Customer Service Consultants & Professionals

Showing 191,993 freelancers

Customer Service Consultants & Professionals

Showing 191,993 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6267 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect CCP-V Citrix Certified Professional - Virtualization CCE-V Citrix Certified Expert - Virtualization CCA Citrix Certified Associate - Networking Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 138 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • PHP ajax jquery Mysql Sphinx CakePHP Yii Zend Drupal WP Ruby on Rails

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one … more

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one expert for all there IT needs. I have received exclusive invitation from oDesk which says "Hi Syed Zeeshan Haider, Great news! Your high-quality work and strong performance in the Web Programming category has earned you an invitation to join our oDesk Verified Web Developers group. As a member of this exclusive group, you will stand out with a badge on your profile and oDesk recruiters will recommend you to clients." I have architect and developed large scale web applications. I have expertise with all major PHP frameworks including Codeigniter, CakePHP, Yii, and Zend. I have been doing CMS development for number of years, customized and developed hundreds of modules for Drupal, Joomla and Wprdpress. I worked in a key position for world second largest B2B portal, this gave me in-depth knowledge of online business and helped me creating successfully running online stores using osCommerce, Magento, Creloaded, Zencart, Opencart and VirtueMart. I have great experience in handling large number of servers on production environments, and have written tons of maintenance script. I have in depth knowledge of replication, clustering, multi-master and master-slave handling. Performance tuning is my field of expertise .I have done number of optimizations jobs for heavy traffic websites . Not only this I have great experience with Linux maintenance (Centos, Debian, Ubuntu), Cloud hosting, Networking , Web servers (apache, nginx, lighttpd, tomcat), Mail servers ( PMTA, MTA, exim, postfix), Bulk marketing and Hosting panels (Cpanel/WHM, Plesk, Directadmin). I also have developed number of Android, iOS and Java apps which can be viewed in my profile with store links. Field of Specialization: • Programming, Web Applications and Ecommerce Solutions • Mobile application development • Database design and Management • high traffic website's scalability • Sphinx Full-text Search Engine • Memcached • Database Optimization • Query Optimization • Performance Optimization • Landing pages optimization • Security Auditing of website • Architecture Improvements • Sphinx Real-time indexes ( RT indexes ) • B2B Expert. System Admin / DBA Expertise: • BASH programming • LAMP administration • Percona Server • MariaDB • Drizzle Database server • mission-critical production environments. • Sendmail, Exim, Postfix • iptables • APF firewall • tcpdump, iostat, vmstat, gdb • Nginx • LVS ldirectord • DB constraints and Integrity • Multi-master replication • master-slave replication • Nagios • Cacti Templates • Backup / Restore processes using backup utilities Xtrabackup, LVM snapshots, mysqldump. • Views, stored routines include stored procedures, triggers • InnoDB and NDB Cluster • Maatkit Percona tool set • Percona Xtrabackup tool • C-Shell , Bash and Perl scripting • High Availability with Active/Passive Master using heartbeat & DRBD. • Pacemaker, MHA & MMM • Amazon MySQL Cloud • MySQL Super Smack Areas of Interest: • Open Source development (LAMP) • Databases (MySQL) • Project Management • SEO • Mathematics • IVR applications • Agile Methodology • SVN Processes: • Kanban • Agile Methodology • Traditional Project Management • Cross functional Teams Professional Profile: • Proven ability to develop high-performance applications and technical innovations. • In demand team leader with proven ability to transform concepts into online, interactive reality. • Savvy webmaster and polished, persuasive communicator. • In-depth knowledge of organic search engine optimization. • Combine creative, artistic talent to deliver revenue enhancing, market oriented sites. • Can manage dedicated and shared servers using RDC and all types of hosting panels Other Expertise/Tools: Joomla, VirtueMart, osCommerce, Wordpress, Drupal, Magento, VIM, command line, delta index, distributed index, Plesk, Helm, H-Sphare, cPannel, Complex Web scrapper, Email data extractor, Intelligent bots, cron jobs, Snoopy, Regular Expression, Power MTA, PMTA, port25, Email Marketing, Thrift, sms api integration,SVN, IVR,Kannel,Open Source WAP and SMS Gateway, Android, jelly bean, Green DAO (SQLite),Volley framework, Lazy loading list view, GCM notification, J2EE, Sturts2, Jersey for Restful API, Hibernate, Velocity template for UI, Jetspeed framework for Portlets, iOS, Spring, Django, Node.js, Objective-C  less

    php seo mysql sphinx website-development memcached database-administration lamp-administration apache-administration security web-content-management oscommerce wordpress drupal joomla virtuemart magento creloaded on-page-optimization architectural-design performance-testing regular-expressions crawlers web-scraping data-scraping mail-server-implementation postgresql email-marketing sendmail email-handling email-deliverability-consulting apache-thrift smtp vim linux-system-administration unix-system-administration unix-shell plesk cpanel ibm-websphere indexing database-management database-design database-modeling erp domain-migration sms svn git github subversion tortoise-svn twilio-api paypal-api paypal-integration network-security rackspace-cloudservers b2b-marketing adobe-dreamweaver exim bash nosql soapui xml xml-web-services python freeswitch freepbx continuous-integration apache-ant phpmyadmin phpfox bugzilla redmine sms-gateway weberp account-management nagios crm 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1076 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 22 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • Professional Business Planning & Consulting

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking … more

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking * Financial Advisory * Mergers and Acquisitions. * Entrepreneurial Activities * Global Strategy * Creative Writting Formalized Work and Experience: Commercial Lending w/ Active Management of a Loan Portfolio . Can provide reconciliation service as needed, which includes quick books and book keeping via excel. Provided consultative services to retail and business banking clients by understanding the goals of each and offering personal financial advice to meet their needs. Guided current homeowners through the process of refinancing a mortgage, by helping clients to understand interest rates and loan repayment options. Enhanced interpersonal skills by utilizing cold calling initiatives to create relationships with prospective mortgage clients. Developed goals and incentives for production employees in order to increase production efficiencies and individual employee compensation using controlled time & motion studies at two facilities in MD and PA. Developed a capital asset inventory program of all plant machinery and furnishings which was submitted to corporate headquarters. Education: University of Maryland University College Masters Degree in Business Administration. McDaniel College Bachelor of Arts; Major in Business Administration  less

    accounting bookkeeping business-writing business-plans business-valuation ecommerce-consulting venture-capital-consulting startup-consulting bank-reconciliation market-research 00 more less
    • $29.99 HOURLY RATE
    • 5.0
    • 335 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • WordPress Developer Genesis Framework Expert

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time … more

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time and cost. If you want custom WordPress theme or GENESIS child theme designed, I can do it, also I can do responsive design, mobile friendly webdesign. Speed, Performance and Security (along with SEO) are my top priorities coding any project for our clients. Note: Above video is my long term client from London, UK, giving his review about me and my services from team called WarMarks. (Until I record my own video, I would like you watch this video testimonial I got a year ago from this awesome client.)  less

    wordpress html psd-to-html html5 amazon-s3 aweber clickbank paypal-integration joomla cpanel php mysql phpbb vbulletin amazon-web-services git mantis website-development web-design 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 176 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 3 TESTS
  • Senior MQ4 /MT4/ Metatrader Coder

    Hello, this is Marcelo. I am a 36 year old professional MQL4 programmer. I've been coding all kinds of MT4 EA's and Indicators for the last 9 years to many people around the world. In addition, I've … more

    Hello, this is Marcelo. I am a 36 year old professional MQL4 programmer. I've been coding all kinds of MT4 EA's and Indicators for the last 9 years to many people around the world. In addition, I've been trading LIVE accounts for seven years. I finished my University in Computer Science 9 years ago and I am doing my MBA in Project Management Do not close the project before talking to me, I am sure th at I can help you with professional quality and price. Best Regards, Marcelo Dublin, GMT+0 //---------------- My Qualification : //---------------- I have over +350 reviews mark 10.0 just developing MT4 programs. ** Please do not hesitate to contact me and ask for these reviews aforementioned In addition to this, you will be able to see projects from U$30/500 to U$5000 that were concluded with 100% satisfaction  less

    mql4 metatrader-4-mt4 c++ systems-development forex-trading 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 16 HOURS
    • IRELAND
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1876 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Sr. Cloud Solutions Engineer

    I am Google certified "Google Apps Deployment Engineer" with 2 years of experience. I have played a lot with Google Apps services(Gmail, Google Sites, Google Docs) including Analytics, Adsense and webmasters tool. I also have experience in Google App … more

    I am Google certified "Google Apps Deployment Engineer" with 2 years of experience. I have played a lot with Google Apps services(Gmail, Google Sites, Google Docs) including Analytics, Adsense and webmasters tool. I also have experience in Google App Engine(GAE), Google Apps Script(GAS), Google Forms. I have developed applications using Python. I have expertise in JAVA, Javascript, PHP, .NET and Python in my team.  less

    google-apps google-adsense google-app-engine google-calendar-api google-docs-api google-apps-api python java javascript php .net-framework google-sites-administration 00 more less
    • $22.22 HOURLY RATE
    • 4.8
    • 35 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
  • Java Developer / Web Scraping (scrapy, selenium)

    More than 5 years of java development (spring, MyBatis (iBatis), jersey, struts, jsp, jquery, dwr, quartz, spring security, hibernate, grails, nodejs, angularjs). Databases: Oracle, PostgreSql, MySql. Web scraping(scrapy, beautiful soup, lxml and selenium frameworks) Good skills in linux (installation … more

    More than 5 years of java development (spring, MyBatis (iBatis), jersey, struts, jsp, jquery, dwr, quartz, spring security, hibernate, grails, nodejs, angularjs). Databases: Oracle, PostgreSql, MySql. Web scraping(scrapy, beautiful soup, lxml and selenium frameworks) Good skills in linux (installation, configuration, bash scripting). Python scripting (sites scrapping, client-server applications, xml and html parsing, small scripts for administration needs)  less

    java javascript grails groovy python apache-tomcat jboss jsp apache-struts hibernate ibatis spring-framework linux-system-administration svn tortoise-svn git sql jquery 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 96 HOURS
    • BELARUS
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
  • HTML/CSS, Bootstrap, WP Plugins/Themes, CodeIgniter and PHP/MySQL

    I have got 11+ years of experience in Web Design and Development field. During this tenor, I have worked on many small to large websites using HTML, CSS, Java Script, PHP, MySql, AJAX, Joomla, Drupal, Wordpress, Magento and Facebook. With … more

    I have got 11+ years of experience in Web Design and Development field. During this tenor, I have worked on many small to large websites using HTML, CSS, Java Script, PHP, MySql, AJAX, Joomla, Drupal, Wordpress, Magento and Facebook. With excellent management and technical knowledge, allow me to provide you quality and cost effective services on oDesk.  less

    html css wordpress mysql xhtml javascript ajax joomla oscommerce xml codeigniter jquery drupal mootools twitter-bootstrap 00 more less
    • $27.78 HOURLY RATE
    • 4.9
    • 831 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 6 TESTS
    GROUPS:
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