Customer Service Consultants & Professionals

Showing 191,741 freelancers

Customer Service Consultants & Professionals

Showing 191,741 freelancers

  • VoIP Developer

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom … more

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom API's plus the API integration of existing solutions. If you need database administration or backup solution just give me a buzz. cheers!  less

    asterisk c# ajax javascript cakephp web-design website-development linux-system-administration database-modeling 00 more less
    • $23.33 HOURLY RATE
    • 5.0
    • 154 HOURS
    • NEW ZEALAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • 5Yrs Experienced Website Developer, SEO,Guest Posts & Edu Links Expert

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, and software design and testing.  less

    php wordpress seo link-building on-page-optimization seo-audit seo-writing seo-backlinking seo-keyword-research seomoz 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 3727 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • English-Serbian/Croatian/Bosnian translator, Web researcher...

    CELTA teacher with 15years of various teaching and translating experience. English // Serbian - Croatian -Slovenian. Also, I am experienced in data entry and web research. In previous years I used to write and publish a couple of articles, some of them … more

    CELTA teacher with 15years of various teaching and translating experience. English // Serbian - Croatian -Slovenian. Also, I am experienced in data entry and web research. In previous years I used to write and publish a couple of articles, some of them were published in Turkish and Serbian language. But you may count on my two strongest parts, educational and translating!!!  less

    blog-writing blog-commenting seo internet-research translation-english-serbian translation-serbian-english translation-croatian-english translation-english-croatian croatian translation 00 more less
    • $6.11 HOURLY RATE
    • 5.0
    • 143 HOURS
    • SERBIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • Skillful and Reliable English-Chinese-Malay Translator

    I am a Malaysian Chinese who is fluent in Chinese (Mandarin) and Malay languages as well as English. I learn both traditional and simplified Chinese. I work as a full time office executive in customer service, sales, purchasing and administration … more

    I am a Malaysian Chinese who is fluent in Chinese (Mandarin) and Malay languages as well as English. I learn both traditional and simplified Chinese. I work as a full time office executive in customer service, sales, purchasing and administration fields for the past 10years. I am seriously looking for translation jobs that utilize my knowledge and skill in Chinese or Malay languages. I am independent, efficient, work well with no supervision, having sense of responsibility, reliable and strive to meet deadline. Your satisfaction is always my priority in getting any job done.  less

    translation-chinese-english translation-english-chinese translation-malay-english microsoft-excel microsoft-word iso-9001 purchasing-management 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 162 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 6 TESTS
  • OpenX, JIRA Expert and Systems Engineer

    A highly efficient, methodical and talented IT professional having considerable experience of developing, implementing and managing networks, data centres, servers and virtual servers. Possessing a broad range of developed skills gained through establishing full IT projects, networks and infrastructures, website … more

    A highly efficient, methodical and talented IT professional having considerable experience of developing, implementing and managing networks, data centres, servers and virtual servers. Possessing a broad range of developed skills gained through establishing full IT projects, networks and infrastructures, website design and development from initial conception to completion, including customer liaison, design, testing and successful implementation within budget, scope, timescales and process limitations in a customer focused, multi-site business environment. Extensive LAN/ WAN/ Hardware/ Software experience. Pro-active approach to working cross-functionally, maintaining the delivery of I.T. services and technology projects. I have extensive experience particularly in OpenX (Revive Adserver), AWS, JIRA and Server Administration.  less

    openx vmware-esx network-administration scrum atlassian-jira 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 1195 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • Responsive WordPress Development and Administration Expert

    Through the years of perfecting my craft with this CMS, I gained a lot of experience and new techniques enough to have an ability of doing anything in this area, whether it's backend or front-end development. Simply put, I … more

    Through the years of perfecting my craft with this CMS, I gained a lot of experience and new techniques enough to have an ability of doing anything in this area, whether it's backend or front-end development. Simply put, I'm a WORDPRESS JEDI. Listed below are the aspects where I am best at: 1. FRONT-END DEVELOPMENT - Website and Blog Design - PSD to WordPress - Framework Customization (CSS/HTML/PHP/JQUERY) - Sliders, Contact Forms and other active content integration - Marketing tool integration (Mailchimp, Getresponse, Aweber, Infusionsoft) - Mobile optimization (bootstrap) 2. BACKEND WORDPRESS DEVELOPMENT - Theme & Plugin Extension (custom widget areas, custom options, database interaction, etc.) - Web Applications Development (membership systems, eCommerce, job boards) 3. ECOMMERCE - WooCommerce / Prestashop / XCart Development - Functionality extension - Payment gateway installation (paypal, eway, authorize aim) 4. ADVANCED ADMINISTRATIVE TASKS - ON-PAGE SEO and Social Media Integration - WordPress Package, Theme and Plugin Update - Backup, restoration and migration - Fix broken codes that cause the site to malfunction - Fix theme and plugin codes that don't comply with the existing code(w3c) standards - Database, htaccess and server troubleshooting - Fix "White Screen of Death" - Fix hacked sites / security hardening - Overall site grade improvement (gtmetrix/pingdom) I made my career by rendering a great communication, flexible, stellar availability and fast turnaround on projects without sacrificing the quality.  less

    css html internet-marketing windows-xp-administration wordpress adobe-photoshop joomla seo social-media-marketing html5 interspire video-production print-design technical-support mysql performance-tuning 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 577 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 29 PORTFOLIO ITEMS
    • 20 TESTS
    GROUPS:
  • Highly Qualified Online Administrative Manager

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties … more

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties, American Embassy, Islamabad  Meritorious Honour Award, American Consulate Gen, Karachi  Superior Performance Cash Award, American Embassy, Islamabad  On the spot cash award, USAID, Islamabad, Pakistan  Various appreciation letters from High level management of the mission.  less

    accounting bookkeeping microsoft-excel 00 more less
    • $8.06 HOURLY RATE
    • 5.0
    • 1246 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Data Entry / Transcription / VA / Web Researcher

    My goal here in oDesk is to provide help to clients while learning and earning. I am a full time freelancer that can do Customer Service (phone, email, chat support), web research, data entry to web form, CRM, MS Excel … more

    My goal here in oDesk is to provide help to clients while learning and earning. I am a full time freelancer that can do Customer Service (phone, email, chat support), web research, data entry to web form, CRM, MS Excel or Google Spreadsheet. I have good knowledge in spreadsheet formatting and calculations as well. Lastly, I can work as virtual assistant (VA) in for administrative and customer services tasks Please contact me soon and I will me make sure of positive work results and great working experience with you.  less

    microsoft-excel internet-research lead-generation data-entry spreadsheets 00 more less
    • $5.00 HOURLY RATE
    • 4.7
    • 101 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • Project Mgr and VA with Infusionsoft, Copywriting & Online Mktg Skills

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing … more

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing and posting, etc... Then all that's left for YOU to do is be creative and innovative about growing your business - knowing you have someone like me to execute and implement your plan (and even keep YOU on task)! Do you know that show "Suits" on USA Network? Ever heard of the show "Scandal"? I'm your Donna meets Olivia "get it handled" right hand assistant :) I possess over twenty (20) years of professional interdisciplinary experience within a variety of industries in human resources, finance and accounting, writing and editing, research and analysis, project management, operations management and more. I have been self-employed and employed as a W2 employee as well which has provided me with a very strong foundation for consultancy work. I adapt very easily and am able to move from one project/area to another with little to no notice dependent on priority. My technical and ghost writing skills may be evidenced in the Kindle books, white papers and manifestos my clients use as lead generators and platform builders, as well as the innumerable articles, blog posts, brochures and sales pages I have created, edited and helped distribute. I am a trusted business partner and I practice honesty, truth, discretion and ethical conduct in all that I do. I strive to develop and maintain professional credibility and respect with my colleagues. I recognize the value of listening and collecting information when responding to others. I strongly believe in and practice positive people relations. I have a great deal of experience working independently as well as collaboratively. I possess a wider variety of skills than I am able to include in this description. I have experience ensuring the provision of superior customer service in a wide variety of settings; in marketing and advertising; in liaising with a wide variety of individuals; in providing various other operational responsibilities; and more. My written and oral communication skills have been very well honed over the years and I take great pride in writing. I have written email sequences, sales letter pages, video scripts and phone sales scripts for clients, resulting in increased leads, sales and subscriber engagement. In regards to Infusionsoft or other CRM platforms, my services are customized depending on your needs. For example, we can work together to design a customer lifecycle for your business (from lead capture through to obtaining loyal, repeat business) and discuss how Infusionsoft can help. We might re-work your business’ internal processes, structure the sales pipeline, and design automated marketing flows for you and your employees to leverage on a daily basis. Or, if you already know what you want your Infusionsoft application to do for you, we can work together to get it built in a way that is scaleable and most ideal for you and your employees.  less

    infusionsoft-administration aweber 1shoppingcart google-docs intuit-quickbooks blog-writing blog-commenting social-media-marketing video-editing audio-editing 00 more less
    • $44.44 HOURLY RATE
    • 4.1
    • 245 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
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