Customer Service Consultants & Professionals

Showing 191,862 freelancers

Customer Service Consultants & Professionals

Showing 191,862 freelancers

  • Experienced Customer Service Representative

    I have been in the BPO industry for more than five years now and I have handled numerous responsibilities such as being an outbound sales agent and a customer service representative. I am very reliable and hardworking and I know that I will be of value in any company that will hire my services.

    customer-service customer-support technical-support data-entry administrative-support email-handling 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 75 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Drupal developer

    Hi, I'm Drupal developer with 3 years of experience. I know its modules, tricks and nuances. Have a good skills with templates (zen, omega...) and design integration. Can develop well code reading modules with auto testing features. Familiar with … more

    Hi, I'm Drupal developer with 3 years of experience. I know its modules, tricks and nuances. Have a good skills with templates (zen, omega...) and design integration. Can develop well code reading modules with auto testing features. Familiar with git. Can integrate JavaScript features and applications into system (jquery, gmaps v3, frames with forms). Good skills with linux and its tools (ssh, drush, apache...). I always trying to do my best, be responsible for development and job fulfillment.  less

    apache-administration css drupal git html jquery linux-system-administration mysql php xml xml-rpc 00 more less
    • $18.89 HOURLY RATE
    • 5.0
    • 57 HOURS
    • LITHUANIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
  • Project Manager, Account Manager, Team Leader, Advertising Lead

    I always strive for excellence in anything that I do. I don't compete with other but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and … more

    I always strive for excellence in anything that I do. I don't compete with other but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate high level of motivation not only to myself but to the people I work with. I make work fun and exciting, learning new skills and techniques is a must. I am very confident that I can perform well in any task given to me because I know how to set my priorities, manage my time, produce results and outperform myself. All the clients that I have worked with understands all of this because my work generates results. They all know that I have the passion to make their business my own treating each cent they spend as my own investment.  less

    adobe-photoshop adobe-illustrator adobe-indesign adobe-pagemaker microsoft-word microsoft-excel microsoft-powerpoint microsoft-outlook-development photography data-entry appointment-setting internet-research 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 3962 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 15 TESTS
  • Telemarketing and Lead Gen Expert

    I would like to work from home and use my free time productively. I have done this in the past and I would like to do it again. I have a strong & solid telemarketing background. My expertise lies in outbound … more

    I would like to work from home and use my free time productively. I have done this in the past and I would like to do it again. I have a strong & solid telemarketing background. My expertise lies in outbound / telephone selling but I also acquired 3 years customer service experience from Telco and Global Bank. I also managed telesales professionals and handled US, Singapore and UK based accounts in my previous employment. I have basic knowledge in ACCPAC and Microsoft ERP Systems. Not to mention that I am now employed as an Inbound Account Manager for Microsoft Malaysia - SMB Public Sector and Healthcare. I have in-depth knowledge in lead generation, client retention, appointment setting, business development and account management. Having said that, I am capable to handle any tasks that is directly related to telemarketing.  less

    business-development lead-generation telemarketing outbound-sales customer-service appointment-setting 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 66 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Researcher and Data Entry / Virtual Assistant

    With my extensive background as a Personal/Virtual Assistant and performing web research/data entry (using Google spreadsheets, Excel, Word), I am already well-versed and take no time in settling into any project. I work well in teams and really … more

    With my extensive background as a Personal/Virtual Assistant and performing web research/data entry (using Google spreadsheets, Excel, Word), I am already well-versed and take no time in settling into any project. I work well in teams and really comfortable in following directions or even working independently. I have a strong work ethic and capable of learning and catching on to new systems and ideas. Other tasks that has been part of my previous Virtual Assistant job was gathering of specific information, copy/paste & article submission (directories: ArticleCity, ArticleAlley, Selfgrowth, SooperArticles, ArticleSnatch, ArticleBase), re-writing of articles, article spinning (Spinnerchief), forum/blog-commenting, simple back linking, basic html editing, e-mail handling and managing of social networking sites (Facebook, Tumblr).  less

    administrative-support virtual-assistant data-entry internet-research seo-keyword-research microsoft-word microsoft-excel google-searching google-spreadsheet google-docs article-submission article-spinning forum-posting blog-commenting email-handling windows-movie-maker tumblr 00 more less
    • $6.00 HOURLY RATE
    • 4.1
    • 4421 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical Trainer and Quality Assurance Software Tester

    Analytical professional with 16 years of diverse experience within Fortune 500 companies that specialize in fields such as Information Technology, Federal Government contracts and Human Resources. • Sixteen years of analytic experience with the Federal Government and Fortune 500 companies. • Demonstrated … more

    Analytical professional with 16 years of diverse experience within Fortune 500 companies that specialize in fields such as Information Technology, Federal Government contracts and Human Resources. • Sixteen years of analytic experience with the Federal Government and Fortune 500 companies. • Demonstrated proven ability to support, educate and train staff. • Quick comprehension of new skills and concepts. INFORMATION TECHNOLOGY EXPERIENCE Microsoft Systems: Windows, MS Office Suite, MS SharePoint. Knowledge of MS Project Systems: IRIS, IMPAC II, NCIPC Extramural Tracking System (NEXT), UFMS, TFS (Team Foundation Server), iSupport Tracking System, Outbreak Management System, Epi Info, SPSS (Statistical Package for the Social Sciences), Survey Monkey, National Select Agent Registry (NSAR), Customer Relationship Management (proprietary CRM) applications, Adobe, EPLC (Enterprise Performance Life Cycle), ITIL (Information Technology Infrastructure Library), working knowledge of HHS Section 508 Standards and Guidelines, assisting with writing and executing test plans for software releases, Smoke, Unit and Black-box testing concepts, SDLC (Software Development Life Cycle) and Agile/Waterfall methodologies, knowledge of and exposure to conducting JAD sessions and requirements gathering, testing software and system development processes within the scope of the SDLC Languages: Familiarity with HTML, Basic Unix, XML and SQL Security Clearance: Active Secret Security Clearance and Active Public Trust Level 6 PROFESSIONAL EXPERIENCE DELL/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2012-Present Technical Trainer/Business Process Analyst • Objectively review the existing business operations of CDC’s Financial Management Office (FMO) staff and systems utilized execution of Budget Analyst job functions. • Analyze existing business and IT systems and create business plan for modernized support of long-term business strategy. • Develop targeted training plan for implementing reengineered business processes or new technology enhancements. • Test functionality of reengineered system processes and/or system upgrades for usability. UNITED STATES AIR FORCE – Charleston, SC 2003-Present Education and Training Craftsman • Create and facilitate benefits orientation to new and returning personnel. • Compile written reports and assessments to unit commanders and other personnel for the purpose of evaluating large and small training programs of Squadrons within the Wing are operating within regulations. • Analyze, evaluate and recommend learning plans to support educational development goals of approximately 2,330 military personnel. • Administer testing to personnel for career development and promotion. LOCKHEED MARTIN/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2010-2012 Technical Trainer/Quality Assurance Software Tester • Train approximately 75 CDC personnel on the NSAR (National Select Agent Registry) system by classroom setting, webinar, small group and one-on-one using computer based/aided training. • Develop and revise all materials and documentation for training sessions and documentation within the team SharePoint. • Assist QA team members with developing test requirements for hardware/software integration and system level test. Perform user acceptance testing. • Manually test software from a user perspective to ensure proper functionality, Section 508 Standards compliance and business requirements are met. Document any defects found and the urgency level of any defects. • Construct large scale data sets used for the testing phase of the Software Development Life Cycle. • Participate in walk through sessions of new enhancements or functionality. • Assist QA team members with developing and writing system test cases from business requirements documents and collaboration with development team members. LOCKHEED MARTIN/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2008-2010 Technical Trainer/Quality Assurance Software Tester • Construct large scale data sets used for the testing phase of the Software Development Life Cycle • Tested (Smoke and Unit testing) software enhancements to ensure new functionality is working properly before releasing. • Participate in walk through demonstrations of the software before training sessions with the stakeholder groups and end users to ensure functionality is working properly. • Document defects and communicate with developers on the urgency level of correcting the defect whether it is a show stopper and needs immediate attention or is lower on urgency list. • Train end users of the OMS via webinar sessions and one-on-one sessions.  less

    • $38.89 HOURLY RATE
    • 5.0
    • 75 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Portuguese Freelance Translator

    I am a Portuguese (Portugal) native working as a professional translator. I have a bachelor of Equipment Design (Faculty of Fine Arts - University of Lisbon), a bachelor of Sports Management (Faculty of Human Kinetics in collaboration with ISEG - Technical University … more

    I am a Portuguese (Portugal) native working as a professional translator. I have a bachelor of Equipment Design (Faculty of Fine Arts - University of Lisbon), a bachelor of Sports Management (Faculty of Human Kinetics in collaboration with ISEG - Technical University of Lisbon), and I am attending a master's degree in Translation (Faculty of Letters - University of Lisbon). What can you expect from me? Dedication to work, great accuracy and attention to detail. Plus, fair prices and good turnarounds. Excellence is my goal.  less

    translation-english-portuguese localization proofreading editing transcreation transcription portuguese spanish sdl-trados mac-os-app-development 00 more less
    • $25.00 HOURLY RATE
    • 4.8
    • 298 HOURS
    • PORTUGAL
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 11 TESTS
    GROUPS:
  • Energetic Reliable Assistant

    I am currently a stay at home mom looking to re-renter the workforce on a part-time basis. I have 18 years of pharmaceutical experience with Bristol- Myers Squibb. My experience includes Finance, Sales & Marketing Support, Supply Chain and External Manufacturing … more

    I am currently a stay at home mom looking to re-renter the workforce on a part-time basis. I have 18 years of pharmaceutical experience with Bristol- Myers Squibb. My experience includes Finance, Sales & Marketing Support, Supply Chain and External Manufacturing Sales. In these roles, I have a broad range of knowledge across many functional areas. I have extensive experience with MS Excel, MS Access, Quicken. I have worked with MS Word and have experiece with SAP. I feel that my ability to work independantly and my extensive corporate experience would be an asset to any prospective employer.  less

    microsoft-excel microsoft-word microsoft-access 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 45 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • -- Reliable * FRENCH BLOGGING * WRITING * VIDEO * PHOTOSHOP Expert --

    Hello and thank you for reading my profile ! I am a French native speaker, from Paris. Hiring me will allow you to use my skills in various fields : - Blogging-copywriting-translation - Community management - Online Marketing - 2D-3D design - Multimedia/Web development - Video and … more

    Hello and thank you for reading my profile ! I am a French native speaker, from Paris. Hiring me will allow you to use my skills in various fields : - Blogging-copywriting-translation - Community management - Online Marketing - 2D-3D design - Multimedia/Web development - Video and picture editing I am extremely motivated, serious, organized and ambitious. You can have a look at my portfolio. Everything (design, development, content writing, SEO) is made by myself : Blogging/forums/services: http://www.kris3d.com http://www.france3d.org (Joomla) http://www.tops-10.com http://www.moncoachdenutrition.com http://www.sofiafoot.com (Wordpress+forum+social network) E-commerce: http://www.vita-natur.com (Wordpress) http://www.boutique-zumba.com (Prestashop) http://www.visalus-90.com (Wordpress) http://www.regimeefficace.net (Wordpress) Complete CV and portfolio : http://www.kris3d.com/docs/CV-KRIS3D.jpg Merci et à bientot ;)  less

    blog-writing wordpress french translation translation-english-french ecommerce-consulting prestashop oscommerce joomla adobe-photoshop adobe-illustrator adobe-after-effects video-editing video-production video-streaming video-conversion 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 628 HOURS
    • FRANCE
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 9 TESTS
  • Business Analyst, Market Research Expert, Business Consultant

    Marketing Expert: Being a Marketing specialist I have robust command over exceptional report writing skills, communication skills, and to negotiate effectively with clients. I assist my clients in preparing proposals, develop an effective marketing strategy and/or help in the … more

    Marketing Expert: Being a Marketing specialist I have robust command over exceptional report writing skills, communication skills, and to negotiate effectively with clients. I assist my clients in preparing proposals, develop an effective marketing strategy and/or help in the current strategy. Business Plan Writer: Being a part of entrepreneurship world I can utilize my real life teaching experience of entrepreneurship to write world class business plans and proposals. Quickbook Expertise: I have professional command over Quickbook Accounting software. I am using it in my personal business accounting needs. It is very user friendly to me and it fulfills my entire business needs. I can maintain my Account Payable, Accounts Receivable, Balance Sheets and Income Statement by the help of Quickbook. Research Analyst: Having robust academic background of marketing I am here to utilize my skills to serve out the customers who want to take help in Marketing and Business Research. Educationalist: Along with this I have also been serving education industry for past 5+ years as a Visiting Faculty in Management Sciences department of different universities. Teaching is my passion and I am highly eager to pass on my knowledge and education to the students in all of their endeavors. Academic Research and Content Writing Expertise: I have been doing Academic Research and Website Content Writing work for past couple of years and my MBA (Marketing) studies really helped me in this field to meet my customer requirements in an upright manner. I am really honest and sincere with my work and I expect the same from my client to remain honest in all dealings. I know my work very well and I can provide you your desired quality in competitive prices.  less

    business-plans business-analysis web-content-management market-research internet-marketing facebook-marketing 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 770 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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