Customer Service Consultants & Professionals

Showing 191,225 freelancers

Customer Service Consultants & Professionals

Showing 191,225 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6262 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • WordPress Developer Genesis Framework Expert

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time … more

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time and cost. If you want custom WordPress theme or GENESIS child theme designed, I can do it, also I can do responsive design, mobile friendly webdesign. Speed, Performance and Security (along with SEO) are my top priorities coding any project for our clients. Note: Above video is my long term client from London, UK, giving his review about me and my services from team called WarMarks. (Until I record my own video, I would like you watch this video testimonial I got a year ago from this awesome client.)  less

    wordpress html psd-to-html html5 amazon-s3 aweber clickbank paypal-integration joomla cpanel php mysql phpbb vbulletin amazon-web-services git mantis website-development web-design 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 176 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 3 TESTS
  • Professional Business Planning & Consulting

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking … more

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking * Financial Advisory * Mergers and Acquisitions. * Entrepreneurial Activities * Global Strategy * Creative Writting Formalized Work and Experience: Commercial Lending w/ Active Management of a Loan Portfolio . Can provide reconciliation service as needed, which includes quick books and book keeping via excel. Provided consultative services to retail and business banking clients by understanding the goals of each and offering personal financial advice to meet their needs. Guided current homeowners through the process of refinancing a mortgage, by helping clients to understand interest rates and loan repayment options. Enhanced interpersonal skills by utilizing cold calling initiatives to create relationships with prospective mortgage clients. Developed goals and incentives for production employees in order to increase production efficiencies and individual employee compensation using controlled time & motion studies at two facilities in MD and PA. Developed a capital asset inventory program of all plant machinery and furnishings which was submitted to corporate headquarters. Education: University of Maryland University College Masters Degree in Business Administration. McDaniel College Bachelor of Arts; Major in Business Administration  less

    accounting bookkeeping business-writing business-plans business-valuation ecommerce-consulting venture-capital-consulting startup-consulting bank-reconciliation market-research 00 more less
    • $29.99 HOURLY RATE
    • 5.0
    • 335 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • Sr. Cloud Solutions Engineer

    I am Google certified "Google Apps Deployment Engineer" with 2 years of experience. I have played a lot with Google Apps services(Gmail, Google Sites, Google Docs) including Analytics, Adsense and webmasters tool. I also have experience in Google App … more

    I am Google certified "Google Apps Deployment Engineer" with 2 years of experience. I have played a lot with Google Apps services(Gmail, Google Sites, Google Docs) including Analytics, Adsense and webmasters tool. I also have experience in Google App Engine(GAE), Google Apps Script(GAS), Google Forms. I have developed applications using Python. I have expertise in JAVA, Javascript, PHP, .NET and Python in my team.  less

    google-apps google-adsense google-app-engine google-calendar-api google-docs-api google-apps-api python java javascript php .net-framework google-sites-administration 00 more less
    • $22.22 HOURLY RATE
    • 4.8
    • 35 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
  • MANAGER with Writing, Customer Service, SEO, SMM and HTML EXPERIENCE

    For the last 8 years, I worked online as transcriptionist, newsletter design worker, virtual assistant, social media expert and have also been managing a team of colleagues and have trained several people to work on Office Autopilot, Worketc as well … more

    For the last 8 years, I worked online as transcriptionist, newsletter design worker, virtual assistant, social media expert and have also been managing a team of colleagues and have trained several people to work on Office Autopilot, Worketc as well as Basecamp. I have great grounding for SEO and SMM and have written different blog posts, articles and handled several writers under me as the Overall SEO Team Manager (i.e. managing not only writers but SEO Assistants and SEO Assistant Managers as well.) I dabbled in researching, customer service, some web page design, and data entry projects.I specialized on end-to-end data entry and customer service and seeking opportunities to start from ground work, copying from source, as well as doing proofreading and enhancing, while thoroughly making sure that the exact data is placed in the finished project.I have also skills in Adobe, Corel, Siebel sytems 7.0, the basics for MS Windows, i.e., Word, Excel, PowerPoint and Access.  less

    customer-service management-skills data-entry helpdesk-support six-sigma article-writing seo english web-design forum-posting 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 10589 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 20 TESTS
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1863 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Excellent Writer, Editor, Proofreader with Above Avg. English Skills

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor … more

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor and a proofreader. I will read and then reread your work, insuring that no mistakes slip by. I will carefully check for grammar, punctuation, tone and style and, if I have a suggestion to make, I won't hesitate if I feel that it will help you to polish your work to perfection - after all, that's why you're hiring me! I guarantee that I will exceed your expectations. I have written as a ghost writer, I have written many technical assistance and business documents as well as creative fiction short stories, articles for various education and counseling magazines, and co-authored the Guidance Plan for the DOE for the school district where I currently reside. I am flexible, work quickly but efficiently, and possess an excellent grasp of the English language. While some people are artists with a paintbrush and canvas, my medium happens to be the written word. I look forward to proving myself as the perfect candidate for any project that you may have. Thank you for this opportunity. Humbly, Kim Taylor  less

    creative-writing editorial-writing proofreading article-writing journalism-writing resume-writing business-writing 00 more less
    • $34.00 HOURLY RATE
    • 4.8
    • 27 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Computer Systems and Network Engineer CCNA|MCSA|MCITP|OCP|ITIL|VMWARE

    I have done Computer Systems Engineering, worked with different companies for three years and now starting to work as a full time Free Lancer. I have an extensive first hand experience of dealing with System Networks, Windows Servers ( 2003, 2008 … more

    I have done Computer Systems Engineering, worked with different companies for three years and now starting to work as a full time Free Lancer. I have an extensive first hand experience of dealing with System Networks, Windows Servers ( 2003, 2008),2012 different vendors Internet management and security solutions ( Hardware and software) like Air Live 802.11G Internet Access Server, Sonicwall,WatchGuard , ISA 2006 server, GFI Web Monitor, HP Servers, Client and server OS. Other than professional experience I have done Worked in following virtualization software's VMware ESXi 5.0-5.5 Microsoft Hyper-V, Sun/Oracle Virtual Box. Other than professional experience I have done different International Certifications CCNA. MCITP Windows7 Enterprise MCSA Windows 7 MCTS. | Windows 7 MCTS. | Windows 8 PRO: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 OCP( Oracle Sun Solaris OS 10 System Administrator) ITIL Foundation. VTSP 5 I have successfully completed following projects, that were for IT Govt Sector and five star Hotel's Planning Designing and Establishing Network Infrastructure using Microsoft Operational Framework (MOF v 4.0),network consisted of 200+ clients and 20 + servers (HP Proliant ML-150, ML-350,Dell Power Edge 2900). Installation configuration and management of ISA Server 2006,Juniper SSG 5 working together, providing security solution for more than 100 static and 200+ dynamic clients. Automate the process for Management of Internet User Account for the users by Implementation of RADIUS Server In-house developed Software Application Up gradation of clients systems from Windows XP to Windows 7 . Up gradation of domain from Server 2003 to server 2008 Enterprise R2 .  less

    microsoft-hyper-v-server windows-administration vpn security vmware-esx windows-7-administration asterisk voip-administration amazon-ec2 elastix 00 more less
    • $44.44 HOURLY RATE
    • 4.9
    • 523 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 13 TESTS
  • Juniper / Cisco / Exchange / VMware Expert

    I specialize in Juniper, Cisco, Exchange, Windows Server and VMware technologies. Here are the lists of products that I have worked with: - Juniper - SRX, SSG, M, Netscreen, J, MX, EX, QFX, etc. series. Cisco - 2960, 3650, 3750x, 3850, 881, 1921 … more

    I specialize in Juniper, Cisco, Exchange, Windows Server and VMware technologies. Here are the lists of products that I have worked with: - Juniper - SRX, SSG, M, Netscreen, J, MX, EX, QFX, etc. series. Cisco - 2960, 3650, 3750x, 3850, 881, 1921, 2811, 2911, ASA, etc. series. Microsoft - Windows Server 2008/2012, Exchange 2007/2010/2013, Office 365, etc. VMware: - VMware vSphere, VMware Horizon View, vCloud Director, etc. LinkedIn: http://np.linkedin.com/in/bipingiri Blog: http://www.mustbegeek.com/ Skills: Juniper/Cisco:- RIP, OSPF, BGP, MPLS, COS, QoS, VLANs, STP, RSTP, MSTP, VTP, HSRP, GLBP, VRRP, VC, VPN, IPSec, IPS, IDS, Anti-Virus, Anti-Span, Syslog, SNMP, NetFlow, jFlow, sFlow, NAT, IPv4, IPv6, etc. Microsoft:- AD DS, AD CS, AD FS, AD RMS, DNS, DHCP, RRAS, Hyper V, Failover Cluster, NLB, RDP, DAG, PowerShell, IIS, VPN, IPSec, SSL VPN, FTP, Group Policy, Licensing, etc. I have experience and expert knowledge of various Microsoft technologies like Windows Server 2003/2008/2013, Exchange 2007/2010/2013, Database 2008/2012, Hyper V, PowerShell. Likewise, I have deployed virtualization infrastructure with VMware's VMware vSphere and Microsoft's Hyper-V solutions. Education High School = Computer Programming Specialization Bachelors Degree = Bsc in Computer Networking and IT Security >>>>Vendor Certifications<<<< Juniper * Juniper Networks Certified Internet Associate (JNCIA) * Juniper Networks Certified Specialist Security (JNCIS-SEC) * Juniper Networks Certified Professional Security (JNCIP-SEC) * Juniper Networks Certified Internet Specialist (JNCIS-ENT) Cisco * Cisco Certified Network Associate (CCNA) * Cisco Certified Network Associate Security (CCNA Security) Microsoft * Microsoft Certified Solutions Expert (MCSE: Exchange 2013) * Microsoft Certified Solutions Associate (MCSA: Server 2008, Server 2012) * Microsoft Certified IT Professional (MCITP: Server 2008) * Microsoft Certified Systems Engineer (MCSE: Server 2003)  less

    juniper-routers jncia-junos cisco-routers cisco-asa cisco-ios microsoft-exchange-server microsoft-hyper-v-server vmware-administration vmware-esx virtualization 00 more less
    • $45.00 HOURLY RATE
    • 5.0
    • 806 HOURS
    • NEPAL
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 7 TESTS
    GROUPS:
  • Assistant and Creative Thinker

    Hello Everyone! My name is Valeriia and I am happy that you are checking my profile. I am young and active person interested to help you on your projects. I am creative thinker and I will be happy to join … more

    Hello Everyone! My name is Valeriia and I am happy that you are checking my profile. I am young and active person interested to help you on your projects. I am creative thinker and I will be happy to join your team and come up with new ideas and suggestions. Also, I am interested in design, but still learning and improving my skills in this. I am looking forward to working with you :)  less

    internet-research project-management software-testing 00 more less
    • $6.00 HOURLY RATE
    • 4.8
    • 600 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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