Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on oDesk.

2,196

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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Stephen L Vernon

Stephen L Vernon

Experienced writer,actor,voice artist and improv c...

United States - Last active: 16 hours ago - Tests: 7 - Portfolio: 10

I have over twenty years experience in customer service, Arts administration, teaching, voice-over work, management, creative writing, non-profit work, improvisational comedy and public speaking. I hold two BA degrees, one in Communication Studies and one in Theater Performance, and also a Masters degree in Liberal Studies/Interdisciplinary Studies. I have taught privately, in the NC school system and also as an adjunct professor (during which time I served on various thesis committees). Presently I serve as the Artistic Director of a non-profit theater company.I have also been the co-company manager of an improv comedy group for the last 20 years. I have numerous years experience writing press releases, forming curriculum, training employees, leading group activities and workshops (corporate and public sector) and also managed a retail establishment for 5 years. I am comfortable working as part of a team or on my own, and have a strong work ethic, accompanied by a professional attitude and good time management skills. Along with my "real world" experience, I have been a director of plays and variety shows for over 20 years, and have directed casts of over 100 people on quite a few occasions. I have strong leadership skills, enjoy helping others reach their goals and an active imagination that I enjoy applying to projects. I have also organized several fund raisers and charitable events. Regardless of the work setting, whether customer service, writing, management or performance, I posess the ability to be creative and have relied upon my ability to think "outside the box" to the benefit of myself and my employers. I also have a strong sense of humor (which goes a long way towards avoiding experiencing or causing stress!). I enjoy researching and am a quick study of disciplines that are new to me. I have, for the last 8 years, also been a privately contracted in-bound phone call service agent. I am comfortable dealing with situations that require discretion, and am detail oriented. Please feel free to contact me about "unusual" jobs as well (legal of course!). Thank you for reading my profile, hope to hear from you!

$55.56 /hr
85 hours
5.00
Cassandra bianca M.

Cassandra bianca M.

Experienced Administrator & Recruiter/Quality Audi...

Philippines - Last active: 2 days ago - Tests: 11 - Portfolio: 6

I am an experienced Virtual Administrator with extensive background in end-to-end Recruitment, Training, and Quality Assurance with high acumen in Data Entry, Resource Planning, Calendar Management, Report creation, and Relationship Building with internal and external stakeholders. I love working in a fast-paced environment where I am given opportunities to overcome challenging situations. I am well acquainted in Customer Service Orientation in a Business and Recruitment Process Outsourcing setup. A high output (70 WPM) Transcribing professional with experience in IP Relay (typing conversations real time). I care about what I do and my clients' business. Getting the job done with great quality and speed for you is my business! :)

$14.44 /hr
1,180 hours
4.99
Xiaoyun Johnson

Xiaoyun Johnson

English/Chinese Translator, Sourcing Agent, Resear...

United States - Last active: 1 day ago - Tests: 3

I am a fully bilingual translator, fluent in Mandarin and Cantonese and capable of translation to English in both written and verbal mediums. I had excellent working experience while in China. From 2010 to 2011, I worked for an international corporation as an English/Chinese assistant. From 2011 to 2013, I worked as an English Sales Assistant for a luxury home realtor in Southern China. My duties included introducing foreign clients to available houses and apartments in the area and assisting them with adjusting to life while abroad. I also completed administrative work while in the office. In 2013, I moved to the United States and started my own online clothing and apparel shop, performing as both saleswoman and customer service representative while locating products through various sources, domestic and abroad. My desire is to obtain some work that could utilize my language skills and other qualifications to help you achieve maximum efficiency with your business!

$18.00 /hr
1,024 hours
4.69
Christina Stausholm Johansen

Christina Stausholm Johansen

English/Danish translator, Children's book illustr...

Ireland - Last active: 1 month ago - Tests: 3 - Portfolio: 1

English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.

$27.78 /hr
705 hours
4.98
Muhammad Amin

Muhammad Amin

Project Management, Business Development, SEO,Stat...

United Kingdom - Last active: 3 days ago - Tests: 3 - Portfolio: 2

I have done masters in BUSINESS AND MARKETING and have, " MORE THEN TEN YEARS OF EXPERIENCE" in the fields of, SALES DEVELOPMENT, PROJECT MANAGEMENT, TELEMARKETING, AUDIO PRODUCTION, STATISTICS, BUSINESS DEVELOPMENT, CUSTOMER SERVICES, CUSTOMER SUPPORT, ADMINISTRATION, EMAIL HANDLING, VIRTUAL ASSISTANCE AND CREATIVE WRITING etc I have a diversified experience assisting Asian, American., Canadian, Australian and the British customers. I am a full-time freelancer and can work for U.S., Canada, Australia, U.K and global customers.

$35.00 /hr
231 hours
5.00
Vanessa Maynard

Vanessa Maynard

Graphic Designer

United States - Last active: 16 hours ago - Tests: 2

Vanessa Maynard is an Artist & Designer developing work in many design disciplines. She started studying design on her own since she was a child and dedicated her life to one of her biggest passions: creativity. In 2005, she was accepted to UCLA majoring in Design | Media Arts and graduated in Spring of 2009. Being moved by her own rebel personality, she was responsible for launching many projects in her hometown of Sacramento. As an artist, she has created many alter egos, where she expressed herself in very different ways. Vanessa "No Heart" is her most known, with which Vanessa participated in many freelance works in the music industry. Vanessa Maynard is a new vision, a new way of observing, feeling and showing to the world. Any work outside normal work hours or past deadlines will be billed at double the current hourly rate plus Elance fees. PROUD MEMBER OF THE KEYSTONE DESIGN UNION! Hours: Mon - Fri 8:00 a.m. - 3:00 p.m. PST.

$55.00 /hr
586 hours
4.93
Iuliana A.

Iuliana A.

Translator subtitler transcriber writer researcher

Romania - Last active: 16 hours ago - Tests: 2

Native Romanian and Moldavian speaker, I have a BA in Law and a certification as translator and interpreter for the English language from the Romanian state, as well as obtaining 96% at the TOEFL test. I also have experience in translating between French and Romanian. I am experienced in translating, subtitling, transcribing, editing, proofreading legal, economic, IT, medical, administrative and general documents. Since I love a challenge, I was also involved in recruiting projects, for both commercial and non-profit organizations, as well as having a solid organizational, administrative and project management experience.

$15.00 /hr
41 hours
4.98
Natalia V.

Natalia V.

Content Manager/Customer Servs/Trilingual Speaker/...

United Kingdom - Last active: 2 days ago - Tests: 11 - Portfolio: 10

Over the past 14 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, Spanish - English - Portuguese. I also have basic knowledge of French and Japanese. I am an interior designer and a craftswoman. I have a small business so I am a multitasker, I do the presentations, photo edition, marketing and brochures. I am a fast learner and a hard worker. My objective is to provide my experience in different fields to the Odesk community and I'm looking forward on gaining new ones. Thank you.

Groups: Zendesk
$22.22 /hr
10,529 hours
4.99
Crystal Brown

Crystal Brown

Fast, Efficient, Resourceful and Knowledgeable

United States - Last active: 16 hours ago - Tests: 2

Pro-active, forward-thinking, and success driven business professional with 10+ years progressive experience. Up to date with modern administrative practices. Fast efficient, resourceful and knowledgable Offering advanced technical skills in Microsoft Office Suite and other applications/systems, high analytical thinking Providing quick turn around on projects and tasks. I possess excellent verbal and written communication skills and accustomed to working within budgets and meeting deadlines. An NDA is available upon request My impressive skillset includes: - Project Management | Copywriting - Writing | Proofreading | Editing - Time Management | Planning | Organization - Outstanding Verbal | Written communication skills I have also accrued 10 years of help desk experience related to interoffice troubleshooting

$22.22 /hr
188 hours
4.70
Wessam M.

Wessam M.

Freelance Web Developer

Egypt - Last active: 10 days ago - Tests: 20 - Portfolio: 24

I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

$15.00 /hr
83 hours
5.00