Customer Service Consultants & Professionals

Showing 41,259 freelancers

Customer Service Consultants & Professionals

Showing 41,259 freelancers

  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4641 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Determined Fast and Reliable

    I am currently doing volunteer teaching work in France. I speak, read and write both English and French with English being my first language. I have done translation and interperting work on an individual basis and for large groups. Over … more

    I am currently doing volunteer teaching work in France. I speak, read and write both English and French with English being my first language. I have done translation and interperting work on an individual basis and for large groups. Over the past 4 years I've worked as a Licensed Personal Banker for 2 large banks in New York. Within the bank I managed the sales team, was responsible for meeting sales goals and assisted the manager in managing all funtions of the branch. I have strong sales skills but also excellent oral and written communication skills. Part of my job was written communication with clients from diverse backgrounds. This helped me to become proficient in writing, proofreading, and correction. Also I have worked as a Personal Assistant and Manager where I was in charge of organizing meetings, travel arrangements and doing research projects. As a Personal Assistant I managed the team and kept things running in the office. I touch type 60 words per minute and I am very comfortable working with computers. I have trascribed videos and audio files. I enjoy writing and this passion has helped me to write many articles on a variety of topics in both English and French. I know the value of getting work done quickly and accurately. I am good at leading others to accomplish that same goal.  less

    translation translation-french-english french english-tutoring customer-service customer-support virtual-assistant proofreading 00 more less
    • $11.11 HOURLY RATE
    • 4.1
    • 5616 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Establish and Manage Globally Distributed Teams

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top … more

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top talents from all the "wired" corners of world since 2007 and over the last three years I have been directly involved in building global remote teams who work together over the Internet. Talent Acquisition Employer Branding Recruitment - Experienced in searches on all position levels: Headhunting for executives and experts as well as staffing for entry-level or project-based roles - Honed to easily figure out recruiting in different industries - Seasoned in working on both on-site and telecommute posts - Knowledgeable in the complete recruitment cycle: Job Analysis, Recruitment Plan, Sourcing Strategies, In-depth Interviews, Test Administration, Candidate Endorsement, Candidate Rejection, Hiring and Onboarding Training, Knowledge Management and Instructional Design Wiki/Knowledgebase Creation and Management Training Plans Preparation of Training Materials Preparation of Instructional Materials for Self-paced Training New Hire Orientation Tools Training Skill-specific Training Training Evaluation Team Management Progress Monitoring Coaching Performance Assessment Offboarding HOME OFFICE Laptops: 1. HP Pavilion Windows 7 Ultimate 2. Compaq Presario Windows 7 Ultimate Desktop: 1. Windows 7 Ultimate Headsets: Two pairs of Philips Headsets Web-cams: 1. Laptops' built-in webcams Other: 1. Standing PC Microphone Smartphones and Tablets: Samsung Galaxy Note II Google Nexus 7 (Generation 1) iPad (Generation 2) iPhone 4 Internet Subscriptions: 1. 2 Mbps DSL connection from PLDT 2. 2 Mbps Broadband connection from Globe 3. Up to 7 Mbps 3G Mobile Broadband connection from Globe ...  less

    recruiting technical-documentation administrative-support internet-research photography account-management customer-service customer-support technical-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4133 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Marketer

    My objective is to help clients achieve ambitious business objectives with high power marketing and sales. With 20 years of marketing and sales management experience at big (Pepsi, Holiday Inn, AAA) and small companies, I've managed virtually every aspect … more

    My objective is to help clients achieve ambitious business objectives with high power marketing and sales. With 20 years of marketing and sales management experience at big (Pepsi, Holiday Inn, AAA) and small companies, I've managed virtually every aspect of strategic planning, marketing and sales program development, collateral and communications production, internet presence, and research and analysis. Two of my programs won national "Best of the Year" honors in separate industries. I have a degree from the Wharton School. I appreciate working with clients who understand the value of talent and experience, and who expect great results.  less

    sales-promotion brand-consulting social-media-marketing business-development business-plans copywriting 00 more less
    • $61.11 HOURLY RATE
    • 5.0
    • 1133 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • WordPress Expert & Web Designer

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently … more

    Please Read this entire post and see my Client Reviews to get an idea of my abilities before you contact me. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+ I am currently interviewing Clients for hourly contracts on my schedule. To be considered for filling one of my Full-time Active Client spots, please contact me, and we will set up either a Skype or phone call. I absolutely guarantee project success and will only bill for time actually worked on the project (meaning that if I need to do some background research to investigate an issue, I won't charge a client for my education). I have been playing with web design since 2003 as a hobby and just became serious about doing it for a living, since 2010. And in that time I have become capable of working with: Web Development: WordPress* (Master) -----WP skills include high end Membership use and Forum integration. -----Includes transfers on same and to new servers HTML(5)* CSS3* PHP cPanel* MySql Domain & Hosting Panels* Membership Formats* Forum Formats API's Facebook App* Social Media Integration* SEO: Basic site configuration and optimization* Premium Services for SEO* are not provided on oDesk *indicates expert level or higher skill ability I use image software (i.e. Photoshop CS6, Snagit, PowerPoint, etc.) to edit images and create new ones, and have connections with Expert Graphic Artists for the creation of dynamic, high profile images. I'm interested in helping any business create a better online presence for itself, through my Web Marketing Consultancy. I have my own online business, that is starting to grow. But in the meantime, I decided to use my skills to develop for others, and build a reputation as a reliable online contact for YOU. ****************************************************************************************** If you contact me for an interview: I will assume that you have read my entire profile and are interested in hiring me. PLEASE NO LENGTHY APPLICATION PROCESSES. +===================================================+ [ ABSOLUTELY NO FIXED RATE BIDS! ] [ You can set a weekly limit based to my current rate ] +===================================================+  less

    wordpress html5 php whm cpanel phpmyadmin copywriting english-tutoring adobe-photoshop adobe-dreamweaver video-editing camtasia snagit video-production video-streaming microsoft-powerpoint microsoft-outlook-development microsoft-word crm mobile-app-development android-app-development iphone-app-development ipad-app-development 00 more less
    • $33.33 HOURLY RATE
    • 4.7
    • 2565 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • Professional Web Scraper- Data Scientists(Extraction & Parsing Expert)

    I specialize at Web scraping & Reporting Services, with emphasis on a tight feedback loop with clients. Providing best quality Web Scraping services and EXPERT in data mining / extraction / crawling / screen scraping, parsing & Reporting Services. I have scraped data from websites … more

    I specialize at Web scraping & Reporting Services, with emphasis on a tight feedback loop with clients. Providing best quality Web Scraping services and EXPERT in data mining / extraction / crawling / screen scraping, parsing & Reporting Services. I have scraped data from websites that require parsing JavaScript/AJAX. I use HP and Amazon's EC2 & S3 for my web crawling infrastructure. I can provide scraped data in whatever format is required: CSV, XML,JSON MySQL,TXT etc. (Most clients prefer CSV) I am a pretty fast learner who is able to find simple solutions for seemingly complex problems. As for the technical side: I have professional experience mainly in PHP and server(Ubuntu) and client-side javascript as well as Python, and a couple of different relational and non-relational databases. Anything else you want to know? The ball is in your court.  less

    crawlers web-scraping data-scraping data-mining php curl mysql amazon-ec2 google-analytics-api amazon-s3 regular-expressions data-warehousing web-content-management data-entry tortoise-svn unix-system-administration ubuntu phpmyadmin internet-research amazon-web-services website-development facebook-api 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 2985 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • PMP certified Project/Program Manager

    Certified PMP having 17+ yrs of extensive and diversified project management experience with global companies both on virtual and real environment. Having handled project in multiple domains, with keen sense on quality & reliability shall manage the assignments from conception to … more

    Certified PMP having 17+ yrs of extensive and diversified project management experience with global companies both on virtual and real environment. Having handled project in multiple domains, with keen sense on quality & reliability shall manage the assignments from conception to delivery and assist the esteemed clients to achieve their requirements/targets on time, every time. Your One Stop Solution for ALL project needs!  less

    project-management software-testing construction program-management civil-engineering microsoft-project human-resource-management contract-drafting business-development business-plans 00 more less
    • $20.00 HOURLY RATE
    • 4.6
    • 354 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • MBA, Business Analysis, Project Management, Management Accounting

    Over the last 10 years, I have designed and managed the development of a wide range of business solutions including accounting, CRM, POS, and sites for large enterprises and small businesses. I am seeking opportunities to help businesses and individuals … more

    Over the last 10 years, I have designed and managed the development of a wide range of business solutions including accounting, CRM, POS, and sites for large enterprises and small businesses. I am seeking opportunities to help businesses and individuals achieve their goals through my expertise in the fields of business, development, analysis and design. I also have some experience in network and server administration, data management, accounting and administrative work.  less

    business-analysis project-management accounting data-analysis quantitative-analysis microsoft-excel vba computer-networking 00 more less
    • $15.99 HOURLY RATE
    • 4.9
    • 1212 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 18 TESTS
  • Microsoft Office Trainer, Layout and Design Specialist

    The ideal positions will allow me to use my experience and education as well as challenge me, introducing new skills and programs. I have a BA in English Communication and am an experienced Adult Education instructor of computer software, specializing … more

    The ideal positions will allow me to use my experience and education as well as challenge me, introducing new skills and programs. I have a BA in English Communication and am an experienced Adult Education instructor of computer software, specializing in Microsoft Office, layout and design. I am proficient with computers. a self-starter and self-motivator, who works well in a challenging environment. I enjoy learning and researching for personal and professional gain.  less

    microsoft-excel microsoft-powerpoint desktop-publishing print-layout-design microsoft-publisher microsoft-word microsoft-outlook-development adobe-photoshop adobe-indesign adobe-pagemaker quarkxpress magazine-layout presentation-design brochure-design spanish 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 972 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 7 TESTS
  • Freelance Writer / Researcher / Analyst / Consultant / Historian

    I have almost 15 years of experience writing about, researching, and analyzing complex public policy, historical, political, and international affairs subjects ranging from UN peacekeeping to Ancient Rome. My Bachelor of Arts degree from Washington and Lee University is a … more

    I have almost 15 years of experience writing about, researching, and analyzing complex public policy, historical, political, and international affairs subjects ranging from UN peacekeeping to Ancient Rome. My Bachelor of Arts degree from Washington and Lee University is a double major in History (concentration Asia and Russia) and Politics, and my Master of Science degree from the George Mason University School of Public Policy is in Peace Operations, a term which basically refers to everything that occurs in and concerns conflict/postconflict and disaster/postdisaster zones, especially international development, humanitarian relief and aid, and governance/institution building. I can easily provide a quality work product concerning any of these topics and many others, and can also easily research, write, and analyze new subjects. I also have extensive travel experience, including to Japan, Cuba, Liberia, Israel and the West Bank, and Jordan, to list some examples. My resume, which provides more detail, can be found on my LinkedIn profile http://www.linkedin.com/in/brianfrydenborg/ Please feel free to contact me regarding any of your research, writing, analysis, and consulting needs. NOTE TO CLIENTS: My basic ground rules are 1.) any contract we make is going to only be the project outlined in that contract; additional work will require a separate contract as opposed to just adding to existing contract to keep things clear, and so that the client rating can reflect the actual work stipulated in said contract and not additional requests made after a contract is agreed upon 2.) I will be very responsive in my communication expect a similar responsiveness in return 3.) I ask that I not be held responsible for a third party's satisfaction with my work since you as the client, not I, have the relationship with the third party, but I will be happy to work off of feedback from a third party for any contract in order to address that third party's concerns 4.) if for any reason you are unsatisfied with my work I ask that you communicate to me the reasons why so that I may address any issues or offer a resolution that will bring you to a state of satisfaction 5.) If your work requires the APA documentation format and it is something other than a very short assignment, there will be a non-negotiable 15% surcharge because of the extra time this style requries I look forward to doing business with you!  less

    research-papers article-writing editing content-writing report-writing essay-writing news-writing-style public-speaking quantitative-analysis microsoft-word 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 82 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 1 TEST
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