email-handling email-technical-support 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 3311 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Freelance Writer / Researcher / Analyst / Consultant / Historian

    I have almost 15 years of experience writing about, researching, and analyzing complex public policy, historical, political, and international affairs subjects ranging from UN peacekeeping to Ancient Rome. My Bachelor of Arts degree from Washington and Lee University is a … more

    I have almost 15 years of experience writing about, researching, and analyzing complex public policy, historical, political, and international affairs subjects ranging from UN peacekeeping to Ancient Rome. My Bachelor of Arts degree from Washington and Lee University is a double major in History (concentration Asia and Russia) and Politics, and my Master of Science degree from the George Mason University School of Public Policy is in Peace Operations, a term which basically refers to everything that occurs in and concerns conflict/postconflict and disaster/postdisaster zones, especially international development, humanitarian relief and aid, and governance/institution building. I can easily provide a quality work product concerning any of these topics and many others, and can also easily research, write, and analyze new subjects. I also have extensive travel experience, including to Japan, Cuba, Liberia, Israel and the West Bank, and Jordan, to list some examples. My resume, which provides more detail, can be found on my LinkedIn profile http://www.linkedin.com/in/brianfrydenborg/ Please feel free to contact me regarding any of your research, writing, analysis, and consulting needs. NOTE TO CLIENTS: My basic ground rules are 1.) any contract we make is going to only be the project outlined in that contract; additional work will require a separate contract as opposed to just adding to existing contract to keep things clear, and so that the client rating can reflect the actual work stipulated in said contract and not additional requests made after a contract is agreed upon 2.) I will be very responsive in my communication expect a similar responsiveness in return 3.) I ask that I not be held responsible for a third party's satisfaction with my work since you as the client, not I, have the relationship with the third party, but I will be happy to work off of feedback from a third party for any contract in order to address that third party's concerns 4.) if for any reason you are unsatisfied with my work I ask that you communicate to me the reasons why so that I may address any issues or offer a resolution that will bring you to a state of satisfaction 5.) If your work requires the APA documentation format and it is something other than a very short assignment, there will be a non-negotiable 15% surcharge because of the extra time this style requries I look forward to doing business with you!  less

    research-papers article-writing editing content-writing report-writing essay-writing news-writing-style public-speaking quantitative-analysis microsoft-word 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 82 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 1 TEST
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4621 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Excellent Appointment Setter B2C & B2B/Telemarketer/Marketing Research

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 4158 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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